Customer Ratings & Reviews
- Model:
- NS-MW07WH0
- |
- SKU:
- 6315751
Customer reviews
Rating 4.5 out of 5 stars with 5338 reviews
(5,338 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the compact size, affordable price, and ease of use of this 0.7 Cu. Ft. Compact Microwave. Many appreciate its heating performance and power, while some find the door a bit difficult to operate and note that the microwave can be noisy. Positive comments also highlight its attractive appearance and color options. However, a few users experienced issues with setting the clock.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bad door latch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of them it seemed good for what we needed but the opening latch to open door, sucks it does not open good or all the time. It’s like a bad design or manufacture defect.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Aircooking,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Rated 3 out of 5 stars
Brstbuy is not the same, i rather walmart NOW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prices are too high !!!!! Item not worth the $$$!!
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Too small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave through the best buy website which instead I should have gone to the store to see them, because it's very small, so I returned it and bought a bigger size instead.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, JoeMtz82! Thank you for writing a review about our Compact Microwave! We know how annoying it is when the product did not match your expectation. For your future reference on the product, you check the product specification on our website or may call us at U.S. and Canada: 1-877-467-4289. Our Call agents will be happy to assist you.
Insignia Support
Mary
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Dead after 1.5 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died after a year and a half with minimal use. Runs but won't heat.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia 0.7 Cu. Ft. Compact Microwave. We apologize to hear that it stopped functioning after only a year and a half of minimal use, and we're sorry that it's no longer heating properly. We appreciate your loyalty to our brand and are sorry to see that this product did not meet your expectations. We will share your feedback with our product development team to help improve the quality and reliability of our future products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-white/6315751.p?skuId=6315751
Rated 1 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy alway is my first place I’m thinking to shop the electric things , but first time the microwave I’m just bought only one month and was broke already I think Best Buy was give me a old stuff ,microwave take so long to make the food gets hot and right now is totally not make the food hot..!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Qingl,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
A lot of work for two identical defective products
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and it arrived defective. The turn table did not rotate. I went through the grief of packing it up to return to the store and ordered another one (the same one) on line again. This one is also defective. The door latch does not release the door. I do not recommend this product at all. I am returning the second one, and will not buy another microwave from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia 0.7 Cu. Ft. Compact Microwave. We appreciate your feedback, as it helps us understand our customers' needs better. We're committed to providing quality products, and we value your input on this matter. Your satisfaction is important to us, and we hope to continue improving our offerings based on customer experiences like yours. Thank you for your patience throughout this process. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-white/6315751.p?skuId=6315751
Rated 2 out of 5 stars
Not so great.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have a great shelf life, kinda small. You get what you pay for.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngelM, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Rated 2 out of 5 stars
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan. Bought this dec 2019. Number pad started deteriorating in a month. Now it’s been 14 months I’ve owned it and it just blew up. Did the job but not 50$ worth for a year. I’ve had cheaper ones last longer.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 0.7 Cu. Ft. Compact Microwave. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Defective Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have received a defective model - within the first month it is making a horrible noise and reviews say that it’s now leaking excessive radiation. Do not purchase this.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John!
Thank you for writing your experience with our compact microwave! We understand how frustrating is when a new product is not working as expected. We would love to check this situation further with you, please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Came damaged and did not work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my small apartment and I should have seen the red flags when it took a worker about 30 minutes to find a box of the microwave that wasn’t so badly damaged. When I got home and tried to open it, the button wouldn’t work at all. Returned it and I do not recommend this.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimmiko,
Thank you very much for taking the time to review our Insignia - 0.7 Cu. Ft. Compact Microwave - Black I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Food doesn't get hot like other microwaves and after food is heating up smoke comes out the front
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
Expected better from Insignia.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a Christmas gift for my home office and it is making noises as if it is braking already. I will be returning very soon. Used it for less than a week.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
heating element didn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave with intent to warm our food while we went on our camping trip. Plugged it in the first time at home and it turned on. Light was on, so I was happy. Got to the camping site, tried to heat our meal for the first time, for 2 minutes, for 5 minutes for 10 minutes, nothing meal remained cold as ice. Needless to say, returned it.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Interior Paint Peels
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is less than two years old, but the interior paint started peeling about six months ago.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Sos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light not working light not working need replacement or change light
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElGranChichimeca,
Thank you for taking time to write a review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Rated 2 out of 5 stars
Get the job done, but it's super slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real 'you get what you pay for' product here. Takes way too long to heat food and usually does it unevenly. I wanted a microwave on the quick and figured I'd go cheaper. Definitely going name brand next time.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Davie,
Thank you so much for writing a review on our 0.7 Cu. Ft. Microwave, I understand that it's not heating correctly and I know this can be frustrating but I do want to apologize for the situation that you're going through. would like you to get in contact with our support team so they can further assist you in this matter. Please follow the link bellow, our agents will be happy to help you.
Roberto E.
www.insigniaproducts.com/contact-us
- Cons mentioned:Clock
Rated 1 out of 5 stars
Microwave small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clock doesnt work. Microwave small. Takes a long time to heat food.
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Piece of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use at my Airbnb. I got a message after the guest left that the brand new microwave wasn’t working. It turns out that it was only lighting up when you open the door. I took it back to Best Buy and it took them about a week to tell me they would be exchanging it for another one. I am so upset that they would sell something nothing working
No, I would not recommend this to a friendRated 2 out of 5 stars
Does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does doesn’t work properly, in order to heat up something, I need to press 5 minute button. Worked good only first week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello NinoS,
Thank you for taking the time to review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Cons mentioned:Noise level
Rated 1 out of 5 stars
Excellent Condition?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button to open microwave seems to be broken and makes an extremely loud noise when running
This review is from Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black
No, I would not recommend this to a friend








