Customer Ratings & Reviews
- Model:
- NS-MW07WH0
- SKU:
- 6315751
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the compact size, affordable price, and ease of use of this 0.7 Cu. Ft. Compact Microwave. Many appreciate its heating performance and power, while some find the door a bit difficult to operate and note that the microwave can be noisy. Positive comments also highlight its attractive appearance and color options. However, a few users experienced issues with setting the clock.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Noise level
Excellent Condition?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button to open microwave seems to be broken and makes an extremely loud noise when running
No, I would not recommend this to a friend Defective product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these for our business and opened 1 of the 4 boxes two weeks after having it in a box and it doesn’t work. Cannot return because we missed the return period which was within two weeks? Seems very odd that we cannot return a product that doesn’t work. Very disappointing and will never purchase from Best Buy again for our business purposes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know your experience with the Microwave. I'm very sorry to read that the return period is over, but you can still contact us so we can check the best options for you.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Piece of crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use at my Airbnb. I got a message after the guest left that the brand new microwave wasn’t working. It turns out that it was only lighting up when you open the door. I took it back to Best Buy and it took them about a week to tell me they would be exchanging it for another one. I am so upset that they would sell something nothing working
No, I would not recommend this to a friend- Cons mentioned:Door
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm going to have to return it because the door gets stuck, I won't open the door well, I hardly started using it 1 week ago.
No, I would not recommend this to a friend Very compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to do a good job it's just a little too small for us. If you are using in a dorm or small apartment it would be a perfect size.
No, I would not recommend this to a friendGet it,use it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought one , works great got a second one for a friend and it had an underlining motor noise. It got worse inquired about a return but was passed the 15 day return policy. Get it and use it , and listen closely it might get worse.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnM,
Thanks for taking the time and effort to leave a review with our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Not worth.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I got this for my office in January - I had not used it until the other day (been out for a while) and figured out it isn' t heating up at all. New and never had been used. Disappointed, should have tried it out the moment I got it but dang, knowing it's new and nothing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi IdaliaT,
Thank you for taking time to write a review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Ok Model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an ok microwave oven but we could never get the door to open properly when pushing button on front. We returned it and will shop for another soon.
No, I would not recommend this to a friend- Cons mentioned:Door
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is difficult to open. You have to use two hands to open it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TheresaM,
Thank you for taking the time to review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - Black. I understand you found it uncomfortable to use since the door is difficult to open and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
- Cons mentioned:Door
NOT WORTH the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheaply made. It's a pain to open the door. Takes longer compared to other 0.7 cu units I had used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We are sorry to read that this microwave is not working as expected. Please know that you can contact us on the link below so that we can review this case with you and further assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
- Cons mentioned:Door
Definitely would not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy. Door doesn't open good. Heats food but door is a pain.
No, I would not recommend this to a friend Great until it stops working in a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until now. Will not hear anything up. Only had for a little over a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about your Insignia compact microwave. We're sorry to hear that it's not working as expected, especially after only having it for a little over a year. We understand how frustrating it can be when a product stops functioning as intended. We'll make sure to pass on your feedback to our team, and we'll look into ways to improve the product's performance and reliability. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750
Interior Paint Peels
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is less than two years old, but the interior paint started peeling about six months ago.
No, I would not recommend this to a friendDo not buy this. You will want to return it asap.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Had it delivered and it was dented and the button to open the microwave wasn't working as it should. I still wouldn't buy this microwave even if it didn't arrive the way it did. Again, It's poorly made. I returned this item and as I was doing that two other customers were returning it as well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alexander,
Thanks for taking the time and effort to leave a review our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Meh
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first microwave I've ever had that was difficult to use for defrost and stopped working completely after less than a year.
No, I would not recommend this to a friend- Cons mentioned:Door
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button you press to open the door was broken out of the box, takes a long time to cook food. Small.
No, I would not recommend this to a friend - Cons mentioned:Door
did not get a camera i got a microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wars on sale .now i know why first one did not hat up second one cant open door with just one hand . suck
No, I would not recommend this to a friend Don't purchase this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awful. It was used for a total of 5 times (10 minutes time in total) and no longer heats up food. I'm a week past the return period as well. Do not purchase this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 0.7 Cu. Ft. Compact Microwave! We know how frustrating is that your new microwave no longer heats up food. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Chemical burning smell
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After receiving the microwave a few months ago, I started to smell a burning chemical smell whenever I used it (which isn’t often since I have an air fryer). This morning it started to smoke and we had to open up windows to let out the chemical smell.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ Compact Microwave. We appreciate your feedback and understand how concerning it can be to encounter unexpected issues. Your input is invaluable, as it helps us ensure product safety and quality for all customers. We encourage you to reach out to support to discuss your experience further, and we appreciate your insights as they drive improvement. . Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750
Kam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received damaged microwave also when they replaced that microwave also get damaged.when we called for returned they told me to go nearest store for return no pickup service available
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're deeply sorry to hear that you've had a series of unfortunate experiences with our Insignia products, including receiving damaged microwaves and being unable to use our return pickup service. We understand that this has caused inconvenience and frustration for you, and we want to make it right. We're committed to providing a hassle-free return process, and we'll ensure that this is rectified as soon as possible. We'll work with you to resolve this issue and provide a satisfactory solution, whether it's a replacement or refund. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve our customer experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750