Customer Ratings & Reviews
- Model:
- NS-MW07WH0
- SKU:
- 6315751
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the compact size, affordable price, and ease of use of this 0.7 Cu. Ft. Compact Microwave. Many appreciate its heating performance and power, while some find the door a bit difficult to operate and note that the microwave can be noisy. Positive comments also highlight its attractive appearance and color options. However, a few users experienced issues with setting the clock.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
did not get a camera i got a microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wars on sale .now i know why first one did not hat up second one cant open door with just one hand . suck
No, I would not recommend this to a friend - Cons mentioned:Door
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave door would not open I have to pull it and push the button at the same tome
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 0.7 Cu. Ft. Compact Microwave. I understand the door is not opening properly and that can be disappointing. But, we will be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Go bigger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shoulda went bigger its fine for a small room or minor heating but 700 watts is really not the business
No, I would not recommend this to a friendDoor Sticks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but it wont open just pushing on the bar to open it, you have to do that and pull on the door with your hand.
No, I would not recommend this to a friendBad microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks good but that’s about it . I have not even had it for a month . It does not even heat up quickly. It sweat profusely. Every time I use it the microwave is full of water. I will be purchasing American made products from now on . I definitely won’t be recommending Best Buy to any of my friends due to the quality of there merchandise.
No, I would not recommend this to a friendwebsite measurements are wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.unfortunately the dimensions listed on the site are not accurate. The website switched the actual height and depth measurements. This is a problem for me in that the actual depth of the unit will not fit my application. A fact that was not obvious until the unit arrived. At least I didn't open the box and try to put it in place. The website needs to be fixed. ays that the height of the unit is
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 0.7 Cu. Ft. Compact Microwave, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Don't buy Open box, they don't check it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i bougt it, it was saying Certified Open Box, excellent condition. But when i receive it yes it was excellent condition by means of packing, item itself. But the microwave itself didn't work. I don't understand how come it can be "CERTIFIED" open box if you didn't test & control it before putting back to sale??
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Rashad!
Thank you for writing your experience with our Compact Microwave. We know how disheartening is when a product is not working! We would love to check this situation further with you so please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Im staying away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On the first try it was heating up where you can cook an egg on it. Bad burning smell within a minute. I had it cool off for a day before returning it. I read reviews similar to this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marc,
Thank you for writing a review about our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
spend more to get more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the size ended up being too small for me and the watts also too low since it did take longer to heat up food
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 0.7 Cu. Ft. Compact Microwave. I understand it took too long to heat up your food and that can be frustrating. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns about it, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Door
Doesn’t open easily
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door doesn’t open easily. I have to push and pull the door at the same time.
No, I would not recommend this to a friend - Cons mentioned:Door
Avoid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality. Poorly designed. Door sticks. Not powerful. Avoid.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the compact Microwave. I am sorry to read that you are having multiple issues with the unit, including the door and power. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in the microwave that I purchased less than a month ago. The front panel which has a plastic coating has begun to break and split and peel. It saddens me that an item of such a poor quality would be sold by Best Buy. I do not have the technological skills to send pictures, but I will give it a try two show you the extent of peeling.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you very much for taking the time to review our Microwave. I understand there is plastic peeling from your control panel on this unit. However, this is normal because on our new microwaves this control panel will come with a plastic cover, but if also the number and the button names are peeling off, there must be something else going on.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not very happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave a year ago and I'm gonna have to replace it. It has rusted in the bottom by the turn table and several other rust spot. Not a good brand of microwave. I shouldn't have to replace a microwave after a year of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 0.7 Cu. Ft. Compact Microwave. We’re sorry to hear about the rust issues you’ve encountered after just a year of use. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750
Compact size
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This arrived yesterday. Four of the buttons don't work. It might be a nice microwave if everything worked. I am returning it.
No, I would not recommend this to a friendWorked for six months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light bulb blew almost immediately. Worked fine other than that, but six months after I bought it I opened the door and every socket on that wall shut off. Now it won't turn on at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MorganT,
Thank you for writing a review about our 0.7 Cu. Ft. Compact Microwave - Black. We know how frustrating it is that every socket on that wall of microwave shut off. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
it was not what we expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to return it, after a week it stopped heating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the disappointing experience with the Insignia 0.7 Cu. Ft. Compact Microwave. We're sorry to hear that it stopped heating altogether after just a week of use. This is not the level of performance and reliability we expect from our products, and we're truly sorry that it fell short of your expectations. We appreciate you bringing this to our attention and will take immediate action to address the issue. We'll make sure to improve our quality control to prevent similar incidents in the future. Additionally, we'll work on providing better customer support to ensure that any issues are resolved promptly and efficiently. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750
Did not heat up food.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in a rice bag inside that should be ready in about 90 seconds... i literally spent about 3 or 4 mins in the microwave trying to cook and came out room temperature. Dissapointed in the product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AbelC,
Thanks for taking the time and effort to leave a review about our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White (NS-MW07WH0). I'd like to apologize for the situation that you're experiencing. I know it can be very disappointing. Please know that we are improving the quality of this product by considering our customers' feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace this product in less than a year. Thankful for insurance. I won’t buy again
No, I would not recommend this to a friendBusted up microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One star due to damaged during delivery, never used it, as it rocked back and forth on the counter. Box and styrofoam was busted on 3 sides. Looks like it fell off the truck. Took it back to store and upgraded to a bigger more powerful model, picked out a decent box.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi mjbrz,
Thanks for taking the time and effort to leave a review with our Insignia™ - 0.7 Cu. Ft. Compact Microwave - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Slightly damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it arrived it slightly damaged... Dent on back and a dent on the inside... I did order another one hoping it will come damage free
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi butch31221! We're sorry to hear about the issue with your Insignia™ - 0.7 Cu. Ft. Compact Microwave arriving damaged with dents on the back and inside. It's frustrating when you're expecting a new appliance, and it doesn't arrive in perfect condition. This is not the experience we want our customers to have. For return and exchange, you may reach out to Best Buy Customer Service at 1-888-237-8289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-0-7-cu-ft-compact-microwave-black/6315750.p?skuId=6315750