Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- |
- SKU:
- 6568211
Customer reviews
Rating 4.7 out of 5 stars with 667 reviews
(667 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Big and not expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent size and decent price better than my last one
I would recommend this to a friend Rated 5 out of 5 stars
Nice for the price ($75 total)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. It heats food up. Owned it for a year and haven't had any issues with it. Never used it's other functions {re-heat, deforst, weight, popcorn) so I have no idea if they work well or not. Kinda don't like it's quick start method where pressing a number starts the microwave for that time so if I want to heat something for 1:30 seconds, I'll have to set the timer and then hit the buttons, rather than hitting "1", "3" and "0" for 1:30.
I would recommend this to a friendRated 5 out of 5 stars
Would buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive lightweight heats well and has childproof door handle.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, Easy to use and Good cooking space also
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We are glad to hear that you find it to be the perfect size, easy to use, and with good cooking space. If you have any further questions or feedback, please feel free to reach out to us. -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Door handle
Rated 4 out of 5 stars
Make the handle trigger horizontal...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work fine. The thing I would change is the location of the trigger on tlhe handle. I feel it would be better if the trigger was horizontal instead of vertical. People dont see it and are having difficulty opening the door and yanking on the handle moving the unit and getting frustrated.
I would recommend this to a friend Rated 5 out of 5 stars
Microwave and more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend Really enjoys her new microwave, she had a little red one for Years, coming apart inside and ugly! I love my best buy card, especially in cases of emergencies! It's been a blessing and so far thank you Lord! I haven't had no problems with nothing, the bad part is if i go in the store i think, i need everything lol. It was only the second time i Ever been in best buy and didn't know why i was going in there lol, but i did and im so glad because i didn't even know they sold appliances and everything! And the girl explained the card to me after i ask hundred questions, and i went home told my ex wife got a brand new dryer, she didn't believe it, we went next day and picked it up! The second new dryer we ever owned. It's so quit.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your wonderful experience! We're thrilled to hear that your girlfriend is enjoying her new microwave and that you've had such positive experiences with your Best Buy card. It's great to know that our team was able to assist you with all your questions and that you found exactly what you needed. Your satisfaction and happiness mean a lot to us, and we appreciate your support.
- Carl | Insignia Products
Rated 5 out of 5 stars
100% recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave heats really well! No issues! Everything perfect
I would recommend this to a friendRated 5 out of 5 stars
Nice modern-looking microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice value for the price, especially if one is looking for 1000+ watts.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Richard. Thank you for sharing your experience. We're glad to hear you’re enjoying the modern look and value of the microwave, especially with its 1000+ watt performance. We appreciate you taking the time to leave your feedback.
Sarada | Insignia
Rated 5 out of 5 stars
Forgot to tell Dad how it opens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy to buy a new microwave and update my kitchen. This one even has a child lock so there is a certain way you must lift up on the handle to open. I told and showed my kids but forgot to tell my husband. It wasn't till i heard him in the kitchen yelling and cussing at the microwave because he couldn't open it to get his dinner out. So, YES, it's child proof!
I would recommend this to a friendRated 5 out of 5 stars
Very pleased with our purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 2 month review. As of now, we are very pleased with this microwave. Some of the functions vary from our previous one, but once we figured it out, the new one has been great. It also cooks a little quicker.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Insignia 1.1 cubic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet and love the large turntable plate. Also has a sturdy base for the plate. My old microwave plate always seemed to come off.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Myinfortlauderdale! We're glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is quietly doing its job and that the large, sturdy turntable plate is a standout feature. Sounds like a great upgrade from your old microwave! We appreciate your support. Tine | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item works very well and for the price you can’t go wrong.
I would recommend this to a friend Rated 5 out of 5 stars
Well worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it heats food up very good & fast! Usually any reheated food takes no more than a min an frozen food as in chicken nuggets,pizza rolls etc (when to lazy to throw it on air fryer lol) takes about 2-3 mins depending on serving obviously
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good replacement for microwave that broke. great price too!
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Comparable to more expensive microwaves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this about 2 months. So far, all is excellent. The design, interior space, and 1000-watt power make it comparable to the more expensive microwaves. I checked out all the microwaves in the store and this one is just as good as the ones selling for $60+ more.
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 1.1 cu ft size fits a 12 inch dinner plate. Needing to hit cook time to set the time was a bit odd at first, but now it’s just routine.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Great affordable microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and spacious , pretty sizable and it’s easy to use
I would recommend this to a friend Rated 5 out of 5 stars
Great Economical Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is a good economical choice for those who don’t want all the bells and whistle, yet still want something basic with a few options. Food is reheated quite well with no complaints and defrost works well too. The clock light is also not too bright at night. Would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Super Shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this microwave looks, stylish with all the options for different selections based on your specific needs. I like that it is quiet when operating and heats the food very well!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your fantastic review! We're thrilled to hear that you love the stylish design and functionality of our Insignia™ 1.1 Cu. Ft. Countertop Microwave. It's great to know that the quiet operation and efficient heating are meeting your needs perfectly.
If you have any questions or need further assistance, feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Electronic miracle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This might be the best microwave ever! My 2nd favorite Best Buy purchase after my television. The perfect size and cooks perfectly. Love the door handle!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that you consider this microwave to be one of the best ever and that it is your second favorite Best Buy purchase after your television. It's great to know that the size and cooking performance are perfect for your needs, and that you love the door handle. Your satisfaction is important to us, and we are pleased that our product is meeting your expectations. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support















