Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- |
- SKU:
- 6568211
Customer reviews
Rating 4.7 out of 5 stars with 667 reviews
(667 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
It is generally satisfied.Take care of design and
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm satisfied with the performance for the price. However, the operation is a little uncomfortable. Thank you.
I would recommend this to a friend - Cons mentioned:Display brightness
Rated 5 out of 5 stars
Good brand works well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously bought a microwave from best buy in 2017 ( same brand insignia) and just recently went out so I went back and got the same brand but a more wattage overall it works well heats up leftovers great l. A little bright with the time and clock but has a power saver so I use that at night .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia countertop microwave. We are glad to hear that it is working well for you and that you find it useful for heating up leftovers. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Best Buy. -Ed | Insignia Support |
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more half warm food. Works great. Everything i need for a microwave.
I would recommend this to a friend Rated 5 out of 5 stars
Insignia 1.1 Cu. Ft. Countertop Microwave - Black
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia 1.1 Cu. Ft. Countertop Microwave - Black It's get you foods hot it's very easy to use at home.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re happy to hear that the Insignia countertop microwave is making things easier at home and heating your food effectively. It’s great to know that its simplicity and performance are meeting your needs. We appreciate your support.
Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been loving the 2 step opening component for the kiddos in the house.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great perfect for my little studio apartment
I would recommend this to a friend Rated 3 out of 5 stars
Missing parts-beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The contents in the box did not match the manual. The wheel ring and post were both missing. I’m disabled and they wanted me to pack up the 40 pound microwave and take it back to the store for a new box. It wasn’t feasible for me. I called the manufacturer and they said they didn’t have the part available. After paying for the microwave, I still had to pay $40 for the missing part/shipping.
No, I would not recommend this to a friendBrand response from Rick
Posted .Hi, Thanks for your review. there is no separated wheel ring in accessary bag. The ring has been inserted into oven cavity already.
- Pros mentioned:Size
Rated 4 out of 5 stars
Great lil micro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lil' Microwave for the price! Has alot of extras...
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Christmas present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter and her husband for Christmas and so far, they love it. It does everything that they need it to do. They are very happy with the way it looks and performs.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're delighted to hear that your daughter and her husband are loving their Christmas gift! It's wonderful to know that our product meets all their needs and that they're happy with its appearance and performance. Thank you for sharing this heartwarming feedback with us.
- Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
All good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave Good microwave Good microwave Good microwave
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, it gets very hot, it is very fast and simple to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this oven for my wife and she loves it, specially because she has rheumatoid arthritis in her hands and is easy to open:)ty best buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review! We're delighted to hear that your wife loves the Insignia™ Countertop Microwave and finds it easy to open, especially with her rheumatoid arthritis. It's wonderful to know it's making things easier for her. If you have any questions or need further assistance, feel free to reach out. Enjoy your microwave!
- Shiela | Insignia Support
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my 30 year old Sanyo microwave that served me faithfully. This Insignia unit heats food very evenly and much more quickly than I had even hoped for. I am very satisfied with this microwave. It is also whisper quiet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Jeff, for your wonderful feedback! We're delighted to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is exceeding your expectations by heating food evenly and quickly, and that you're enjoying its whisper-quiet operation. Your satisfaction is very important to us! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect microwave for the countertop. This was a open box discounted priced microwave. Works great with all the great functions.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Does the Job
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice, and great size for a small apartment .
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It works great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fast delivery and it was not damaged. Microwave works with out any problems
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that your microwave arrived quickly and in perfect condition. It’s great to know that it’s working without any issues and meeting your expectations. We truly appreciate your support.
Keith | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Great value in a microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really enjoy this microwave. It is a tremendous value and gives us ample room for us heat up a meal or pop some popcorn. This microwave also has a safety trigger on the door to keep kids from grabbing hot dishes. That was a wonderful addition. You get a lot for your money.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Perfect microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! Small with lots of power. Highly recommend!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Right Size, Convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for our basement kitchenette setup in the basement.
I would recommend this to a friend Rated 5 out of 5 stars
Good looks and good price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is efficient and looks good too, perfect for an apartment kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the lovely review! We're so glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is not only efficient but also a stylish addition to your apartment kitchen. It’s great to know it’s hitting the mark in both performance and design!
If you ever have any questions or need support, we’re always here to help. Ivy | Insignia Support















