Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- SKU:
- 6568211
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
Excellent Performance and Convenience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works perfectly—heats food evenly, runs quietly, and looks great in the kitchen. Easy to use, easy to clean, and perfect for everyday cooking or reheating. Excellent value for the price!
I would recommend this to a friend- Pros mentioned:Noise level
Insignia Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our new microwave works great and is fairly quiet. I would have given it a 5 star except I'm not sure I like having to push up on the little lever in the door handle to open. Something to get used to.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that your new microwave works great and is fairly quiet. We understand that the door handle lever may take some getting used to, and we appreciate your honest input. Your satisfaction is important to us, and we value your insights as we strive to improve our products.
Keith | Insignia Support
- Pros mentioned:Size
Good little microwave.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its meant to do. Simple and decent size. For the price, its a great buy.
I would recommend this to a friend - Pros mentioned:Size
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the perfect size. It cooks just as expected. Price was very good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .hall0521, thanks for the kind words! Size, performance, and value in harmony—sounds like dinner just got easier. |Angelica| Insignia Products|
- Pros mentioned:Ease of use
Really nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this microwave for a few months now and have had no issues at all. It's easy to use and you can set the beep down to one beep when the cooking is done.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with our microwave. We are delighted to hear that it has been easy to use and that you appreciate the customizable beep feature. Your feedback is valuable to us as we strive to provide the best products and services. Keith | Insignia Support
- Pros mentioned:Power
Insignia microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice microwave oven. Very powerful with nice design and features.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Josf,
Thanks for the great review! We’re glad to hear you’re enjoying the power and design of your new microwave. We aimed to combine performance with a sleek look and user-friendly features, so it’s awesome to know it’s hitting the mark. We appreciate you choosing Insignia™ for your kitchen! Patricia | Insignia Support
- Cons mentioned:Door handle
Great Vallue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid build..doesn't move around easily. Is gratefully its notifications are quick and not a bunch of beeps. Safety door lock takes a day to get use to. All in all a great purchase for the money!!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive feedback on the Insignia™ Countertop Microwave. We're glad to hear that you appreciate its solid build and quick notifications. It's great to know that you find it to be a great purchase for the value. If you have any questions or need further assistance, feel free to reach out. Enjoy your new microwave! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Size
spacious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy inside good price. the handle has a different latch then ant I have had before but works well
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StephenR,
Thank you for sharing your experience with our Insignia™ 1.1 Cu. Ft. Countertop Microwave! We're delighted to hear that you find it roomy and well-priced. We appreciate your feedback on the handle latch design and are glad to know it works well for you. Patricia | Insignia Support
Great little microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little microwave. It is smaller and has less power than the one it replaced so I expected to be disappointed. But it seems to cook just as fast and gives me more room on my counter. So far everything I have tried fits in just fine. I like the reminder beeps after about 5 minutes of not removing the food. My previous beeped every minute and drove me nuts when I was busy and wanted to let the food rest awhile before removing. This one does all I want it to do-just hope it lasts more than a year!
I would recommend this to a friend- Pros mentioned:Overall performance
1.1” Insignia Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Everything works perfectly. Best Buy has excellent customer services when I picked up the microwave at the Best Buy store on Blossom Hills Rd in San Jose, CA
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Riccelli, for your wonderful feedback on the Insignia 1.1 Cu. Ft. Countertop Microwave! We're thrilled to hear that everything works perfectly and that you had an excellent customer service experience at our Blossom Hills Rd store in San Jose. Your positive review is greatly appreciated and motivates us to continue providing top-notch products and services. If you have any more thoughts or suggestions, we'd love to hear them! Jeth | Insignia Support.
- Pros mentioned:Ease of use
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well! It's especially helpful you can choose 1 or 2 minutes with just one click.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HomeCook,
We love hearing how the one-click minute options are making your kitchen routine easier! Thanks for sharing your experience it's great to know the microwave is working well and adding convenience to your cooking. Patricia | Insignia Support
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Price was right, it looks nice and we are very happy with our purchase
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little microwave, heats food perfectly. Great for small kitchens and office.
I would recommend this to a friend- Pros mentioned:Noise level
Small Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and quiet. Priced right. We’re happy with the purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're happy to hear that you're satisfied with the compact size, quiet operation, and overall value of your purchase. It's great to know the product is meeting your expectations and providing a positive experience.
Keith | Insignia Support
- Pros mentioned:Ease of use
Nice for thd price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its easy to use. My 7 year old knows how to operate it. Its worth the money.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're glad to hear that the product is easy to use and intuitive enough for your 7-year-old to operate. It’s great to know that it offers such convenience and value for the price. Your satisfaction means a lot to us.
Keith | Insignia Support
- Pros mentioned:Ease of use
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A solid, reliable Microwave, good for just about anything when you don't need an oven or range.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been using this microwave for 4 months. Very good with all convenience functions: Timer, express buttons, etc.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JasonT, for your feedback on the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We're delighted to hear that it's been serving you well for the past four months and that you find the convenience functions like the timer and express buttons very useful. Your positive experience is valuable and will surely help others in making informed decisions. We appreciate your support and are here to assist with any future needs! Jeth | Insignia Support.
- Pros mentioned:Overall performance
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave for the price Works as stated! Buy it, you won’t be disappointed
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the microwave is performing well and meeting your expectations. It’s great to know you found it to be a solid choice at a great price. We truly appreciate your support and recommendation.
Keith | Insignia Support
- Pros mentioned:Size
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my 10+ years old microwave oven was the best upgrade to my small apartment kitchen. Have had it for about month. Great appliance for a single person household.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, RosemaryA, for sharing your positive experience with the Insignia™ - 1.1 Cu. Ft. Countertop Microwave! We're delighted to hear that it has been a great addition to your kitchen and suits your needs perfectly. Your feedback is greatly appreciated and helps us continue to provide quality products for our customers. Enjoy your new microwave! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
- Pros mentioned:Overall performance
Very pleased with this purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and got it for a good price. The extended warranty I purchased was a good deal as well.
I would recommend this to a friend