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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 766 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, convenient size, and ease of use. They also appreciate its power, low noise level, and affordable price, along with its useful features. However, a few customers have raised minor concerns about the button layout and display brightness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 766 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new microwave, it’s sizable, works excellent, space saver, operates very well. Would recommend for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave very happy with it and was a very affordable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia 1.1cu counter top microwave/black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best microwave ever, I love it it’s make my life easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Countertop Microwave Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job at heating up your food at ease with fast heating power. The button on the door handle is a neat touch as well, as an extra measure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the size and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my small apartment I've had it almost a month and use it for quick meals for lunch breaks. Seems to cook more evenly than others I've used. Price makes it worth it as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave is great, heats up fast and work well. Would recommend anyone needing a microwave to purchase this one you won’t be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, old microwave broke, ordered new one from Best Buy, got delivered the next day, everything works great it's even 1000 Watts that's better than what I had.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ 1.1 Cu. Ft. Countertop Microwave! We're delighted to hear that your new microwave was delivered promptly and is working great. It's fantastic to know that the 1000-watt power is an upgrade from your previous one.

      If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    New Insignia Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Insignia microwave was a repeat purchase. New one has upgrades I like. Numbers are bigger, when cooking is done it only dings once not 3 times, the opening handle is a better way.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Wow! We can't thank you enough for your glowing 5-star review of the Insignia™ 1.1 Cu. Ft. Countertop Microwave! It's fantastic to hear that you're enjoying the new upgrades, from the larger numbers to the single ding when cooking is done, and the improved handle design. Your repeat purchase and positive feedback truly make our day. We're thrilled that the enhancements are making a noticeable difference in your cooking experience. Your satisfaction is our top priority and knowing that we hit the mark with you motivates us to keep striving for excellence. If you ever have more feedback or need any assistance, please don't hesitate to reach out. Thanks again for being a loyal Insignia customer. Happy cooking!
      -Paul | Insignia Support
      https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    OmarA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were initially skeptical in buying this as we are not familiar with the brand surprisingly, the microwave serves it's purpose. We love it!!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      That's fantastic! We're thrilled to hear you and your wife are enjoying your microwave, especially after initial skepticism. We're glad it's meeting your needs and that you love it! Thank you for giving Insignia a chance. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the microwave just what I need keep on doing what you’re doing best pleasing the people that’s what it’s all about making sure the customers is happy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BettyA! Thank you for your feedback! We're thrilled to hear that the Insignia™ - 1.1 Cu. Ft. Countertop Microwave is just what you needed. Your kind words about our commitment to customer satisfaction mean a lot to us. If you have any more comments or need assistance, feel free to reach out. Enjoy your microwave! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Excellent choice!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a portable microwave for the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by employee, helpful especially since I had an issue getying my online order on the app

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, AnnetteC, for your feedback on the Insignia™ 1.1 Cu. Ft. Countertop Microwave! We're glad to hear that you received excellent service and found our employee helpful, especially with your online order issue. Your satisfaction is important to us, and we appreciate you sharing your experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia 1.1 Cu. Ft. Countertop Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave for a while now and its been working great. We use it everyday. It heats evenly and well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We're delighted to hear that your microwave has been a reliable part of your daily routine and that it heats evenly and effectively. If you have any more feedback or need assistance, please don't hesitate to reach out. We appreciate your continued support! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Decent microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent microwave, just a bit overpriced though. This is how the bottom looks, it DOESNT have that circle thing , so dont be confused when you see it. It works fine though .

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback about the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We're glad to hear that you're finding it to work well for your needs!

      We appreciate your comment regarding the pricing and the design feature you mentioned. We strive to provide quality products that offer a balance of performance and value, and your input is invaluable in helping us achieve that.

      If you have any further questions or need assistance, please feel free to reach out. We’re here to help! BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Microwave Oven

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome microwave oven to use. And the looks is very nice

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We're delighted to hear that you find the microwave oven both functional and aesthetically pleasing. Your feedback is greatly appreciated, and we're glad to know our product meets your expectations.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Great purchase and offer by best buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. The microwave stopped working after only six months of use. I am very disappointed with this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer! We’re sorry to hear that your Insignia 1.1 Cu. Ft. Countertop Microwave stopped working after only six months of use, and we understand how disappointing and frustrating that must be. Our support team can take a closer look at what’s happening and go over troubleshooting or warranty options with you at 877‑467‑4289 or insignia@bestbuy.com. We appreciate you bringing this to our attention and thank you again for taking the time to share your feedback. Darshan | Insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worked for a bit...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for a few months and then suddenly stopped working altogether. Cord seems loose where it connects to the back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Excellent Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and very powerful. Lots of useful and convenient functions. Doesn't make much noise either. Looks sleek and does the job. Also love that it has a energy saving button that turns off the clock/electronics so it doesn't soak up extra electricity when not in use. It's also the perfect size as it fits a standard dinner plate with some extra space left to spare. The only note for the manufacturer is that they need to update the User Guide as when it lists the parts that are included, it lists the ring but it seems like for the newer models, there is no need for the oval ring. I was going crazy looking for it until it dawned on me that it doesn't need an oval ring for the turntable. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Bargain pricing for surprisingly capable microwave

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the slightly smaller footprint of this countertop microwave fool you because this isn’t one of those gas-station mini-clunkers that takes 9 minutes to heat a burrito. In fact, I was incredibly impressed by how powerful and surprisingly feature-laden this unit turned out to be, and the price you’re going to be paying for a Best Buy house-brand kitchen appliance is downright starving-student friendly. First off, the microwave clocks in at a full 1000 watts of cooking power—that matches the 3-times-pricier over-the-range microwave we have in our kitchen. And while 1.1 cubic feet might not sound…or look…like a lot of space, its interior is still big enough (about 12.5” x 12.5” x 8.5”) for all but the tallest and heaviest 4-course dinner plates and serving platters. Fortunately, Insignia did not scrimp on the glass turntable by mounting little more than a rotating coaster in the center as I’ve seen on some other small form-factor microwaves. Here, the diameter of the glass turntable runs almost completely to the interior edges of the microwave’s cooking area, so you have a lot of room to maneuver more than one item for simultaneous heating/cooking. But what was more surprising was just how many user-friendly features showed up on the microwave’s control panel. You’ve got the essentially mandatory +30 second quick-start button (who likes to press more than one button for their food/beverage, right?) and a 0-9 number pad with one-button express settings to cook at 100% power for 1-6 minutes (again, dramatically cutting down on that pesky button-pressing). Beyond that are some additional smart features that offer more advanced cooking options for those of you who dare explore anything beyond a quick one-button cooking time with +30 second additions. For example, there are auto-menu buttons for cooking times and temperatures for six relatively popular microwaveables: popcorn, potatoes, pizza, frozen veggies, beverages, and dinner plates. However, each of those menu buttons also gives you three additional volume/weight adjustments with one, two, or three presses of the auto-menu button (i.e., 1, 2, or 3 cups of liquid; 4, 8, or 16 ounces of vegetables, etc.). Sure, maybe the settings don’t EXACTLY line up with how much coffee is in your mug or how many slices of pizza need reheating, but the added flexibility is definitely appreciated if you tend to cook/heat dramatically different sized portions. And if you forget what button press matches what measurement/volume, there is a handy portion guide behind the door for quick reference so you can comfortably throw your instruction manual away and not worry about forgetting what the various auto-menu settings meant. Additional buttons let you adjust your own cooking power levels from 100% all the way down to 0% in 10% increments—though why anyone would want to run their microwave at 0% rather than just use the timer without cooking anything at all is beyond me. Speaking of the timer, there is a dedicated button for setting a timer that can be run separately from any cooking program, as well as a separate “Time Cook” button that lets you set your own cooking duration based on the power level you select. The clock also mercifully gets its own button for settings as well–it’s all pretty intuitive. There are also two different defrost options for thawing frozen food. You can defrost by time using the aptly named “Time Defrost” button—and while the default power level for time defrosting is 30%, you can even raise or lower that power level if you wish. Or you can use the “Weight Defrost” button that gives you an automated defrosting program for anything from 4-100 ounces without needing to specify a cooking time. There are even settings to let you turn off the admittedly bright LCD clock display or silence the end-of-program beep. And to cap things off, there are three user-assignable memory slots to store a custom cooking/heating program in case you routinely microwave something requiring a combination of power levels and cooking time that isn’t part of the pre-programmed settings. With all that capability under the hood, how does this unassuming little microwave actually perform? Frankly, it did a consistently GREAT job not scorching my popcorn and producing especially tasty lunchtime leftovers, including two days straight of deliciously and evenly reheated meatball and sausage baked ziti that was easily 3-4 inches deep...all without needing to be sectioned or cut into smaller pieces for even portion temperatures! The only gotcha I would caution you about is the somewhat unconventional door open/release mechanism. Instead of a more traditional push-button release, or simply a handle to grasp for opening and closing the door at will, there is a small trigger inside the top of the door handle that has to be pulled upwards in order to release the latch and open the door. The microwave ships with an informational sticker on the door cluing the user in to this departure from the norm, but leaving it on the glass made it look enough like one of those gas station clunkers I mentioned earlier that I couldn't stomach leaving it attached to the glass. I suppose such a design is useful to keep younger kids (or accident-prone adults) from quickly reaching in and absentmindedly grabbing a hot dish--but at least for the first week or two, I was instinctively just grabbing at the door handle and ended up pulling the entire microwave towards me, at one point nearly yanking it off the top of my mini-fridge. I’ll get used to it eventually I’m sure, but it’s a different enough mechanism that I doubt I will be the only one having to remind myself not to blindly tug at the door to get it open. That one design quirk aside, Insignia packed a heck of a lot of capability into a modestly sized counter-top microwave that will only make a small dent in your pocketbook relative to other manufacturers’ offerings with similar capabilities. Time will tell if the Insignia lasts at least as long as, if not longer than, other name-brand microwaves around this price-point, but it’s certainly off to a strong start–definitely recommended.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing such a comprehensive review of the Insignia™ 1.1 Cu. Ft. Countertop Microwave. Your insights into its performance, features, and overall value are greatly appreciated.We also appreciate your candid observation regarding the unconventional door mechanism. Such feedback is invaluable for prospective buyers and can help them adjust to the unique features of this unit.

      Your recommendation based on performance, particularly with reheating meals without compromising quality, reinforces the value this microwave offers. As always, we encourage feedback from users about longevity and durability as time goes on.

      Thank you once again for your thorough analysis. Your efforts in sharing this information will undoubtedly assist others in making informed decisions. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia