Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- SKU:
- 6568211
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Love product, just what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used the microwave for first time today. It is small on the counter yet bigger on the inside to cook what I need. The employee brought out two items and was kind and helpful!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jera,
Thank you for sharing your experience! We’re glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave fits perfectly on your counter while providing ample space inside for your cooking needs. It’s also wonderful to know that our employee was kind and helpful during your purchase. If you have any other questions or need further assistance, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
- Pros mentioned:Size
Good microwave at a fair price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave at a fair price. Defrost option works good. Large size make it easy to take products in and out.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stemor,
Thank you for your review! We're pleased to hear that you're happy with your Insignia™ 1.1 Cu. Ft. Countertop Microwave. It's great to know that you find it to be a good microwave at a fair price and that the defrost option works well. We're also glad that the large size makes it easy for you to take products in and out.
If you have any further feedback or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
Excellent purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is nice and will definitely recommend it to anybody. It has good quality, space, energy friendly, and heats up the food fast. Im very satisfied with the purchase.
I would recommend this to a friend- Pros mentioned:Overall performance
No Complaints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. Easy to use and does the job it's designed to do
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi WilliamW,
Thanks for keeping it simple and honest! We're glad to hear the microwave is doing exactly what it’s supposed to—easy to use and reliable. Sometimes, no complaints really is the best compliment! Patricia | Insignia Support
- Pros mentioned:Overall performance
Rattles
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works as advertised. But after only four months,it has developed a rattle when in use. I would not purchase this microwave again.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Micowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this microwave is just great and at an excellent price - Thanks Best Buy
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, DianeJ! We're delighted to hear that the Insignia™ Countertop Microwave is meeting your expectations at an excellent price. A reliable and efficient microwave makes all the difference in the kitchen! We truly appreciate your support and hope you continue to enjoy your purchase. Ivy | Insignia Support
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full featured if heavy microwave. Very solid constructions and no apparent cold spots when heating.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dennis,
Thank you for your detailed review! We're pleased to hear that you find our Insignia™ 1.1 Cu. Ft. Countertop Microwave to be full-featured and solidly constructed. It's great to know that it heats evenly without any cold spots. Your satisfaction is our top priority, and we're glad our product meets your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Overall performance
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwaves I’ve purchased. Only thing that’s off putting is the lock.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that you consider this one of the best microwaves you have purchased. We appreciate your honesty about the lock being off-putting and will take your comment into consideration for future improvements. Your satisfaction is important to us, and we are pleased that the product is meeting your expectations overall. We appreciate your support and look forward to continuing to provide you with quality products.
Keith | Insignia Support
Good price, and product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, great price, easy to use, and heats things up fast!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback. We’re happy to hear that the product is performing well for you with its fast heating, ease of use, and excellent value. It’s always rewarding to know our products are making everyday tasks more convenient. We appreciate your support.
Keith | Insignia Support
- Pros mentioned:Size
Great Little Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia™ - 1.1 Cu. Ft. Countertop Microwave is perfect for a small office or dorm room space. It works like a dream with absolutely no issues!! Absolutely great!
I would recommend this to a friend - Pros mentioned:Size
Excellent little microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and quality needed a new one as the old was broke and this has been the perfect right size and everything.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that our product has met your needs with its great price and quality. Your satisfaction is important to us, and we are committed to providing products that are the perfect fit. We look forward to continuing to meet your needs. Keith | Insignia Support
- Pros mentioned:Size
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the price warms food can fit a large plate in it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, SheilaS. We're happy to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is meeting your needs with its size, price, and ability to fit a large plate. We appreciate your support! Tine | Insignia Support
Great Microwave at great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at affordable price. I like the safety features of the door lock and the power saver mode when not in use.
I would recommend this to a friend- Pros mentioned:Ease of use
Great Microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my microwave I would have liked it to be a little smaller It is very user friendly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're delighted to hear that you're very happy with your Insignia™ Countertop Microwave and find it user-friendly. We appreciate your suggestion about the size and will keep it in mind for future product improvements.
If you have any questions or need further assistance, feel free to reach out. Patricia | InsigniaSupport
- Pros mentioned:Ease of use
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to operate. Sturdy unit. Easy to clean. Even cooking. Very happy with my purchase.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, MarkD! We're delighted to hear that you're very happy with your Insignia™ 1.1 Cu. Ft. Countertop Microwave. It's wonderful to know that you find it easy to operate, sturdy, and easy to clean, with even cooking results. If you have any questions or need further assistance, feel free to reach out. Enjoy your new microwave! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking product but the heating is not high quality. I’ve heated different dishes on 3 and 4 minutes each and my food still wasn’t hot enough, some parts of the food were still cold literally. (Soup was one of the dishes)
No, I would not recommend this to a friend- Pros mentioned:Noise level
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and efficient, would definitely recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the great feedback! We're so glad to hear that your Insignia™ Countertop Microwave is running quietly and efficiently—just the way it should. We truly appreciate your recommendation and are happy it’s been a great addition to your kitchen. If you ever need anything else, we’re here to help! Ivy | Insignia Support
- Pros mentioned:Power
Good size and power for an excellent price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this microwave on sale and love it! It is powerful and its capacity is very good for the price! It is big enough for a full size bag of popcorn.
I would recommend this to a friend - Pros mentioned:Overall performance
insignia microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.exactly as advertised. works well. would buy again
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, CarolB! Love hearing it’s working just as expected. Reliable and straightforward—just how a microwave should be!
— Shiela | Insignia Support
- Pros mentioned:Size
Great little microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has been great! It fits perfectly on my countertop & it does what it should.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's wonderful to hear, JefferyK! It sounds like the Insignia™ 1.1 Cu. Ft. Countertop Microwave is a perfect fit for your countertop and is working just as expected. If you have any other questions or need further assistance with Insignia products, feel free to reach out. Patricia | Insignia Support