Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- |
- SKU:
- 6568211
Customer reviews
Rating 4.7 out of 5 stars with 737 reviews
(737 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Product review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having trouble starting the microwave. Push the start button, nothing happens.
I would recommend this to a friendRated 2 out of 5 stars
What's that smell?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use until our new combo oven/microwave came in. This worked fine for the week we used it, but I could not get over a smell that often came from it. I have worked with electronics much of my life and the smell was just like the one an electrical component failing smells like. Since it hadn't (yet) died and we had used it I decided to keep it rather than go through the trouble of trying to return it for the $90 or so we paid for it.
No, I would not recommend this to a friendRated 5 out of 5 stars
INSIGNIA Trusted Brand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this same microwave brand, INSIGNIA, because our old one only gave up after 6 years of using it and that's sayin' something for appliances today that only lasts 1 or 2 years, and we know that it's durable because we use it all day everyday.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are delighted to hear that your previous Insignia microwave lasted for six years, especially given the shorter lifespan of many appliances today. Your experience with its durability and daily use is important to us. We appreciate your continued support and are committed to providing reliable and long-lasting products.
Keith | Insignia Support
Rated 5 out of 5 stars
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good price would definitely recommend.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that the product is working great for you and that you found it to be a good price. Your recommendation means a lot to us, and we appreciate you sharing your positive experience.
- Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave for my dad and he says that it is working great and easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Eric, for sharing your dad's experience with the Insignia™ Microwave! We’re thrilled to hear that he finds it easy to use and that it’s working great for him. If you or your dad have any questions or need assistance in the future, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. This was by far the best value. They have had no problems with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for a couple of months and it's been working great
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Customer! Thank you for your feedback! We're glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave has been working great for you over the past couple of months. If you have any other comments or need further assistance, feel free to reach out! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. Has lots of useful settings and very accurate-
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect with all the features we need. Small for our small kitchen.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re delighted to hear that our product fits perfectly in your small kitchen and meets all your needs! It’s wonderful to know that the features are just right for you. If you have any other feedback or need further assistance, we’re always here to help. Enjoy your new addition to the kitchen! - Carl | Insignia Products
Rated 5 out of 5 stars
It's a microwave that works
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Is it a cheap microwave? Yes, it doesn't have a steam sensor or anything for sensor cooking or proper microwave popcorn. But it's cheap, has a toddler/pet proof door, and get's the job done. Perfect for dorms, apartments, and anywhere else where an over the range microwave would be a terrible idea.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback! We're glad to hear that our microwave meets your needs despite its simplicity. It's great to know that you find it perfect for dorms, apartments, and other small spaces, and that the toddler/pet proof door is a useful feature.
- Carl | Insignia Products
- Pros mentioned:Size
Rated 5 out of 5 stars
Teachers’ Lounge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Easy and quick shipping. It will look nice in the teachers’ lounge
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you're pleased with the Insignia™ 1.1 Cu. Ft. Countertop Microwave and that the shipping was quick and easy. It's wonderful to know that it will look nice in the teachers' lounge. If you have any other thoughts or need assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 5 out of 5 stars
Microwave Blessing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever for my heating and defrosting. Love it. Mahalo
I would recommend this to a friendRated 4 out of 5 stars
Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good and solid piece of equipment. And the price is reasonable.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good little microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. No complaints here. Using it for at work and does job
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your straightforward feedback! We’re pleased to hear that our product works as intended and is serving its purpose well for you at work. If you have any other comments or need further assistance, feel free to reach out. Your input helps us continue pr - Carl | Insignia Productsoviding quality products!
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just use basic function, do not use to cook from the start. So far easy to use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great perfect size for what I needed. Price was very resonable
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is a good size and works great! Definitely recommend for purchasing.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're pleased to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is a good size and works great for you. Your recommendation means a lot to us. If you have any more thoughts or need assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good microwave for the price packs a punch and very easy to operate
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ 1.1 Cu. Ft. Countertop Microwave! We're happy to hear that you find it powerful and easy to use, especially at a great price. If you have any more thoughts or need further assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
- Pros mentioned:Size
Rated 5 out of 5 stars
my microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice microwave, fit on the counter top just right, also hots up plate and real hot
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
New microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new one nd i tried this one nd i love it great accidental purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, ProudGranny! We're delighted to hear that you love your new Insignia™ 1.1 Cu. Ft. Countertop Microwave. Sometimes the best purchases are the accidental ones! If you have any questions or need further assistance, feel free to reach out. Enjoy your new microwave! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285















