Customer Ratings & Reviews
- Model:
- NS-MW11BK5
- |
- SKU:
- 6568211
Customer reviews
Rating 4.7 out of 5 stars with 668 reviews
(668 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Cook Settings4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Insignia Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received in record time. Have not taken it out of the box or used it yet.
I would recommend this to a friendRated 5 out of 5 stars
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and cheap compared to big brands,same quality,im happy with my purchase
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marie! Thank you for sharing your positive feedback about the Insignia countertop microwave. It's always great to hear when customers are satisfied with their purchases. Enjoy using your new microwave! If you have any questions or need assistance in the future, feel free to reach out. - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well 1 year has pasted. Guess what I need a new one. Unbelievable the reviews were true. Worked great in the beginning....now it won't get my water hot for my morning coffee! Doesn't get anything warm or hot.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor quality , lasted 15months, had to throw away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1. this product lasted only for 15months for me , the warranty is for 12 months , so had to throw away this junk 2. for service center : there are no supervisors available to listen customer calls , only associates talking with limited authourity (no replacement) 3. suggestions (a) talk with best buy (b) reachout to geeksquad they might fix 4. for a 100$ product you run around for fixing or throw it after 15months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Vishal! Thank you for sharing your experience. We understand how frustrating it is when a product stops working after a short period and when getting support feels difficult. Your comments about product longevity, service interactions, and the repair process are important, and we’ll make sure this feedback is reviewed as we continue working to improve our products and support. We appreciate you taking the time to let us know.
Sidhartha | Insignia
Rated 5 out of 5 stars
Awesome microwave!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality microwave at a great price!! 1000 watt micro heats food fast!!
I would recommend this to a friendRated 5 out of 5 stars
Fast heat up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast heat up, big enough inside and doesn’t take up too much space!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback on the Insignia™ 1.1 Cu. Ft. Countertop Microwave! We're thrilled to hear that you’re enjoying its fast-heating capabilities, spacious interior, and compact design. Your satisfaction is our top priority, and it’s great to know that it fits perfectly in your space. If you have any more thoughts or questions, feel free to share. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great don’t like the button on the handle. It’s just in an odd spot. But over all the microwave works as expected
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TeresaA,
Thank you for your review! We’re glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is working great for you. We appreciate your feedback about the button on the handle and understand that its placement might be a bit unusual. Your insights are valuable to us. If you have any other needs or questions, feel free to reach out. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave. It does working properly. Highly recommended.
I would recommend this to a friendRated 1 out of 5 stars
Not happy at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave a month ago and we've had nothing but trouble. The opening mechanism is VERY flimsy and I'm sure will not last very long. It will run just fine for a few days, and then it just stops like it needs a vacation. The price was good, but that is the only good thing about it. Do yourself a favor and stay away from this microwave, it's a piece of crap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We appreciate your feedback regarding the opening mechanism and performance, as it helps us understand how we can improve our products. We're glad to hear you found the price to your liking, and we value your insights as we strive to enhance customer satisfaction. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 4 out of 5 stars
micro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good, i just dont care for th button you have to press to open the door
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We’re glad to hear that you find the microwave to be good overall. We appreciate your input about the door release button; user experience is very important to us. Your comments will be taken into consideration as we continue to improve our products. If you have any other suggestions or concerns, please feel free to reach out. Thank you for choosing Insignia!
Rated 5 out of 5 stars
The best microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ever I like it so much good material and good quality
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're thrilled to hear that you think the Insignia™ 1.1 Cu. Ft. Countertop Microwave is the best ever and that you're pleased with its material and quality. If you have any other thoughts or questions, feel free to share. Enjoy your microwave! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 5 out of 5 stars
Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sup]]pp]pppppppppppppppppppppppppppeeeeeeeeeeetrrrrr
I would recommend this to a friendRated 5 out of 5 stars
Excellent purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, great for large family child lock I love it
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my grandson to use when he goes to college
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KimW! Thank you for your feedback! We’re glad to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is a great choice for your grandson as he heads off to college. If you have any other comments or need assistance, feel free to reach out. Wishing him all the best in his studies! |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-1-1-cu-ft-countertop-microwave-black/6568211.p?skuId=6568211
Rated 4 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to be so far a Decent value for price would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the microwave to be a good value for the price. Your recommendation means a lot to us as we strive to offer quality products that meet our customers' expectations. Keith | Insignia Support
Rated 4 out of 5 stars
solid buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Microwave, no issues other than cooking food definitely creates some steam.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Kid's friendly. Safe and reliable.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We're glad to hear that you find it kid-friendly, safe, and reliable. Your feedback is important to us, and it helps others in making informed decisions. If you have any further impressions or questions, feel free to share! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Fits on my counter top perfectly.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, PeachStateMom! We're thrilled to hear that the Insignia™ 1.1 Cu. Ft. Countertop Microwave is fitting perfectly in your space and that you’re pleased with the quality. If you have any further questions or need assistance, feel free to reach out. Happy cooking! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Cons mentioned:Door handle
Rated 1 out of 5 stars
broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.door will not latch . only lasted a few months and broke
No, I would not recommend this to a friend Rated 4 out of 5 stars
It is worthy it for it it’s value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is worthy it for it it’s value………………………:::………..
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ 1.1 Cu. Ft. Countertop Microwave to be a good value. If you have any other comments or need assistance, feel free to reach out. Enjoy your new microwave! |Angelica| Insignia Products|















