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Customer Ratings & Reviews

$129.99

Customer reviews

Rating 4.7 out of 5 stars with 737 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 1.1 Cu. Ft. Countertop Microwave's size, overall performance, and ease of use. Many appreciate its power and relatively low noise level, as well as its affordable price. While some find the door handle takes getting used to, and the display brightness could be improved, the microwave is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 737 reviews
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it works it hums a little louder than my last and it’s smaller than I expected. However gets the job done. There is now wow factor.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level

    Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was extremely loud. Also, the mechanism tbat turns the plate was of poor quality. The plate rubbed on the base of the microwave.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reaching out to us regarding your experience with the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We sincerely apologize for the issues you’ve encountered, particularly with the noise level and the turntable mechanism.

      We strive to ensure that all our products meet high-quality standards, and it’s concerning to hear that your microwave did not perform as expected. The loud operation and the turntable rubbing against the base are not typical of our design intentions, and we appreciate your feedback as it helps us improve our future products.

      We recommend checking the placement of the turntable and its support ring, as improper positioning can sometimes cause operational issues. If the problem persists, we encourage you to contact our customer support team for further assistance. They can help troubleshoot or discuss warranty options if necessary.

      Thank you for bringing this to our attention. We value your feedback and are committed to ensuring your satisfaction with our products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    New microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed my mind and took it back to get the Panasonic microwave. I didn't use it so cannot give any stars but can say it's a great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope..not again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in store 7/18/2024 and it overheated 10/24/2024 , says time to return it expired 8/4/2024. Save you $

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear about the overheating issue and the return policy timing. Your feedback is important, and we'll use it to improve our products and services. We appreciate your honesty and hope to serve you better in the future. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased November 22, 2024, stopped working 6/12/2025. My old microwave lasted over 10 years so I am shocked how quickly this product died. Not sure if I got a dud but won’t be repurchasing this brand again for sure.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're truly sorry to hear that your microwave stopped working so soon after purchase. We understand how frustrating it can be, especially when previous appliances have lasted much longer. Your feedback is important, and we take it seriously as we continue working to improve the quality and reliability of our products.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not "for me"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, I had an experience of electric just dying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge fan of this microwave. it is smaller than I am used to and it cooks too fast or too slow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Twilliams. We're sorry to hear the microwave didn’t meet your expectations in terms of size and cooking performance. Your experience is important and will be shared with our product team. Tine | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Power, Size
    Cons mentioned:
    Display brightness
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Powerful Microwave In A Compact Size

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cook and bake a good bit, and this microwave has been the key to a good deal of my success. The rotating glass tray is quite large, so it does contain spills and accommodate containers of many sizes / dimensions. A small thing, but the glass tray easily fits onto the turntable ring without fumbling to align something. A big Pro is the door handle; in order to open it, you depress the button on the inside of the handle and then pull to open. This is a huge advantage over other microwaves, where you press a button to open the door, as this usually pushes the microwave a bit towards the edge of the table it is sitting on. I like the fact that it has a kitchen timer on it, but for the time it takes to set it with multiple button presses, I can easily just ask one of my digital assistants to set the timer. Unfortunately, there are two main things that I dislike about the display and functions. The display is very bright, which I don't like at night, as it lights up most of my kitchen. The second thing is about setting the cooking time. If you press one of the Express Cook buttons 1-6, it sets that amount of minutes and begins cooking. The usual Auto Menu (popcorn, pizza, potato, etc.) is available, so the Express Cook function seems a bit redundant. I'd much prefer to set my own time from the first button depressed on the keypad, but to do that, you need to press the Time Cook button first. My 14yo and 18yo kids use the microwave to cook, and it can be a bit confusing. I'm used to just putting in the time I want, so it feels counter-intuitive. I do like the fact that during cooking, I can press the '+30 Sec' button to add 30 more seconds worth of cook time. The selection of Power levels is helpful; the '0' power level is useful, as it just runs the fan to clear the microwave chamber of smells from previously cooked items. The Weight Defrost and Time Defrost works better than I've ever seen these functions work on other units. I do prefer the Time Defrost over the Weight Defrost, but both work surprisingly well to defrost a variety of items; I tried chicken, brats, and ground beef. In all cases, the amount of overly cooked areas were minimal compared to what I expected. I did use a Pyrex bowl for defrosting, which may have helped retain some moisture in the items. I do trust Insignia microwaves due to a positive history with them. This is not a bad microwave by any stretch, but some functions seem counter-intuitive. At maximum power, this is a powerful microwave, yet has the room and flexibility for many uses.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buying appliances from Best buy is hit/miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy stillnowes me a 200 dollar gift card. Can't recommend them until they send it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Irritating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy. 12344567890123456789012345678901234567890-1234567891234567890123456789012345678901234567891234567891234567890-1234567890123456789123456789012345678

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RobertS,

      Thank you for sharing your feedback about the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We sincerely apologize for the inconvenience caused by the noise level. Your input is valuable to us, and we will pass it along to our product development team to consider for future improvements. If you have any further concerns or need assistance, please don't hesitate to reach out. We appreciate your feedback and hope to enhance your experience with our products. - Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Burnt in couple of months. I don't recommend to buy it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We're sorry to hear that the product did not meet your expectations and that you encountered issues. Your feedback is important to us and helps us improve our products and services.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No plate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t have a plate inside. There wasn’t many microwaves to choose from either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Bang for Your Buck

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Countertop Microwave is a budget friendly microwave that gets the job done. With plenty of size to cook everything from popcorn to personal size pizza this unit can handle most foods out there all without taking up too much counter space. At first tryout i was kind of laughing at myself because i was too dumb to read the sign they clearly put on the window which let you know how to open the door, which was a lift up, pull out style, so keep that in mind lol. This microwave has just about most settings that you would expect to find on just about any modern microwave. One of the first thing i like to always try out is the popcorn setting as this is my favorite snack to make and some microwaves out there can tend to over cook it. The setting was already set up perfect and at full completion time the popcorn was cooked to perfection. No burnt popcorn and very few uncooked kernels were left. The defrost power level 1 worked great for my morning time breakfast which usually includes me thawing out some sausage or bacon in order to complete my meal of eggs. Using the defrost setting has always been hit or miss for me as most my microwaves in the past tend to never thaw them out properly, leaving the middle always frozen which requires me to always adjust my settings. This one was good to go with no adjustments needed which saved time allowing me to get my day started earlier. All in all this is a microwave that comes in at a solid price point that wont break the bank. It offers a happy medium of size all while not taking up precious counter space. It does tend to lean more towards the bulky size so i would recommend mounting it in a cabinet however it will fit just fine on most counter spaces. I have always had good luck with Insignia brands as far as quality and longevity go so i would expect no less from this microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Power, Size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    sturdy and well-built

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently received the Insignia™ 1.1 Cu. Ft. Microwave in black, and it has been a fantastic addition to my kitchen. This microwave is the perfect blend of functionality and style, fitting seamlessly on my countertop without taking up too much space. With a height of 12 1/8 inches, width of 20 1/4 inches, and depth of 15 3/4 inches, this microwave is compact yet spacious enough to handle all my cooking needs. The 1000-watt power output ensures that my food heats quickly and evenly, saving me time during busy mornings and late-night snacks. I love the simple button control interface, which is straightforward and easy to use. The LED display is bright and clear, making it easy to monitor cooking times. The 14 preset programs are incredibly convenient for common tasks like defrosting, reheating pizza, and popping popcorn. The turntable rotates smoothly, ensuring even heating, and is easily removable for quick cleaning. One of my favorite features is the child lock, which gives me peace of mind when my little ones are around. While it doesn't have app compatibility or an interior light, these are minor drawbacks compared to its overall performance and value. The sleek black finish adds a modern touch to my kitchen decor. At 31.97 pounds, it is sturdy and well-built. Overall, the Insignia™ 1.1 Cu. Ft. Microwave is an excellent choice for anyone seeking a reliable, efficient, and stylish microwave. I highly recommend it!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your detailed review of the Insignia™ 1.1 Cu. Ft. Countertop Microwave. We appreciate you taking the time to share your experience with this product.

      We also appreciate your feedback on the child lock feature, which is essential for many families. Your mention of the minor drawbacks, such as the absence of app compatibility and interior lighting, provides a balanced perspective for prospective customers. Thank you once again for your thoughtful recommendation. We are thrilled to hear that you are satisfied with your purchase! . -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, timeless design, and it does the job well.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Basic Microwave

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 1.1 Cubic Foot Countertop Microwave is a great basic microwave with all the features you would come to expect in a microwave. The microwave is 1000 W and features an internal light, rotating glass turntable, 2 step locking doorhandle, bright LED display, and 9 preset cooking functions. As previously stated, all of this is pretty much what you would expect a microwave to contain. Operation is also very familiar if you have used a microwave any time recently. The only thing that caught me a little off guard is the two-step doorhandle. There's a little trigger-like button near the top of the handle that you need to squeeze to actually unlatch the door. Very handy if you have small children that you don't want to access the microwave. Functionally, the microwave works as expected. It is easy to use and cooks my food exactly as expected. The added quick functions are nice to have, but I find myself only regularly using the +30 second option, and occasionally the popcorn function. Other than that, I just manually input the time I want something to cook and don't mess with anything else. But this is how I've treated every microwave I've ever owned. Ultimately, this is a very well-built microwave that doesn't reinvent the wheel, so to speak. It does what a microwave is supposed to do, and it does it well. If you need a basic countertop microwave, you can't go wrong with the Insignia.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Microwave

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Insignia 1.1 Cu. Ft. Countertop Microwave in Black, seems to be well made and durable. Heat various dishes quickly, preprogrammed settings let you easily defrost frozen meals and prepare popcorn, pizza and hot beverages, and the 1000W of power enable fast reheating of cooked food. This black Insignia countertop microwave has electronic controls and an LED display for simple operation. Features: 1000W for standard microwave cooking Cook frozen meals in a snap, or heat coffee, soup and leftovers in no time. Compact 1.1 cu. ft. interior provides enough room for snacks Reheat a small portion of leftovers or cook a treat, such as popcorn. Convenient cooking controls make heating up food fast and simple. Turntable keeps food rotating By turning food items as they are prepared, the turntable ensures even, thorough cooking. Defrost settings offer versatility Quickly thaw frozen items, choosing from weight and time defrost. Black casing provides durability and style The exterior offers an attractive complement to your existing kitchen décor. A variety of cooking programs to fit your needs Beverage, popcorn, pizza, potato, weight defrost, frozen vegetables, time defrost, dinner and 6 one-touch cooking menus. Finally, a classic black finish looks elegant in any kitchen. Enjoy delicious meals while conserving kitchen space with this compact Insignia microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 4 out of 5 stars

    More powerful vs. the old one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is rather convenient to use and more powerful than our old one. It is also easy to operate except for a different way to open it: by pressing a small "button" inside the handle, so one should never forget it while opening the door.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Insignia Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, perfect size for what I needed. Runs very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is a great, powerful, medium-sized microwave.I have seen other reviews that mentioned the door handle but I see the handle as a plus

    I would recommend this to a friend