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Customer Ratings & Reviews

Model:
NS-MW11BK0
SKU:
6359532
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Customer reviews

Rating 4.5 out of 5 stars with 2731 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,731 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Just not a good "Microwave"!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds like a truck! I wouldn't buy it again. You have to cook when people are not troubled by loud rumbling.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi miniblu,

      Thanks for taking the time and effort to leave a review our Insignia™ - 1.1 Cu. Ft. Microwave - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what to say. This microwave is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very sleek design. So far, no problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but the door button is hard to push in and the number pad is already separating from the screen after only 2 months of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is 1000watt and a generally good microwave.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1st lemon in almost 40 years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm originally from the Twin Cities, have been a BB customer from the start. Bought all microwave ovens from BB for almost 40 years. This is the 1st lemon. Very disappointing. My mobility disabilities caused me to wait until just this week of June 15 to finally get the box opened & set up for me. This "1000 watt" oven takes 4-6 times longer to cook anything, than a little 700 watt snack microwave oven. I always buy a warranty, but I fit all 4 high-risk CV-19 categories 7 remain quarantined at home, so an exchange isn't possible @ this time. Due to disabilities I'm stuck with just the multiple, infrequent series of buses to get to the nearest BB. That doesn't factor electric wheelchair control, I can't lift the oven myself, & also commanding a service dog, besides purse, rescue items. So, what am I to do?

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      Thank you for taking the time to share this review with us. I certainly apologize about this situation and I would like for us to provide you with the correct options for your Microwave since it should heat properly. Please reach us at https://www.insigniaproducts.com/contact-us where we will properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price good deal good online service easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia always has high quality products for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE and easy to use i recommend this to anyone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for counter top use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the black finish and easy to use control panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. would recommend this product!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy for the money. No issues right put of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but the display is blurry from a distance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave for the price! Color is good too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the price, good quality and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected, hope it lasts for a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Compact Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, a little smaller than I expected but that is all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for us

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for us .Happy that I purchased this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia Microwave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave about two years ago and I am already looking to replace it. Within the first year the plastic over the numbers bubbled up and made it look rough aesthetically, almost as I had had it for years. Within this past year the number options to set the time do not work. I can only use the 30 second increment button to heat anything up. It's very frustrating.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CatherineS,
      Thank you for taking the time to leave a review of our Insignia™ - 1.1 Cu. Ft. Microwave. I understand your frustrations about the experience you have with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Please don't expect much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if other associates are writing these high reviews but DO NOT BUY THIS MICROWAVE. I purchased it thinking I was getting a good deal and not only is it cheaper today ( 59.99 when I purchased on 11/28 but they cant price match today 12/1 because I bought it during their cyber sale) but the microwave DOES NOT WARM FOOD. So literally it does not work. I was fine with waiting a few days again because I thought I was getting a good deal but this hassle is not worth it and make matters worse I'm pregnant and emotional so imagine not being able to heat your families food. Sorry but seriously DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about your microwave. We are concern about the issues you are having with your microwave, please contact us to address this issue. Feel free to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia