Customer Ratings & Reviews
- Model:
- NS-MW11BK0
- SKU:
- 6359532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.
This summary was generated by AI based on customer reviews.
Micro
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this but it didn’t last long at all. Sent it overseas & it went bad
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Smoky,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
A dud right out of the box!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was a dud the minute I took it out of the box. I put my food in for 2 min and it was cold when I took it out. I tried for another 2 min— still ice cold. And just to experiment, I tried another 2 min—the microwave just didn’t get warm at all. Beware!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 1.1 Cu. Ft. Microwave. I understand it didn't warm up your food and that can be disappointing. But, we would be happy to troubleshoot it and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for almost a year then food started to spark and catch fire.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I'm very sorry to read about the bad experience with your microwave. Please, contact us so we can offer you the best help.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Dissatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Also got scammed with this item,found it on Amazon for a cheaper price. BUY FROM AMAZON INSTEAD OF BEST BUY!!!!
No, I would not recommend this to a friendNot for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave but there’s a flaw in it smells like it was burning returned it and got a replacement and the same thing happened so I went with a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ 1.1 Cu. Ft. Microwave. We're sorry to hear that you experienced issues with burning smells and had to return the product twice. It's important to us that our customers have a positive experience with our appliances, and your comments will help us address any potential quality concerns. We appreciate you taking the time to share your experience, and we hope you find a microwave that meets your expectations. If there's anything else we can assist you with, please let us know! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532
Temporary Replacement Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as temporary microwave but after using for a few weeks it didn’t warm up out food as well so I returned it
No, I would not recommend this to a friendUnderpowered, low overhead
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave went out. Knee jerk purchase... will need to get a taller inside and a stronger power to replace it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 1.1 Cu. Ft. Microwave. I understand the unit went out and that can be frustrating. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Poor Quality. Do Not Buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After minimal use, the cook button covering tore. It's the main button that is used when cooking. This happened after 1 month. This is garbage!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thank you for your review. There is a protective film on the key pad, you can remove it and find button is still good.
not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the item came damaged and when i tried to return/exchange i was told no because it was past the time. now only 8 months later (only 6 months of use) it has died on me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 1.1 Cu. Ft. Microwave! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave and after a few months started making some noises not heating the food properly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this issue to our attention. We apologize for the inconvenience caused by the performance issues with your microwave. This is certainly not the experience we want our customers to have. Please contact our customer service team so we can assist you with troubleshooting or arrange for a repair or replacement under warranty if applicable. Your satisfaction is important to us, and we are committed to resolving this matter promptly for you. Thank you for your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532
melted. 2 mo old
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was boiling water in a microwavable dish for 4 min. It surged and melted inside. owned for 2 months. Complete waste of money. Buyer beware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 1.1 Cu. Ft. Microwave! We . We would love to check this situation further with you! understand that your having issues with the unit. Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Poor quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest - door closing knob isn't working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 1.1 Cu. Ft. Microwave! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Garbage
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy! This microwave didn't even last a year. It would randomly turn on by itself and now doesn't cook or turn off.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 1.1 Cu. Ft. Microwave! We know how frustrating is that your unit randomly turns on by itself and now doesn't cook or turn off. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Find another one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good until it wasn't. We've had it about 3 months and it worked great. It then started smoking while using it and of course it happens after it is no longer returnable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dannette,
Thank you for taking the time to review our Insignia™ - 1.1 Cu. Ft. Microwave - Black. I understand you found it uncomfortable to use since its only been 3 months of use but it started to smoke while using and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Worst Insignia Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not heat quickly. Very stiff opening switch.
No, I would not recommend this to a friendQuit working after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 2 months. Shorts out the breaker any time we try to use it. Have used multiple outlets/breakers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmandaJ. Thank you for writing a review about our Insignia Microwave. I apologize that this microwave just working 2 months, shorts out the breaker any time you use it. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Food still cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I takes a long time for your food to get hot......
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tanisha,
Hearing your feedback about this product is really helpful so we will know what improvement needs for this microwave for the convenience of our valued customers like you. You may contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
didnt last 6 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt last 6 months. when you start it to cook the beeper beeps all the time now the whole time it cooks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Audio131,
Thank you for taking the time to review our Insignia™ - 1.1 Cu. Ft. Microwave - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
WASTE OF MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money and time. end of 1st week, tray stopped spinning, now 1 day past returnable date and it blows fuses on every outlet we use. what a pile of junk!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Microwave ! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using the microwave, it makes a loud noise, and it vibrates. I would have returned the microwave, but I misplace the receipt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Date!
Thank you for taking your time to write a review about our Microwave! We know how annoying is when a product make a loud noise. We would love to assist you further in this situation, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us