Customer Ratings & Reviews
- Model:
- NS-MW11BK0
- SKU:
- 6359532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.
This summary was generated by AI based on customer reviews.
Mrs.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last 3 months and can't be returned stopped spinning and heating up
No, I would not recommend this to a friendDoesn't last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's only been a month and it no longer heats up the food
No, I would not recommend this to a friendWould not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 years , randomly turned on by itself and woke up to it running in the morning, now dead
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KarenB,
Thank you for taking the time to review our Insignia™ - 1.1 Cu. Ft. Microwave - Black. I understand you found it uncomfortable to use since it will randomly on by itself and now its no longer working and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Do not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy!!! I have had for 1 year and 7 months and it has died!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us! We appreciate your input and understand how important it is to have reliable appliances. Your feedback is essential as we strive to enhance our products for our customers. Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532
Pass on this one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave doesn't warm like I thought it would. It takes way to long to heat food. I don't think it will hold up for years.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 1.1 Cu. Ft. Microwave! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Meh microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay but not the best microwave out there. Irs pretty loud when heating things up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MidwestGirlie,
We truly appreciate your feedback. It is important for us to continue improve the quality of this product. If there is anything that we can assist you with, please visit https://www.insigniaproducts.com/ for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Lasted a little over a month.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was ok while it lasted. Had it a little over 30 days and it completely went out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this product. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Bare Minimum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only good for warming up your food. No more nothing less. I feel like I’m in a college dorm on a budget.
No, I would not recommend this to a friendInsignia quality is slipping, I think
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly one time. Then died. Worked fine for the 3 minutes it worked. Replaced with Panasonic brand
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance, Price
Insignia microwave; great value and quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia 1.1 cubic foot microwave is an excellent performer and a terrific value for the money. It is quieter than the GE microwave it replaced, and is extremely easy to use thanks to the well designed controls. I'm very pleased with my Insignia microwave and at this price point nothing else comes even close to it in quality and performance.
I would recommend this to a friend Garbage appliance, wont last long.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year. Our last 2 microwaves lasted many, many years. Very disappointed in this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for writing a review with our Insignia™ - 1.1 Cu. Ft. Microwave - Black. I understand that that the unit did not last for at least a year. We would like to further assist you, please contact our customer service team.
Gem
Insignia Products
Would not heat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was removed from its box, plugged in, and failed to heat anything. After multiple attempts, it was decided that the unit will be returned to BB.
No, I would not recommend this to a friendOverheats and turns off after 3 mins
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the return date passed this microwave keeps overheating after heating for a few mins. It takes a long time for it to turn back on and it’s quite annoying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Andy,
Thank you for reviewing our microwave. I can imagine how disappointed you may have been with the unit overheating so I will like to suggest to get in touch with us at the link below so we can help you get this solved.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is working just fine. The customer service is terrible.
I would recommend this to a friendNot worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turn table broke after 2 months of using i can't belive they break that fast
No, I would not recommend this to a friendInsignia 1.0 countertop microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upset broke down not even two years old will never buy this brand again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Maram. Thank you for taking the time to leave a review on Insignia™ - 1.1 Cu. Ft. Microwave - Black. We deeply apologize knowing that your unit broke down already. KIndly reach out to a local technician for product repair.
Mary I Insignia Products Customer Support
not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had for a year, buttons stopped working. waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.1 Cu. Ft. Microwave. We appreciate your feedback and are sorry to hear about the issue with the buttons. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-1-cu-ft-microwave-black/6359532.p?skuId=6359532
Cheap Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst microwave ever made for broke people.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 1.1 Cu. Ft. Microwave, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
bunk microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 1 year and 3 weeks. Just past the manufacture warranty and I hardly ever used it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi !
Thank you so much for writing a review for our 1.1 Cu. Ft. Microwave, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however if you require further assistance please contact our support team, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
2 yr tops
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 2 yrs it broke stays running and wont turn off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Karrie,
Thank you for writing a review for our Insignia™ - 1.1 Cu. Ft. Microwave - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the microwave broke, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support