Customer Ratings & Reviews
- Model:
- NS-MW11BK0
- SKU:
- 6359532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the 1.1 Cu. Ft. Microwave's size, price, ease of use, and heating speed. Many appreciate its performance and some highlight the additional features and attractive appearance. However, some customers noted that the microwave can be loud, and others experienced difficulty with the door. Overall, the positive feedback outweighs the negative regarding this compact microwave.
This summary was generated by AI based on customer reviews.
Do Not Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 4/19/20. Today, 5/22/23 the microwave started turning on and off by itself continually until I unplugged it. Plugged it back up and now it is staying on constantly and will not turn off so it is useless. Do not recommend- a microwave should last longer than 3 years for the price.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kristen!
Thank you for taking the time to review our Insignia - 1.1 Cu. Ft. Microwave - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Cons mentioned:Noise level
Noise microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It makes too much noise when its on second of all the door don't close tightly it too loud
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 1.1 Cu. Ft. Microwave - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Didn't last long (and turned on/cooked by itself)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave lasted less than two years. Considering we paid $100 for it...we're extremely annoyed. Insignia products are usually pretty good but not this time. Also want to mention it died in a spectacular way: turned itself on and cooked BY ITSELF! That is apparently a somewhat common issue for all microwaves (but not so soon). The rep at the warranty center suggested it could be reset by unplugging it. Maybe so, but keeping a microwave that already turned on by itself once is obviously a bad idea.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Shawn,
Thank you for taking the time to review our 1.1 Cu. Ft. Microwave. I understand it turns itself on and that can be concerning. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Complete junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered this microwave to replace our old one. When we got it we tried it out. First run was ok. Second time it started overheating and shutting off. Tried again and the same thing. Will be returning this item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jgeezy,
We regret that you have received a product that started overheating and shutting off. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Better ones available for same price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The light for time and clock is very bright blue, you can't see it from 3 feet away.
No, I would not recommend this to a friendStopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable. Stopped working randomly not even a month after I bought it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BassamS,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Products,
Renee
Frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats within 5-6 minutes, turns off, and must be reset
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelZ,
Hearing your feedback about the said product is helpful for us so we can still improve its quality. Please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Keypad is horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 stars, because everything is fine except for the keypad. The keypad is the very worst!! When it is in the clock mode to set the clock, the keypad doesn't work to even set the time!!! To heat something, I have to tap the number many times!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Patty,
Thank you for taking the time to review our 1.1 Cu. Ft. Microwave - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Louise
www.insigniaproducts.com/support
Insignia 1.1 Cu. Ft. Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NS-MW11BS9/NS-MW11BS9-C Safety hazard - Terrible product - starts on it's own/electrical problems. When plugged in, it continually runs - the control buttons do not work. This is after 3 years of moderate use Pressure required to push the door shut moves the whole unit back.
No, I would not recommend this to a friendN/A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You provide worth delivery I ever know. Microwave was left outside building. This is my last purchase from Best Buy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi InessaA, Thank you for taking the time to leave a review of our Insignia™ - 1.1 Cu. Ft. Microwave - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285