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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1370 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the USB to serial functionality, compatibility with various operating systems and devices, and the ease of use of this adapter cable. Many appreciate its quality and durable construction. However, some customers point out that the cable length is short, and that the lack of included drivers may pose a challenge for some users. Overall, the positive feedback on functionality and ease of use outweighs the concerns about cable length and driver support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,370 reviews
  • Rated 4 out of 5 stars

    Recommend this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installation was simple. Does exactly what I needed!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used to connect a barcode scanner to my computer that is 8+ years old. Without any problems it connected and recognized the scanner. I'm happy with the product, especially the part that saved me $100 from buying a new scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to order and fast delivery

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get, fast delivery. Unfortunately I ordered the wrong cable. But was easy to return and get the right one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I deal with older PC’s and electronics. I needed a USB to 9 pin serial adapter. Could not believe Best Buy still carried these. I bought all 4 they had left. Got me out of a jam.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Tech-savvy treasure hunting at its finest! Thanks for the awesome story, MichaelS—we’re so glad we had what you needed right when it counted. |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cable for what I needed. Made connecting to serial port easy. well worth the money to be able to connect to older equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect cable and works with Windows 10.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to configure an old Serial device that I could not interface with any other way I tried. Even previous versions of this same type of device would not work with Windows 10, but this cable worked exactly as advertised with no fuss.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB to serial adapter saved my trip to a test house when the one I took broke, It installed easily and worked as a drop in replacement for a piece of software design using the previous converter. This is now the go to adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Emergency cable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I had to buy it for emergency and Bestbuy to the rescue.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your positive experience with the Insignia™ 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable. We're glad to hear that it worked great for your emergency situation and that Best Buy was able to come to the rescue.

      If you ever have any questions or need further assistance with your adapter cable, please don't hesitate to reach out. We're here to help ensure you continue to have a reliable and positive experience with our products.

      Thank you for choosing Insignia™! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-1-3-usb-to-rs-232-db9-pda-serial-adapter-cable-with-prolific-chipset-black/5883029.p?skuId=5883029 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    USB to serial afapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to use my cisco console cable and connect to a cisco voice gateway with ease

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb

    Rated 5 out of 5 stars

    Did its job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cables like these are the only way to get 20+ year old technology to work with new computers. Didnt need to install any drivers to get it working with OSX Mojave!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great for easy reliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product made it extremely easy to connect my device to the computer for a software upgrade. Very useful and well made for longevity. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Perfect adaptation for the application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, there is an ocean of equipment in the retro world that requires conversion equipment such as this in order to operate. Having the availability and reliability of such a simple device in hand when needed, is like scoring a golden key to access the forgotten realm of connectivity. I applaud the foresight of those who recognize the critical application of merging simple but effective applications to present technology. It beats the heck out of soldering and jumpers. This device worked well for the application. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    serial to usb cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should and is reasonably priced too

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Cable length

    Rated 4 out of 5 stars

    Did Just the Trick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was longer, but it was sufficient enough for what I needed. Good quality cord at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Usb

    Rated 5 out of 5 stars

    Serves its purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia USB to Serial adapter was just what we needed and Best Buy had several in stock. It worked great and seems to be of good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and as described. Had to replace an older model that we had for years. Glad to get an updated item that did not need a disc to load up before using.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Robot interface

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB to serial cable worked great! No setup and windows recognized it immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb

    Rated 4 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to connect to a router that used Ethernet. Computer did not have a 9 pin port, so bought this to convert USB to 9 pin. Worked great. Do not need it often, but if you do this is it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Driver support

    Rated 5 out of 5 stars

    Good serial adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter works perfectly. Initially had issues setting up on Windows 7 with proper drivers. Did finally find the correct drivers on Insignia's support site.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    RS233-usb adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to connect scientific equipment to computer via virtual com port. Adapter based on pl2303 ic that makes it compatible with windows an linux machines. Personally I used it on both systems. Good price-quallity ratio.

    I would recommend this to a friend
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