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Customer Ratings & Reviews

$19.99

Customer reviews

Rating 4.6 out of 5 stars with 1397 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and compatibility of the "1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable, with Prolific Chipset". Users appreciate its USB functionality and ease of use. The price is also considered a bargain, and driver installation is straightforward. However, some customers have noted that the cable length is quite short.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,397 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    USB to Serial DB9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. It is clean and well made. I'd buy it again.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer, it's wonderful to know that your USB-to-Serial adapter cable is clean, well made, and working exactly as expected. We strive to build durable, reliable connection cables that you can always count on for your technical tasks. We’re glad it’s been a great addition to your workspace.
      Safuvan | Insignia BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. This is a good quality cable and was kept in stock at my local Best Buy. My girlfriend needed it urgently to replace the old one for her Stenograph machine, and we are very happy with the results. Keep in mind that the length is quite short, so make sure to get the appropriate length for your needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Old school

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Need a way to connect laptop to bell system to program it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good inexpensive RS-232 cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this cable on a Macbook Pro, was a little difficult figuring out the drivers but once I got that firgured out the cable worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to connect some legacy equipment to a newer PC. I was shocked that BB had these in stock in a local store when everyone else that sells them wants to ship it. Worked flawlessly. No installation of external drivers needed, Windows 10 did it all. Perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Exactly what's on the label

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a serial to USB converter cable. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ACS 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Works as advertised. Will pur hase again if needed.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 5 out of 5 stars

    Insignia 1.3' USB to RS-232 adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I needed to use it to access a kernel crash dump; when hooking up a KVM switch to a running system, the newly connected USB ports are not recognized on a VMware ESX server, so the server has to be rebooted to establish connection. You can't login to the server and issue a command to rescan the ports because it is hung in a kernel crash dump. The cable was too short to be able to be used for this application; I could have bought or found an extender cable, but my manager didn't want me touching the systems because they were being used for long running tests, so I returned the adapter. I didn't get a chance to see if it would have had a live connection to the crash dump.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Helpful for older equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to connect an older piece of equipment to a slightly older Dell laptop when the computer I was using died. I was told I most likely would not be able to use my older equipment, so this was a life-saver. It worked perfectly and was very quick to self-install drivers.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, RimaU, for sharing your experience with the Insignia™ 1.3' USB-to-RS-232 (DB9) PDA/Serial Adapter Cable! We're thrilled to hear that it served as a lifesaver for connecting your older equipment to your Dell laptop and that the self-installing drivers worked perfectly. Your feedback is greatly appreciated. If you have any further comments or questions, please feel free to reach out! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    get this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what i needed. worked perfectly for what i needed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RS232 converter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Driver automatically downloaded which is the most important thing to me. Worked perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Usb

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used to connect a barcode scanner to my computer that is 8+ years old. Without any problems it connected and recognized the scanner. I'm happy with the product, especially the part that saved me $100 from buying a new scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for interfacing with serial

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This connecter worked just as it should. Perfect for data transfer

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Dear Insignia Customer, thank you for sharing your feedback. We’re glad to hear the Insignia™ – 1.3' USB‑to‑RS‑232 (DB9) PDA/Serial Adapter Cable – Black performed exactly as expected and provided a smooth, reliable data‑transfer experience. It’s great to know it worked perfectly for your serial interfacing needs. Your feedback helps us continue improving our products and overall customer experience. If you ever need assistance, please reach out to us at 877‑467‑4289 or insignia@bestbuy.com. Shashank | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well when you have to have serial connection on modern computers.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Seamless operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised for both Linux and Windows, no special driver needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Do the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more, not less. Just about. I get it to configure a phone equipment and work as is supposed to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Usb serial device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised No defects found no software to install

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Saved the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB to serial adapter saved my trip to a test house when the one I took broke, It installed easily and worked as a drop in replacement for a piece of software design using the previous converter. This is now the go to adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Usb

    Rated 5 out of 5 stars

    Works like it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT and need to connect to the serial port of the devices, as well as connect to my Davis weather station from my Macbook. I was able to download the Windows and Mac drivers and this worked as it was supposed to...no headaches.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 4 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these, because I needed to link some old tech to some new tech. I was surprised my local store had these in stock, but I'm glad they did. They performed exactly as expected.

    I would recommend this to a friend