Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- SKU:
- 6145100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door, Packaging
Mini Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door is hard to shut. It was delivered in a broken box. I couldn’t return it because of the situation.
No, I would not recommend this to a friend Basic fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic fridge easy to set cooling range will hold 2 six packs.rack on door is a little shakey when you open the door the items move. And raddle it hand to open on a carpet floor
I would recommend this to a friendWouldn’t buy. Life span no good.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep things in fridge cool. It’s been a year since we bought for my son. At first it worked fine but after a couple of months it wasn’t cooling.
No, I would not recommend this to a friend- Cons mentioned:Condition
Dented
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed item and it is damaged. We picked up from the store and that is how it was sold to us
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Katm,
We're sorry for your experience in buying the product. Please know that your feedback is important to help us improve the quality of our product and our service as well.
Insignia Support
Lea
https://www.insigniaproducts.com/
Very poor quality.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Insignia mini fridge at the end of November to prepare for our nursery, but when I finally plugged it in a month and a half later I was surprised. it was extremely loud, didn’t cool at all, and made a leaking sound when the door was open. Very disappointed in the quality. Now I have to go through the hassle of a return or warranty claim, because it’s “outside return window”. And trying to warranty has not gone well so far. Would not recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've encountered with your mini fridge. We understand how frustrating this must be, especially when preparing for your nursery. Your feedback is important, and we're committed to improving our products and services. We apologize for the inconvenience and are here to assist you with your return or warranty claim.
- Carl | Insignia Products
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid, it's nothing out of this world, it gets the job done. But it's just a bit too small, can't fit some bottle sizes in there.
I would recommend this to a friendOverall works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shipping was good and it works properly but it came with a dent in the door so that was kind of disappointing bc I was giving it as a gift to my dad.
I would recommend this to a friendVery cheap quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cool well if very full. I would have picked a larger, more expensive one if I knew it would be worse than my rental dorm refrigerator 40 years ago.
No, I would not recommend this to a friendThis thing is tiny.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than you think. Makes a popping noise on occasion. Freezer-less so that's nice, no more defrosting needed.
I would recommend this to a friendStrange popping sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second day, and every eight minutes, this machine makes a sound as though a small champagne bottle is being opened. Other than that, it’s ok.
No, I would not recommend this to a friend- Cons mentioned:Condition
Had a dent in it when I bought it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but I had a dent in it when it was shipped.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marvella,
Thanks for taking the time and effort to leave a review with our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
- Cons mentioned:Condition
Extremely disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived broken. Support wouldn’t offer an exchange or refund 2 days outside my return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with the Insignia™ - 1.7 Cu. Ft. Mini Fridge. It's disappointing to know that the product arrived broken and that our support team couldn't assist you due to the return window policy. We take full responsibility for this oversight and understand how frustrating it must be.
To make things right, please contact our customer service team directly. Our team is ready to provide alternative solutions, whether it's an exchange or a refund, to ensure your satisfaction.
We value your feedback and are committed to improving our service. Thank you for bringing this to our attention, and we hope to restore your faith in our brand. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Total disaster of customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge never worked, spewed oil all over my counter. Item is defective and this was the absolute worst customer service experience imaginable. I plugged the fridge in for the first time thirty days after I bought it. Best Buy refused to take it back, made me drive 45 mins to the store to have it sent out for repair which will take four weeks. This is the very last thing item I will ever purchase at Best Buy. Good riddance.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Morgan, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for.
Best regards,
Yanne
Lots of noises!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if my fridge is bad or if it’s just unbelievably noisy! My friend has the same one she got last summer and not a peep comes out of it!! Might be going back to the store but it’s difficult for me to repack and return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I am definitely sorry to read about this. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for your Mini Fridge. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly review your case.
Alexander G. - Insignia Support
Cheap!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mini refrigerator truly sucks. Three months after I owned it, it barely cools on the highest setting. Super sad and disappointed I wasted my money! DO NOT BUY!
No, I would not recommend this to a friend- Cons mentioned:Condition
Very disappointed in the condition of this product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item purchase open box in the label describes excellent condition but have big damaged in corner area but the refrigerator works me very disappointed to go back and returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, I apologize for any dissatisfaction you may have experienced, and I understand how inconvenient this must be for you. We assure you that it will be addressed properly. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Sadly it stopped working right away.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been buying products at Best Buy for many years. I never had any problem with any product bought at Best Buy. This is the first time, It did not work from the begining, however since I had to go out of town, I was not able to return it on time. I was happy to buy it, however, highly dispointed because it broke down. I wish I could have my money back :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for being a loyal Best Buy customer over the years. We're truly sorry to hear about your recent experience with the product not working from the beginning and understand your disappointment. We appreciate your feedback and would like to help resolve this issue. Please reach out to our customer service team, and we'll do our best to assist you with your return or find a suitable solution. Your satisfaction is important to us.
Keith | Insignia Support
- Cons mentioned:Condition
Mehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the the job. It’s very loud. Had a huge dent on the corner.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ijustcame1,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good, run loudly and the door is not shut tightly, not sure if the utem i git was just defected
No, I would not recommend this to a friend- Cons mentioned:Condition
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible!!!!! Inventory in the online sight said they had 1 new and 1 open box. I bought the new one, and when I opened it at home it said open box on the inside. The fridge also had a huge scratch on all sides of it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MikeT,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support