Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- SKU:
- 6145100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
Ok, for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door space will only larger 16 oz containers. Small container fall out.
I would recommend this to a friendMini fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok fridge with no freezer section. Gets pretty cold.
I would recommend this to a friendInconsistent temperature
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature is greatly effected by how much food is inside.
No, I would not recommend this to a friendVery small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The inside of this fridge is very small. Thus paint scratches very easily.
No, I would not recommend this to a friendRefrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy has a banging noise that nobody knows why
I would recommend this to a friendAnnoying sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t know why the fridge keep making popping noise every like 15 minutes and it’s really annoying since it’s in my bedroom. I’ll go to exchange it and see if this was faulty fridge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 1.7 Cu. Ft. Mini Fridge, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Refrigerator Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes time to cool and stays cool for 15 mins them has to re-cool
No, I would not recommend this to a friend- Cons mentioned:Condition
Damaged in box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came damaged in box and stores don’t have in stock to replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JessicaP,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. I understand how exciting a new purchase can be and how upsetting it is that it came damaged in box and stores don’t have in stock to replace it, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Feedback
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge legs are not leveled and one of the legs will not go up or down to properly level. The first one I ordered came dented. The second one gone but does not level. I had to put it at highest setting to cool items in fridge
No, I would not recommend this to a friendmini fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered two mini fridges for my sons for xmas. One worked and one didn't. Super aggravated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisD,
Thank you for writing a review about our 1.7 Cu. Ft. Mini Fridge - Black. We know how frustrating it is that one of the 2 mini fridge you purchased did not work. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good for dorms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should cool better and the price should be lower .
I would recommend this to a friendWhy me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frustrating I needed a mini fridge badly and after just 10 days the fridge has stopped working completely I’ve tried looking up how to fix it but I still have no idea why it’s leaking I have barely used it yet so there’s no way it can be something we have done. definitely overpriced for something this crappy I’m going to attempt to return it but It’s hard for me to get back to the store so fantastic soaked my floor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.7 Cu. Ft. Mini Fridge, James. We're very sorry to hear that the fridge stopped working after just 10 days and that it's been leaking. We understand how frustrating and inconvenient this must be, especially when you needed it urgently. Your feedback is important and will help us improve our products. We apologize for the trouble and inconvenience this has caused. If there's anything we can do to assist you further, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
WARNING....DON'T BUY THIS FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this mini fridge for 6 weeks and suddenly it's not cooling like it did a month ago!! I wouldn't buy this again if it was only a $1 !!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ 1.7 Cu. Ft. Mini Fridge. We are truly sorry to hear that you are experiencing cooling issues after such a short period of use. This is not the level of performance we strive to deliver, and we understand how frustrating this can be.
Your satisfaction is important to us, and we take quality concerns very seriously. We would appreciate the opportunity to assist you in resolving this issue. Please reach out to our customer support team, and we will do our best to help you troubleshoot the problem or discuss warranty options.
Thank you again for your feedback, as it helps us to improve our products and services. We hope to regain your trust in the Insignia brand.
hello
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed extra space as my refrigerator is small and I have no room for a larger fridge. This unit is VERY small inside. I use it just for condiments and it holds very few of those! It is rather noisy as it turns on often. Wish that it was a bit larger inside.
No, I would not recommend this to a friendOk for the price but should last longer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fridge but we had to get a replacement the last one died right before the warranty expired.
No, I would not recommend this to a friendPoor cooling performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge spoiled several gallons of milk. I bought a refrigerator temp monitor and found the temp even on level 7 was just 44-49 degreees. Am trying to return now. Bestbuy estimates turnaround repair time to be 3-4 weeks! Terrible experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you’ve experienced with your refrigerator and the spoiled milk. Ensuring our customers receive reliable products and timely support is our priority, and it’s disappointing to hear that this experience has been less than satisfactory. We understand the importance of a quick resolution, and we’ll work with you to assist with the return process and explore alternative solutions. Thank you for sharing your feedback, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Small but not as reliable as I hoped
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1.5 years and then died. Was reliable until it wasn’t, used for a personal office.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Insignia mini fridge, NS-CF17BK9, in Sept 2019. It stopped working April 2020. Called Best Buy, who referred me to Insignia, who referred me back to Best Buy Geek Squad. Geek Squad said bring it to the store, but stores are closed due to the corona virus. Then promised to call me back with instructions/decision - never did. Took a half a day on the phone, felt like I wasted my time. Refrigerator had one yr warranty, which all said they'd honor. Seems they make it so inconvenient, that after a while you give up and reason heck it only cost $79.99, I'll just buy another, only not from Best Buy or Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We apologize for this situation. As you can see with many stores and businesses, we did not expected a quarantine and all the strict measurements that are being imposed on us, however, please know that we are figuring our how to best assist our customers in your situation to ensure the safety of our customers and employees. I would like to suggest that you get back to us to check the status of your case.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped Working After 3 Months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator to use at work in September. It stopped working around January. At first it would need to be reset and would then work for periods of time. Not long after it just stopped working altogether. I’m extremely disappointed in this purchase. For over 100 dollars this fridge should have lasted much longer that 3 months. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our1.7 Cu. Ft. Mini Fridge - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Big Disappointment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several of the 1 star reviews explain how the fridge died in a short period of time. Mines clunked out in about 15 months, huge disappointment. Definitely wouldn’t buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CoreyL,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. I understand you found it uncomfortable to use since it died in a short period of time and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com