Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- SKU:
- 6145100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
Sending it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this refrigerator, sometimes it’s cold and sometimes it’s not, I hate having to use ice and see it melt before my eyes, maybe I just got a lemon but I’m gonna spend a little more and go with a Frigidaire.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not cold
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few months. It is not cold at all. I set 7, making the Arrow pointing to 7 and the fridge is not cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback and I’m sorry to hear about the issue you’re experiencing with your mini fridge. We understand how important it is for your fridge to maintain the right temperature. Here are a few troubleshooting steps you can try: Check the Power Supply: Ensure the fridge is properly plugged in and the outlet is functioning. Ventilation: Make sure there’s enough space around the fridge for proper ventilation. Temperature Dial: Sometimes the dial might not be accurately aligned. Try adjusting it slightly to see if it makes a difference. Contents: Overloading the fridge can affect its cooling efficiency. Try reducing the contents to see if it helps. If these steps don’t resolve the issue, please contact our Insignia customer support team (877-467-4289) for further assistance. We are committed to ensuring your satisfaction and will be happy to help you find a solution. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Don’t recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right around one year. Unfortunately, the warranty had just expired.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about your experience with the Insignia™ Mini Fridge. It's disappointing to learn that it stopped working just after the warranty expired, and we understand how frustrating this must be.
We take full responsibility for this issue and want to help. Please reach out to our customer service team so we can discuss possible solutions, such as troubleshooting steps or repair options. Your satisfaction is important to us, and we're committed to resolving this for you.
Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our products and services. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be because I purchased a used one but it was leaking and the shelves are not made to hold even a small gallon of milk. This would be more appropriate for cans.
No, I would not recommend this to a friendDied after a month. Stay away!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars for insignia and best buy. Mini refrigerator died after one month and best buy won't honor an exchange. Told to contact manufacturer. won't be buying anything from either again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.7 Cu. Ft. Mini Fridge. We appreciate your input and understand how important it is for our products to meet your expectations. Your feedback is invaluable in helping us enhance our offerings and customer service. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had it for only a little over a year and it died already! and for the past couple of months it wasn’t really getting cold. waste of money!
No, I would not recommend this to a friendDon't waste your money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mini fridge for my son's room. He just keeps a few waters or soft drinks in there. Unfortunately it doesn't get very cold, feels like a cool room temperature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yvonne,
Thank you for reviewing our Mini Fridge. I am sorry to read that it has not cooled properly. I know how necessary a working unit is so I will like to suggest to contact us at the link below so we can review your situation a bit further and provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
1 month no refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered dec 5 shipping delayed dec 6 no communication can’t reach customer service. Was charged immediately
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear about the issues you're experiencing with your order. We understand how frustrating it can be to wait for a product, especially when it's essential like a refrigerator.
Please reach out to your vendor's customer service directly for assistance with your order status and to address the delay. You can contact them through their customer service phone number or online chat for more immediate support. They should be able to provide you with an update on your shipment and help resolve any issues with the charges.
If there's anything else we can assist you with, please let us know. We're here to help!
Would not buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a month then it stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that it stopped working, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
I would not recommend.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this fridge. It makes quite a lot of noise when the compressor turns on, which it does often. We could hear it in the other room 40 feet away. The fridge also burned out after 1.5 years and I lost expensive food for a reef tank.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tanner,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife for Christmas. Plugged it in and it never got cold. Returning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.7 Cu. Ft. Mini Fridge. We're sorry to hear that it didn't work as expected and understand how disappointing this must be, especially since it was a gift.
Please reach out to our customer support team so we can assist you with troubleshooting steps or arrange for a replacement if necessary. Your satisfaction is important to us, and we want to ensure you have a reliable product.
We appreciate your feedback as it helps us improve our products and services for future customers. Thank you for bringing this to our attention, and we hope to resolve this for you soon. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
- Cons mentioned:Freezer
The worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It have no freezer and the beverages don’t get cold and it’s loud.... the worst I wish I can get my money back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Star!
Thank you for writing a review about our Mini Fridge. We understand how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud and leaking did return it. Idk if it was shipping or straight from best buy. Will not buy again
No, I would not recommend this to a friendToo small
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small of a fridge. Wanted to make life easier with a second fridge for the newborn. This was too small to be useful.
No, I would not recommend this to a friendWaste of Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two months, this mini-fridge is already non-functional. The water bottles inside, instead of being cold, it turned to be luke warm. It's no longer working, and I can hear a continuous, audible, water-like boiling/gurgling from the inside while it is plugged in. Unfortunately, I dont have protection coverage when I purchased this, thus this will go straight for disposal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Henry, Thank you for taking the time to leave a review of the mini Fridge. I am sorry to read that are having some issues with the set. Please keep in mind that most of our units have a 1-year warranty from the date of purchase. Please contact us to check all possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Does not cool to a safe temperature for food stora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say that this refrigerator, at the highest setting only cools to 46 degrees when measured by two refrigerator thermometers. Any temperature above 40 degrees is dangerous and promotes the growth of bacteria.
No, I would not recommend this to a friendDied
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died out in only 6 months.....................................
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KennyB,
Thank you for your feedback. We're very sorry to hear that your Insignia™ 1.7 Cu. Ft. Mini Fridge stopped working after only six months. This is certainly not the experience we want for our customers. Please reach out to our customer support team so we can assist you with troubleshooting or provide a solution. Your satisfaction is important to us, and we're here to help. Patricia | Insignia Support
Good fridge but makes weird noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge makes weird noises when turned on, but so far it has been cooling properly. Hopefully it will last for a while.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the mini compact fridge. I am sorry to read that the unit is making unusual noise. Kindly contact us to be able to check further to this.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Very Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t expect much due to the price, but this tiny machine is louder than my huge kitchen 10 yr old refrigerator
No, I would not recommend this to a friendIt is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was economical, but you get what you pay for. It does not cool well. I have multiple mini fridges, but one is my only regret.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for providing us with your review on this refrigerator, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support