Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- SKU:
- 6145100
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
mini fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered two mini fridges for my sons for xmas. One worked and one didn't. Super aggravated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ChrisD,
Thank you for writing a review about our 1.7 Cu. Ft. Mini Fridge - Black. We know how frustrating it is that one of the 2 mini fridge you purchased did not work. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Disappointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a Insignia mini fridge, NS-CF17BK9, in Sept 2019. It stopped working April 2020. Called Best Buy, who referred me to Insignia, who referred me back to Best Buy Geek Squad. Geek Squad said bring it to the store, but stores are closed due to the corona virus. Then promised to call me back with instructions/decision - never did. Took a half a day on the phone, felt like I wasted my time. Refrigerator had one yr warranty, which all said they'd honor. Seems they make it so inconvenient, that after a while you give up and reason heck it only cost $79.99, I'll just buy another, only not from Best Buy or Insignia.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We apologize for this situation. As you can see with many stores and businesses, we did not expected a quarantine and all the strict measurements that are being imposed on us, however, please know that we are figuring our how to best assist our customers in your situation to ensure the safety of our customers and employees. I would like to suggest that you get back to us to check the status of your case.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Sending it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this refrigerator, sometimes it’s cold and sometimes it’s not, I hate having to use ice and see it melt before my eyes, maybe I just got a lemon but I’m gonna spend a little more and go with a Frigidaire.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Sad day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work after setting it up in my daughters dorm.
No, I would not recommend this to a friendStopped Working After 3 Months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator to use at work in September. It stopped working around January. At first it would need to be reset and would then work for periods of time. Not long after it just stopped working altogether. I’m extremely disappointed in this purchase. For over 100 dollars this fridge should have lasted much longer that 3 months. I would not recommend this to anyone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you so much for writing a review for our1.7 Cu. Ft. Mini Fridge - Black, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Leaks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be because I purchased a used one but it was leaking and the shelves are not made to hold even a small gallon of milk. This would be more appropriate for cans.
No, I would not recommend this to a friendBig Disappointment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several of the 1 star reviews explain how the fridge died in a short period of time. Mines clunked out in about 15 months, huge disappointment. Definitely wouldn’t buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CoreyL,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. I understand you found it uncomfortable to use since it died in a short period of time and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Small but not as reliable as I hoped
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 1.5 years and then died. Was reliable until it wasn’t, used for a personal office.
No, I would not recommend this to a friendOk for the price but should last longer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Fridge but we had to get a replacement the last one died right before the warranty expired.
No, I would not recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with several dents. Open box item description was not accurate.
No, I would not recommend this to a friendPoor cooling performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge spoiled several gallons of milk. I bought a refrigerator temp monitor and found the temp even on level 7 was just 44-49 degreees. Am trying to return now. Bestbuy estimates turnaround repair time to be 3-4 weeks! Terrible experience.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the issues you’ve experienced with your refrigerator and the spoiled milk. Ensuring our customers receive reliable products and timely support is our priority, and it’s disappointing to hear that this experience has been less than satisfactory. We understand the importance of a quick resolution, and we’ll work with you to assist with the return process and explore alternative solutions. Thank you for sharing your feedback, and we apologize for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Don't waste your money!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mini fridge for my son's room. He just keeps a few waters or soft drinks in there. Unfortunately it doesn't get very cold, feels like a cool room temperature.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yvonne,
Thank you for reviewing our Mini Fridge. I am sorry to read that it has not cooled properly. I know how necessary a working unit is so I will like to suggest to contact us at the link below so we can review your situation a bit further and provide you with an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
don’t buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had it for only a little over a year and it died already! and for the past couple of months it wasn’t really getting cold. waste of money!
No, I would not recommend this to a friendNot ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get to freezing point and had to be retuned but they are yet to pick up
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're very sorry to hear that the Insignia™ Mini Fridge didn’t reach the freezing point and that you're still waiting for the return pickup. That’s certainly not the experience we want for our customers, and we understand how frustrating this must be.
We recommend reaching out to our customer support team directly with your order details so we can help expedite the return process and ensure everything is resolved as quickly as possible.
We appreciate your patience and the opportunity to make this right. Ivy | Insignia Support
WARNING....DON'T BUY THIS FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this mini fridge for 6 weeks and suddenly it's not cooling like it did a month ago!! I wouldn't buy this again if it was only a $1 !!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding your Insignia™ 1.7 Cu. Ft. Mini Fridge. We are truly sorry to hear that you are experiencing cooling issues after such a short period of use. This is not the level of performance we strive to deliver, and we understand how frustrating this can be.
Your satisfaction is important to us, and we take quality concerns very seriously. We would appreciate the opportunity to assist you in resolving this issue. Please reach out to our customer support team, and we will do our best to help you troubleshoot the problem or discuss warranty options.
Thank you again for your feedback, as it helps us to improve our products and services. We hope to regain your trust in the Insignia brand.
- Cons mentioned:Freezer
The worst
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It have no freezer and the beverages don’t get cold and it’s loud.... the worst I wish I can get my money back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Star!
Thank you for writing a review about our Mini Fridge. We understand how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Would not buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for about a month then it stopped working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that it stopped working, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Waste of Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two months, this mini-fridge is already non-functional. The water bottles inside, instead of being cold, it turned to be luke warm. It's no longer working, and I can hear a continuous, audible, water-like boiling/gurgling from the inside while it is plugged in. Unfortunately, I dont have protection coverage when I purchased this, thus this will go straight for disposal.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Henry, Thank you for taking the time to leave a review of the mini Fridge. I am sorry to read that are having some issues with the set. Please keep in mind that most of our units have a 1-year warranty from the date of purchase. Please contact us to check all possibilities. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not cold
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few months. It is not cold at all. I set 7, making the Arrow pointing to 7 and the fridge is not cold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback and I’m sorry to hear about the issue you’re experiencing with your mini fridge. We understand how important it is for your fridge to maintain the right temperature. Here are a few troubleshooting steps you can try: Check the Power Supply: Ensure the fridge is properly plugged in and the outlet is functioning. Ventilation: Make sure there’s enough space around the fridge for proper ventilation. Temperature Dial: Sometimes the dial might not be accurately aligned. Try adjusting it slightly to see if it makes a difference. Contents: Overloading the fridge can affect its cooling efficiency. Try reducing the contents to see if it helps. If these steps don’t resolve the issue, please contact our Insignia customer support team (877-467-4289) for further assistance. We are committed to ensuring your satisfaction and will be happy to help you find a solution. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Does not cool to a safe temperature for food stora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am sorry to say that this refrigerator, at the highest setting only cools to 46 degrees when measured by two refrigerator thermometers. Any temperature above 40 degrees is dangerous and promotes the growth of bacteria.
No, I would not recommend this to a friend