Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- |
- SKU:
- 6145100
Customer reviews
Rating 4.5 out of 5 stars with 3309 reviews
(3,309 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Insignia mini fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted only 18 months. Started making a ticking noise. I replaced the relay switch and still no good.... Rubbish
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Redharo,
Thank you for taking the time to review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. I understand it charges slowly and that can be frustrating. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Insignia mini fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after just a few hours of operation. Tried unplugging and repowering with no effect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sincerely sorry to hear about the issues you've encountered with our product after just a few hours of operation. It's certainly not the experience we want our customers to have. We understand how frustrating it can be when a product fails to perform as expected despite troubleshooting attempts. Your satisfaction is important to us, and we apologize for any inconvenience this has caused. We'd like to assist you further and explore potential solutions or provide a replacement if necessary. Please contact our customer service team at your earliest convenience, and we'll do our best to resolve the issue promptly. Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit did not work. The compressor ran, but the unit never cooled
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the malfunctioning unit. Ensuring that our products function as expected is important to us, and we regret that your experience did not meet your expectations. Your feedback is valuable, and we will use it to review and improve our quality assurance processes. If you need assistance with returning the unit or finding a replacement, please contact our customer service team for further assistance. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dented first time delivered, second time I hit a refrigerator filter, third time dented and now it’s too late to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Luvblifemike,
Thank you for writing a review about our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Product
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Replacement frig for prior purchase 3 months earli
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in February. Died in May. Exchanged for additional cost.
No, I would not recommend this to a friendRated 2 out of 5 stars
Cheap and poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not cooling, poor quality, not easy to return either
No, I would not recommend this to a friendRated 1 out of 5 stars
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a month ago. Mine is very noisy. It makes a noise every 10 minutes for like 5 minutes. It’s so annoying that I plugged out and am not using it anymore.
No, I would not recommend this to a friendRated 2 out of 5 stars
On low to med temp it freezes things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even turned on to the low or medium setting, things in it tend to freeze.
No, I would not recommend this to a friendRated 2 out of 5 stars
So-so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly keeps food cold. Wish I had spent more for a brandname refrigerator.
No, I would not recommend this to a friendRated 1 out of 5 stars
Damaged Mini Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son got this for Christmas. When he opened the mini fridge it was damaged and dented in on the top of the mini fridge. Very bummed the product came that way. Now I will have to take back to the store and go out of my way. Ordered it again and hoping this time it will come undamaged.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Read and followed all instructions never worked. Returned and bought beverages cooler from insignia worked for 2 days and stopped working. Contacted insignia support they told me I did all the necessary troubleshooting told me to return the item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Over charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money item smaller then what I thought as well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize that the Insignia™ Mini Fridge did not meet your expectations in terms of size and value for money. We appreciate your feedback and will take it into consideration for future product improvements. Thank you for bringing this to our attention. If you have any further concerns, please feel free to reach out to our customer service team. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Broke within 1 week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 1 week of receipt to our vet hospital. I was away during the return period so now we have a broken fridge taking up space in our back hallway that I'm waiting for bulk day to get rid of.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Laur!
Thank you for sharing your experience with our 1.7 Cu. Ft. Mini Fridge! We know how annoying is that your Mini Fridge stopped working. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Mini fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mini fridge for my daughter and it stopped working within a month in a half. Things weren’t staying cold the inside was warm. Things were still warm even after adjusting the temperature.
No, I would not recommend this to a friendRated 1 out of 5 stars
Short life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the barn. Purchased Dec 2021. Stopped working June 2023
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LisaW,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 1.7 Cu. Ft. Mini Fridge. I am sorry to read that the product did not last that long. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
I Supposedly Purchased New
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived “battered and bruised”. The bottom of the box had a large hole. I ordered a new refrigerator, but it didn’t appear to be new. It is also makes a large humming sound.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one week after the warranty ran out. Very disappointed. Customer service was terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottB,
Thank you for taking time to write a review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Broke down
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in March and already broke down in June.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.7 Cu. Ft. Mini Fridge. We appreciate your feedback and understand the importance of having a reliable appliance in your home. Your insights help us strive for continuous improvement, and we value your input in helping others make informed decisions about their purchases. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Horrible quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went bad less than 3 months- If you buy it make sure to buy the warranty- you will need it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoseS,
Thank you very much for taking the time to review our Insignia - 1.7 Cu. Ft. Mini Fridge - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Caput
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken already. Compressor is gurgling and doesn’t cool. Worked for one week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Rage. We appreciate your feedback on the Insignia™ 1.7 Cu. Ft. Mini Fridge. Your insights are valuable and help us understand how we can improve our products. We're sorry to hear about the issue with the compressor. Your input will be taken into consideration for future enhancements. Thank you for helping us serve you better! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100













