Customer Ratings & Reviews
- Model:
- NS-CF17BK9
- |
- SKU:
- 6145100
Customer reviews
Rating 4.5 out of 5 stars with 3320 reviews
(3,320 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the mini fridge's size, cooling capabilities, quiet operation, and overall performance, often finding it to be a good value for the price. The interior space and capacity are also appreciated. However, some customers have noted issues such as the absence of a freezer, occasional damage upon arrival, and difficulty closing the door. A few customers have also mentioned an unpleasant smell.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Insignia mini fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after just a few hours of operation. Tried unplugging and repowering with no effect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sincerely sorry to hear about the issues you've encountered with our product after just a few hours of operation. It's certainly not the experience we want our customers to have. We understand how frustrating it can be when a product fails to perform as expected despite troubleshooting attempts. Your satisfaction is important to us, and we apologize for any inconvenience this has caused. We'd like to assist you further and explore potential solutions or provide a replacement if necessary. Please contact our customer service team at your earliest convenience, and we'll do our best to resolve the issue promptly. Thank you for bringing this matter to our attention, and we apologize once again for any inconvenience caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Broke within 1 week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 1 week of receipt to our vet hospital. I was away during the return period so now we have a broken fridge taking up space in our back hallway that I'm waiting for bulk day to get rid of.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Laur!
Thank you for sharing your experience with our 1.7 Cu. Ft. Mini Fridge! We know how annoying is that your Mini Fridge stopped working. We would love to check this situation further! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit did not work. The compressor ran, but the unit never cooled
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience caused by the malfunctioning unit. Ensuring that our products function as expected is important to us, and we regret that your experience did not meet your expectations. Your feedback is valuable, and we will use it to review and improve our quality assurance processes. If you need assistance with returning the unit or finding a replacement, please contact our customer service team for further assistance. Thank you for sharing your experience, and we appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Mini fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mini fridge for my daughter and it stopped working within a month in a half. Things weren’t staying cold the inside was warm. Things were still warm even after adjusting the temperature.
No, I would not recommend this to a friendRated 1 out of 5 stars
I Supposedly Purchased New
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived “battered and bruised”. The bottom of the box had a large hole. I ordered a new refrigerator, but it didn’t appear to be new. It is also makes a large humming sound.
No, I would not recommend this to a friendRated 1 out of 5 stars
Short life
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the barn. Purchased Dec 2021. Stopped working June 2023
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LisaW,
Thank you for taking the time out of your busy schedule to leave a review of our Insignia™ - 1.7 Cu. Ft. Mini Fridge. I am sorry to read that the product did not last that long. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Over charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money item smaller then what I thought as well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize that the Insignia™ Mini Fridge did not meet your expectations in terms of size and value for money. We appreciate your feedback and will take it into consideration for future product improvements. Thank you for bringing this to our attention. If you have any further concerns, please feel free to reach out to our customer service team. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one week after the warranty ran out. Very disappointed. Customer service was terrible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ScottB,
Thank you for taking time to write a review our Insignia™ - 1.7 Cu. Ft. Mini Fridge - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Caput
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken already. Compressor is gurgling and doesn’t cool. Worked for one week.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Rage. We appreciate your feedback on the Insignia™ 1.7 Cu. Ft. Mini Fridge. Your insights are valuable and help us understand how we can improve our products. We're sorry to hear about the issue with the compressor. Your input will be taken into consideration for future enhancements. Thank you for helping us serve you better! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Barely adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this refrigerator is that the air in it does not get cold enough, even when the dial is turned up as high as possible. It seems as though the dial cannot be turned to the maximum setting.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went bad less than 3 months- If you buy it make sure to buy the warranty- you will need it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoseS,
Thank you very much for taking the time to review our Insignia - 1.7 Cu. Ft. Mini Fridge - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Broke down
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in March and already broke down in June.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 1.7 Cu. Ft. Mini Fridge. We appreciate your feedback and understand the importance of having a reliable appliance in your home. Your insights help us strive for continuous improvement, and we value your input in helping others make informed decisions about their purchases. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-1-7-cu-ft-mini-fridge-with-energy-star-certification-black/6145100.p?skuId=6145100
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only a couple of months in & it stopped working. Because I purchased it online, I have to mail it back in for the warranty rather than bringing it somewhere. Won't be worth it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi sdonahue,
The feedback that you provided is very much appreciated, I can assure you that this mini fridge is top of the line. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
Bought new, received used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return as I received a used refrigerator when I ordered new. It was also missing some parts. Can't believe this.
No, I would not recommend this to a friend- Pros mentioned:Noise level, Performance, Size
Rated 5 out of 5 stars
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. It runs quietly. Nice size. Easy to clean. Just what I was looking for.
I would recommend this to a friend Rated 1 out of 5 stars
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn’t. Bought the fridge in March 2020 and the motor burnt out on June 1st. Lasted less than 3 months. Don’t bother!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Dances all over
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 months and started shaking and making loud noise
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sancho!
Thank you for taking the time to review our Insignia - 1.7 Cu. Ft. Mini Fridge - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
- Pros mentioned:Size
Rated 5 out of 5 stars
A great little shelf refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Insignia Mini Fridge is the perfect size for use in a baker's rack shelf unit. The unit is light weight, but it is a real refrigerator not a low power modified cooler as are many products it's size. The capacity, weight and physical size are right for many applications such as the walk out basement of our cottage.
I would recommend this to a friend Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator stopped working after just 3 weeks Repair team didn't show up for appointment
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dawn!
Thank you for writing a review about our Mini Fridge. We know how frustrating is that your unit is not working after just a few weeks. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Maybe i'd get another one instead
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back of the fridge froze over, but the food inside still spoilt. tragic
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Mini fridge. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check further to your case.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us













