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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 6,748 reviews
  • Rated 3 out of 5 stars

    Good , not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well in house at bedside , however in car when connected it power surges in and out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Double Trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these cords for the occasional time I would not be close to a charging port. I should have read the return policy, which is only 15 days. The first cord took an excessive amount of time to charge. The second cord that I just used two days ago, overheated my phone. I had the cords for about 45 days. I should have used them both right away and returned these defective cords. I won't do that again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an Apple 6 ft charger cord. Not available. Clerk assured me this was the same (had my old cord with me). Cord works well enough but 2 feet shorter than I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Not in sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord did not last long and it was not compatible with my iPhone. I kept getting error messages and it would not charge my phone. I initially bought it for the length.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long so not a great made product would need to buy new one after a bit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Find something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s long and extremely heavy and thick. I thought that would make it last a long time but iv had it five months and it’s already exposing the inside wires

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Works but not super durable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I dont bend and twist my cables and in a week it had shorting issues losing connection and reconnecting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No good deal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another recharger. There are better deals. Didn´t find it faster. More for less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went out after a couple months in my car. Idk what happened

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Meh chargers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes doesn’t work. Not my favorite but they are very long.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MichaelL,

      Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. We know how frustrating it is that the cable is not working fine. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    4" Lightning t USB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the USB was to charge our cell phones. Instead, it started collecting data to send to Apple. Not was we expected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Semi-Hot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it worked wonders. Unfortunately, over time, there were signs of the cord overheating, even to the touch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nope

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first these worked well, til they stopped working all together

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A short charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really short i get it’s 1’ I guess i underestimated the length

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 1 out of 5 stars

    Personally, I don’t recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is braided and very durable, but the charging tip broke off inside my iPad after probably 6 uses. (It pulled out of the rubber that surrounds the charging tip). Very poor quality. Luckily there was enough of the tip showing so that I could use my fingernail to pull the tip out of the iPad. Sorry to say, I would recommend Apple products over this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Charge-and-Sync Cable can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is ok. I have found that for Apple product, it is best to stick with their own cords.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hot Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable gets hot and stops charging, but starts again after unplugging and plugging cable back in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charge one but not the other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone charger was working fine, but now it won't charge. However, my AirPods are charging. I'm confused about what's going on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, JJ98, for sharing your experience with the Insignia™ 10' USB-A to Lightning Charge-and-Sync Cable. It’s puzzling that your AirPods charge but not your phone! You might want to check if there’s any debris in the charging port or try a different power adapter. Also, a quick restart of your phone could do the trick. If the issue persists, it might be worth testing another cable to rule out any potential faults. Your feedback is truly appreciated! Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Tiny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way smaller than I expected. I used it to charge my phone in my car since my old charger broke.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like charging cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasen’t the phone charger cord I wanted . I showed the guy working there that I wanted the thin cord .

    No, I would not recommend this to a friend