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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 6,748 reviews
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dot not like this charger. Something will say it’s charging then I go to try to use it and iPad or iPhone turns off. I payed more money for this charger and I would go to a different store to buy a charger. Or choose a different charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JoyM,

      Thank you for writing a review about our Insignia™ - 10' USB-A to Lightning Charge-and-Sync Cable - Moon Gray . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    crapoola galore!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Use it to play music in my car thru the USB port and, even the slightest bump where it meets the iPhone, will disrupt the connection--and music. Bought a second one cause I thought it was a random malfunctioning unit but same problem--so returned that crapoola.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a review with our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. We apologize to read that the product were not able to meet your expectation. We at Insignia are open to tis forum as it helps us improve our products. Please let us know if you have any suggestion. Have a great day.


      Gem
      Insignia Products
      Please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Quick service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great last min purchase. Staff helpful was in and out within 5 min.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the chargers broke within a month of purchase. But I have not had any issues with the other one. Would I purchase again, probably not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience, EquityEngagements. We're sorry to hear that one of the chargers broke within a month of purchase. We're glad to know that the other one is still working well. Your feedback is important and will help us improve our products. If you need further assistance, please reach out to our customer service team. Thank you for your review. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    a little short

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i made the mistake of not buying a longer one. it is about 6 inches too short.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying this cord, only lasted 6 months,l. So better opt for the more expensive charger cable

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    10 ft cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can now sit and use my phone while it’s charging and I’m 8 ft. from the outlet

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Memaw,

      Thanks for taking the time to leave your review for our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray. I am glad to read that this has been working well for you. We truly appreciate your business and look forward to serving you again. We are so grateful that our product meet your expectations. Please feel free to reach out to us if you have any questions or doubts..

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my iphone as well as I thought it would

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mixed product quality. Average experience overall."

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality with cuts to braid upon opening box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality or QC when packing this box. There were cuts in the braided cover that gave me the appearance they were used and previously returned or had a defect upon manufacturing that was not caught by quality control as expected. I returned promplty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BlazinPond,

      Thank you so much for writing a review for our Insignia 0' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Need to standarize cables

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can a company please find one solution to power all devices - there is enough waste in this world!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    USB to lightning cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable works well but the braided cable is a little stiff

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone charging wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging wire doesn’t consistently keep charging. It goes on & off a lot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The poorest cable i've ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truly a flimsysy cable. Absolutely useless in an automobile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is purchases for a friends there's not much I can say about it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple charge cord. Best buy brand

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already stopped working. Not to good , just an over priced cord

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gamerdad,

      Thank you for sharing your experience with our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this cable since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Chargers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge is slow. I had it plugged in for an hour and only got 10%

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not change good and there was 2 cords in the box, I bought it to charge the iPhone 7 and 11 pro max and it charged super slow on both. The cord was very long and had a cord that would not bread which was good, but because it charged so slow I took it back

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CoCo, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
      Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    stop working in 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it stopped working for me within a few months. I dont know why but it did

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Natasha! Thank you for writing a review about our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray! We know how upsetting it is when the prouct stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below.

      Insignia Support
      Mary
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Decent phone charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One broke within 5 days of purchase. The other is still working fine.

    I would recommend this to a friend