Customer Ratings & Reviews
- Model:
- NS-MLA121MG
- SKU:
- 6410864
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money stopped working a month later for over$40 thats crazy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MonicaJ! Thank you for your feedback about Insignia™ - 10' USB-A to Lightning Charge-and-Sync Cable. I'm sorry to hear that it stopped working after just a month. I understand how frustrating that must be, especially given the cost. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-10-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410860.p?skuId=6410860
CHARGING CORD 10FT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SLOW CHARGING VIA THIS CORD - IF I NEED IT CHARGED WITHIN A FEW HRS I USE THE 6FT CORD INSTEAD THIS CORD TAKES 12 HRS TO CHARGE DEVICES
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BeadTeacher,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap charger. Cord came out of socket. Don’t buy insignia brand. DIDNT LAST 3 MONTHS as a car charger
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JonathanRam,
Thanks for taking the time and effort to leave a review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s definitely not a lightning charger very slow Use mine the same day I bought it for a couple hours and didn’t charge my phone but about 5%
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize for the disappointing experience with the Insignia 4' USB-A to Lightning Charge-and-Sync Cable. It's frustrating when a product doesn't meet our expectations, especially when it comes to charging speed. We understand that you used it immediately after purchasing it and only saw a 5% charge, which is not acceptable. We take this feedback seriously and will pass it along to our quality control team to investigate the issue. We apologize for any inconvenience this may have caused and would like to make it right. If you'd like to return or exchange the product, please let us know and we'll be happy to assist you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863
Charger substandard performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger did not function as well as expected. After a short period of time it requires jigging around in the usb outlet before it will charge. This I expect from a $5 gas station charger but not from insignia charger from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leah!
Thank you for writing a review about our 4' Lightning to USB Charge-and-Sync Cable! We know how annoying is when a cable is lose and you have to move it to charge. We would love to assist you further with your device, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor quality stopped working on second day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that it stopped working on second day of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re sorry to hear that the product stopped working so soon after purchase. Your feedback is important and will be shared with our team to help improve product reliability and customer satisfaction.
Keith | Insignia Support
Didn't last long!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Metal connector to device must be easy to disconnect. Unfortunately, my son waws able to pull the metal connector out.
No, I would not recommend this to a friendBought because misled on a purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not need dish, but had to purchase it to try to make the headphones work and they still
I would recommend this to a friendFaulty cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a strong and sturdy cable but doesn’t fit snug in the charging port it just falls out if u move the cable a little, don’t know if I just got a bad one or what but it’s not to good if you use your phone while on charge.
No, I would not recommend this to a friendDoes the job but not very convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a charger, the length of the product limits it’s capabilities for the user. I can’t charge my phone and use it at the same time it’s too short. Even in a car it’s too short to interact with.
No, I would not recommend this to a friendMeh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. Have to really push the connector to make a good connection and get phones to charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Appleuser,
Thanks for taking the time and effort to leave a review about our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray (NS-MLA1021MG2). We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Apple iPhone does pair well with this cord
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work well. They immediately started messing up like they aren’t supported by Apple. I returned.
No, I would not recommend this to a friendSlow Charging Cables
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work but are not lightening cables. They charge slowly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for any inconvenience you've experienced with our cables charging slowly. It's important to us that our products meet your expectations, and we regret if this was not the case for you. The charging speed may vary depending on various factors, including the device being charged and the power source. However, we understand your frustration and will take your feedback into consideration as we strive to improve our products. If you haven't already, please reach out to our customer support team for assistance or further information on optimizing the charging speed. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-10-lightning-to-usb-charge-and-sync-cable-2-pack-moon-gray/6410913.p?skuId=6410913
Doesn’t stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product for a bit and then it stops working. I plug in my phone and it charges but also stops charging at the same time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable . I understand how exciting a new purchase can be and how upsetting it is that it stops working, that's why I would kindly ask you to contact us if you ever encounter another issue with your product. we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
way shorter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the actual cord is not 1 foot. it’s 1 foot including the actual piece that goes into the port. seems misleading bc the end pieces are actually quite big.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Taylor,
Thank you for taking the time to review our 1' Lightning to USB Charge-and-Sync Cable. I understand it was shorter than expected and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Usb to lighting cable
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok item. It will last a couple months before you have to start angling it a certain way for it to work
No, I would not recommend this to a friendNot good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t even last a year, stopped working every time it was touched
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, JakeF, for sharing your experience with the Insignia 6' Lightning to USB Charge-and-Sync Cable. We’re sorry to hear that the cable didn’t last as expected and caused frustration with its reliability. Your feedback is important to us and helps highlight areas where we can improve the durability and performance of our accessories. Tine | Insignia Support
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One didnt work straight out of the box, the other lasted about 3 says
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable (2 Pack) - Moon Gray. I know that this could be an unfortunate situation that One didnt work straight out of the box, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Wrong recommendation 3
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong recommendation. Had to return. Frustrated on three items. If they don’t know they should say.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Too small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely not what I expected from the picture. It charges and is strong but what’s the point of a small charger.
No, I would not recommend this to a friend