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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6650 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 6,650 reviews
  • Rated 1 out of 5 stars

    Connector Broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after this charging cable couldn't be returned, then the connector on it breaks poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing at best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections of my lasted for a few months, very disappointed in this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lighting cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of disappointed when I saw the lighting end was wide and wouldn’t fit into my otter case. So I used it for my iPad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia USB cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit as asviced bt support person, retirned to store.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable . I understand how exciting a new purchase can be and how disappointment it is that it did not fit as adviced by support person. that's why I would kindly ask you to contact us if you ever encounter another issue with your product we'll be more than happy to provide any needed assistance.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Reasonable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very nice option but for the price it’s worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger stopped working a week later def wasn’t worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Opt for a longer cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine; I just didn’t pay attention to size. The cord is so short that it’s not really practical for me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 1' Lightning to USB Charge-and-Sync Cable. I understand it is too short for you and that can be disappointing. We do have other sizes and I would invite you to look them up on bestbuy.com or you can use the link below to contact us and we will be happy to assist you.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Power chord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 one did not last a week the other one just makes your phone run super hot have not tried on another device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Lightning USB Charge and Sync Cable. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    One didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this didn’t work right out of the box. The price point was fair for 2 chargers but one of them does not work so that makes it pointless for me. It took 6 hours to charge my phone to 80% & then would not charge beyond that; I tried for another hour and it never went more even though it says it was still charging. Returning today.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Laughoutloudx3,

      Thank you for taking the time to review our 10' Lightning to USB Charge-and-Sync Cable. I understand it is not working properly and that can be disappointing. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Okay for short time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 6 months. Did not really hold charge after that. It was very inconsistent.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was offal, it literally died within a month of having it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    one year warry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've replaced this charger more than three times!!! The charger does come with a one year warranty ( says so on the side of the box) I haven't had a problem exchanging at best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes way too long to charge. Is not a very fast charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello John,
      Thank you for taking the time to review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not good!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges your phone but at an EXTREMELY SLOW RATE!!!! Would not buy another one. I use it on an IPhone 11promax

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Denny,

      Thank you for taking the time to review our 10' Lightning to USB Charge-and-Sync Cable. I understand it charges the phone slower than expected and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first week of having it. Charger tip broke right off it o phone when plugging in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're truly sorry to hear about the issue with the charger breaking within the first week. We understand how frustrating this must be and appreciate your input. We'll work on improving our products to prevent this from happening in the future.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Insignia 4' cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable works perfect. Using in car. Just right length.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Pleased with Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cords did not charge my phone as quickly as I thought they would. I traded in for an actual Apple product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,
      Thanks you very much for taking the time to review our Lightning USB Charge and Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cable not good at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cables are not good at all. I’ll stick to the original instead of similar.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To short could only use it up close. Only good for short distance charging.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of these are as good as the once were. Price is much too high for the product.

    No, I would not recommend this to a friend