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Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,748 reviews
  • Rated 3 out of 5 stars

    Decent product worked as it should

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product worked as it should I would recommend this product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too short of cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is good but it was way too short. Very hard to plug it in the wall and to phone without phone just hanging there. Definitely need a longer cord

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dano!

      Thank you for taking the time to review our Insignia™ - 1' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. I understand how exciting a new purchase can be and how upsetting it is that the cord is too short, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual Apple brand cable is much better and lasts longer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Charging Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPAD became frozen when charging with cable cable purchased.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but they don’t last very long so it’s best to buy two.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Man Midas means

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake medals medals beams jeans bibs Marina means marine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and the product performance is substandard. This product is a poor substitute for Apple products. A waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Broke within 3 Months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months wouldn’t recommend get it only if really need one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia 10' USB Lightning Charging Cables 2 pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both cables have already failed since purchased in August 2025. Very disappointed in these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize it was that short only use in car.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disconnects randomly and its really annoying unfortunately

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback regarding the Mid Insignia™ 10' USB-A to Lightning Charge-and-Sync Cable. We sincerely apologize for the inconvenience you are experiencing with the cable disconnecting randomly. We understand how frustrating this can be, especially when you rely on it for charging and syncing your devices.

      Please know that we take product quality very seriously, and your experience is important to us. We would appreciate the opportunity to investigate this issue further. If you could provide us with more details, such as the devices you are using the cable with and any other relevant information, it would greatly assist us in addressing your concerns.

      In the meantime, we recommend checking the connections on both ends of the cable to ensure they are clean and secure, as well as testing the cable with different devices or charging ports to help determine if the issue persists.

      Again, we apologize for the trouble you've encountered and appreciate your feedback, as it helps us improve our products. If you continue to experience issues, please consider reaching out to our customer support team, and we would be happy to assist you further.

      Thank you for choosing Mid Insignia. We are committed to ensuring your satisfaction. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for less than a month before it started giving me that “accessory not supported” error and having to be held in a specific position to charge. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Phoe charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I showed my phone to the sales rep and he brought me what I asked for but it is probably for an android as opposed to an Apple phone so I have no way to provide a review. I threw the box and receipt away so I'm stuck with it and it cost $15.00

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're sorry to hear you received the wrong phone accessory. We understand your frustration, especially since you're now unable to use it. We recommend double-checking compatibility with a sales associate in the future. For further assistance, please contact our hotline at 1-877-467-4289. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working only a week after I got it. Idk why because I have other cables from the same company and work great

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Amazon quality for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hoping that they would be nicer then the ones I bought at amazon since my phone kept disconnecting when I picked it up while plugged in my car. Spent the money for these and it has the same issue and disconnects on its on. It’s incredibly scary to me hours away from home trying to mess around with your cord because your gps disconnected from the cord. Save your money and just get amazon brand crap that you can replace for less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely not a lightning charger very slow Use mine the same day I bought it for a couple hours and didn’t charge my phone but about 5%

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize for the disappointing experience with the Insignia 4' USB-A to Lightning Charge-and-Sync Cable. It's frustrating when a product doesn't meet our expectations, especially when it comes to charging speed. We understand that you used it immediately after purchasing it and only saw a 5% charge, which is not acceptable. We take this feedback seriously and will pass it along to our quality control team to investigate the issue. We apologize for any inconvenience this may have caused and would like to make it right. If you'd like to return or exchange the product, please let us know and we'll be happy to assist you. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap charger. Cord came out of socket. Don’t buy insignia brand. DIDNT LAST 3 MONTHS as a car charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JonathanRam,

      Thanks for taking the time and effort to leave a review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Faulty cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a strong and sturdy cable but doesn’t fit snug in the charging port it just falls out if u move the cable a little, don’t know if I just got a bad one or what but it’s not to good if you use your phone while on charge.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    CHARGING CORD 10FT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLOW CHARGING VIA THIS CORD - IF I NEED IT CHARGED WITHIN A FEW HRS I USE THE 6FT CORD INSTEAD THIS CORD TAKES 12 HRS TO CHARGE DEVICES

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BeadTeacher,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Does the job but not very convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a charger, the length of the product limits it’s capabilities for the user. I can’t charge my phone and use it at the same time it’s too short. Even in a car it’s too short to interact with.

    No, I would not recommend this to a friend