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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6650 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,650 reviews
  • Rated 1 out of 5 stars

    Don’t trust the “knowledgeable” staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the sales people who recommended this product. I specifically said I needed a cord that was compatible with Apple CarPlay for my new car. These cords do not work consistently for that purpose. Cords probably do as they are designed to do. They just weren’t the right cord for my needs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand has the worst products. After 2 days it already stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I appreciate the time you have taken to leave a quick review of the lightning cable. I am sorry to read that the cable stopped working only after 2 days. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cable issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable is not working from the day one, I would like to return the cable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Completely garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure garbage ,broken in a month, I lost the box for return,don’t buy it’s over priced and garbage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would just buy an Apple charger right away. These chargers only last about a month and stop working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cable for Samsung Ipad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long at all. Maybe a month. Will never buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jamie,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insignia.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t Work. Like. At All

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This immediately did not work. Not sure if it’s because I bought an open box, or insiginia played me for a fool. Either way I need a cable that can charge my phone. At least the guy who let me return it was nice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex. Thank you for writing a review about our Insignia Lightning USB Cable. I apologize that this charger cable immediately did not work. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cheap apple charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality apple charger. Cheap and works like it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gamerdad,

      Thank you for taking time to write a review our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do have a variety of models so I am sure you can find one that works out for you.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cords working hit or miss

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the cords worked for a little while then stopped.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Lynn,

      Thank you for taking the time to review our 10' Lightning to USB Charge-and-Sync Cable. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced too high. Plugs too tight. Find a better product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cords worked for one day. I will be returning them ASAP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPhone charger cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to transfer data. I could transfer data picture file. It need to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not good, it stop working after 1 month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this USB Cable. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within a week. Poor quality. Not worth the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said the charger stopped working, not sure if I'll buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 4' Lightning to USB Charge-and-Sync Cable! We understand how disheartening is when a product stops working. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    sir

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing - after two months one of the parts broke off thereafter useless ---

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our Lightning to USB cable, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only hand the charger for a few days and it got stuck in my iPad and broke

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm really sorry to hear about the issue with your charger. We understand how frustrating this must be. Please reach out to our customer support team so we can assist you with a replacement or a solution. Your satisfaction is important to us, and we're here to help resolve this as quickly as possible. Thank you for bringing this to our attention. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good cord. This is my second time returning the cord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow going

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but it’s not a speedy charger - kind of disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 pk of cables online in late Aug. The package looked like it had been already opened and one of the cords looked like it had been already used. Used that one and it lasted about 3 wks. 2nd one lasted 2 wks. Returning for a refund.

    No, I would not recommend this to a friend