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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6650 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,650 reviews
  • Rated 2 out of 5 stars

    Lightning Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return the item because of poor workmanship.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone charger dysfunction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand charger has a short life span.Only 4 months and it already won’t charge my phone. It was a replacement of the same brand that had a equal short life span.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Elizabeth,
      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Crock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate it less than one, I would. I am no longer using this product as it does not charge my device. When plugged in, it says "not charging." Thus, I've gone back to my 5 foot cord that I was using prior to purchasing this. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cable is no longer charging. Kindly contact us to be able to check all possible options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t last a Month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last a month before it started intermittently started charging. My account says it only had a 2 week return window.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my car. My phone was dead so I plugged it up to this charger. After 20 minutes, my phone still had not come on. I returned it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cheante,

      We apologize for your experience with this product. It is important for us to know your feedback so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible do not recommend and it messed up my phone charging port should have just stuck to buying the original Apple cable

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t buy them again ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t stay plugged in, I only bought because it was all they had and I needed a cord , figured the only one they had came as a pair and both worked but barely

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Autobahnjeff,
      We apoligize for the experience you have been through with our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these fake substitutes for Apple products. They just don’t work. The quality is not there and they are a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One of two broke 2nd day. Buy Spple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd day of use, connector broke off in my wife’s iPhone. I’ve the other cord in my car charger and expect it to not last long at all. Fact is, Apple makes the only lightning cords that will last.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. I know how inconvenient it is broke right away after second day of use. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may use the link below to reach us.

      Insignia Support
      Dina
      Please visit https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. About a month after purchase, the charging head broke and left the piece stuck in my phone.. ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t purchase again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a couple of weeks and the cable is already failing. I use it in my car for my iPhone and it keeps disconnecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't what I expected I thought it would charge my phone faster. The ends were poorly made and didn't look like they would hold up. The main issue was the charge time. I wouldn't recommend this to anyone infarct i returned the item

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lighting cable. I am sorry to read that you had to return the unit. We appreciate the feedback.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible - Stopped charging in 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging after just two months and is out of return warranty, so left holding the bag. I was using it to charge an iPhone 14.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger cord

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only charges when in a certain position. Original apple cords work fine. Will not buy an aftermarket charger again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rcrtj,

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Frequent disconnection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These insignia cords struggle to stay connected to my phone causing it to not charge at night. Also, they struggle to connect to my car.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Compatibility???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told these are compatible with the IPhones but when connected in my car I get a error notification on my screen sometimes or the connection will just stop abruptly and the error notification appears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither charger worked. We changed the blocks to see if it was that but it didn’t make a difference. It’s an awful product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Find another option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the item already in 5 months. Not impressed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're disappointed to hear that your Insignia USB-A to Lightning Charge-and-Sync Cable didn't meet your expectations and had to be replaced after only 5 months of use. We apologize for the inconvenience this has caused and understand how frustrating it must be to have to replace an item so soon. We'll take your feedback into consideration to improve the quality and durability of our products, aiming to provide our customers with a more reliable and long-lasting experience. Jeth | Insignia Support . https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by one of the store assistants that cable cord was comparable to my iPhone and iPad but not the case.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LileS,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Low quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look sturdier than the old insignia chargers, but definitely aren’t. One lasted 2 weeks and the other is having issues after a month. Seems to be a downgrade in quality. Will be the last set of these chargers I purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris!

      Thank you for sharing your experience with our Lightning to USB Charge and Sync Cable! We understand how disheartening is when a device does not work as expected and doesn't last long. We would love to assist you further! Please feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia