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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,748 reviews
  • Rated 1 out of 5 stars

    iPhone charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is non-functional. It appears that someone attempted to use it, realized it wasn’t working, and then decided to sell it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Go with real Apple cord works better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning tip peels metal and only works on one side.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that you’re having issues with the lightning tip peeling metal and only working on one side. This is certainly not the quality we aim to provide.

      Please reach out to our customer support team so we can assist you with this issue. We can help troubleshoot the problem or arrange for a replacement if necessary. We appreciate your patience and understanding as we work to resolve this for you. Keith | Insignia Product BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't last long!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Metal connector to device must be easy to disconnect. Unfortunately, my son waws able to pull the metal connector out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple iPhone does pair well with this cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work well. They immediately started messing up like they aren’t supported by Apple. I returned.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Usb to lighting cable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its an ok item. It will last a couple months before you have to start angling it a certain way for it to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    way shorter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the actual cord is not 1 foot. it’s 1 foot including the actual piece that goes into the port. seems misleading bc the end pieces are actually quite big.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Taylor,

      Thank you for taking the time to review our 1' Lightning to USB Charge-and-Sync Cable. I understand it was shorter than expected and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money stopped working a month later for over$40 thats crazy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MonicaJ! Thank you for your feedback about Insignia™ - 10' USB-A to Lightning Charge-and-Sync Cable. I'm sorry to hear that it stopped working after just a month. I understand how frustrating that must be, especially given the cost. We'd like to learn more about your experience so we can improve our offerings. For assistance, please feel free to contact our Insignia Customer Service at 877-467-4289. - Dalainne | Insignia Support | https://www.bestbuy.com/site/insignia-10-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410860.p?skuId=6410860 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Doesn’t stay connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product for a bit and then it stops working. I plug in my phone and it charges but also stops charging at the same time.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 4' Lightning to USB Charge-and-Sync Cable . I understand how exciting a new purchase can be and how upsetting it is that it stops working, that's why I would kindly ask you to contact us if you ever encounter another issue with your product. we'll be more than happy to provide any needed assistance.


      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh. Have to really push the connector to make a good connection and get phones to charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Appleuser,

      Thanks for taking the time and effort to leave a review about our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray (NS-MLA1021MG2). We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.

      Shai | Insignia Support
      https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Quality issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One Is working but little wobbly in the port. The long one broke but I did accidentally step on it. I would only rate the quality as fair. It’s been less than 2 weeks from purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger quit working after using it for 11 days. Waste of money, very disappointed. Stick to Apple chargers, they last longer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Michele,
      Thanks you very much for taking the time to review our Lightning to USB Charge and Sync Cable. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Hector S. - Insignia Support  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Looks cool, no good.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working about 4 days after purchase. Nothing happened. No kinking. No reason for it to stop but it did. Trashed it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable! We know how annoying is that a new product stops working. We would love to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One didnt work straight out of the box, the other lasted about 3 says

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 6' Lightning to USB Charge-and-Sync Cable (2 Pack) - Moon Gray. I know that this could be an unfortunate situation that One didnt work straight out of the box, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not what I expected from the picture. It charges and is strong but what’s the point of a small charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Phone charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not realize how short the cord is. This product cord is not long enough to do anything. Make sure you read how long the cord is before you purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong recommendation 3

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong recommendation. Had to return. Frustrated on three items. If they don’t know they should say.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!


      Thank you for taking the time to review our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Slow Charging Cables

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but are not lightening cables. They charge slowly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We apologize for any inconvenience you've experienced with our cables charging slowly. It's important to us that our products meet your expectations, and we regret if this was not the case for you. The charging speed may vary depending on various factors, including the device being charged and the power source. However, we understand your frustration and will take your feedback into consideration as we strive to improve our products. If you haven't already, please reach out to our customer support team for assistance or further information on optimizing the charging speed. We appreciate your understanding and thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-10-lightning-to-usb-charge-and-sync-cable-2-pack-moon-gray/6410913.p?skuId=6410913 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lemon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is already not working. Barely had it and I already need to go buy a new one. Will def get my next one somewhere else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that your cable have stopped working. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the worst

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It literally start glitching the day after I bought it. Would only charge my phone if it was flipped on a certain side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 1 out of 5 stars

    Nothappy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a for month start unraveling and all of a sudden stopped working I love it because it was a 10 feet long that’s it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our USB Charge and Sync cable, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia