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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6650 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 6,650 reviews
  • Rated 1 out of 5 stars

    Not So Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t charge my phone correctly as compared to a more expensive Apple charge cord.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CherylD,
      We are very sorry to read that it would not charge your phone correctly. We would be more than happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
      Chelsea
      Insignia Support
      Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted right through the return/exchange period and then died. Shame they can't make something that works for any length of time. Never buy this again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Czues, thank you for taking the time to leave a quick review of the 4' Lightning to USB Charge-and-Sync Cable. I am sorry to read that you are having power issues with your cable, please feel free to contact us at 1-877-467-4289 so we can troubleshoot the issue and/or review your warranty together.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    W.P.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're not like on too much too short and they broke too soon

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We deeply regret to hear about your experience with our product. Your feedback is invaluable to us, and we sincerely apologize for any inconvenience caused by the durability issue you encountered. Quality and reliability are paramount to us, and we are committed to addressing any shortcomings to ensure our customers receive products that exceed expectations. Please know that your satisfaction is of utmost importance to us, and we would appreciate the opportunity to make things right. If you haven't already, please reach out to our customer support team so we can assist you further. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-usb-a-to-lightning-charge-and-sync-cable-moon-gray/6410863.p?skuId=6410863 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I phone Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like this charger I am using in my Lexus suv and it’s not charging at all Very very very slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no refund no refund no refund no refund no refund no refund no refund

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Fred,

      Thank you for writing a review about our 4' USB-A to Lightning Charge-and-Sync Cable - Moon Gray. We know how frustrating it is that the cable you purchase has no refund. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I thought these were great at first. I’ve ordered 3 in past month or so and 2 broke within first week or 2. The lightening piece gets pulled right out as kids are removing from their tablets.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cze83, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cables broke only weeks after the purchase. Kindly contact us to check all possible options.
      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable - sometime it charges and sometimes it doesn’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible takes forever to charge just a small percentage in car but this is what associate said i needed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow… charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Takes forever to charge iphone. Maybe due to length of cord? I was hoping that this would be a faster charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not work with the iPhones! Nice cords if they would change the phone it would be great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another lousy USB cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable has only been used for 1 month and it has already started to fail. The connection will drop for no reason while I'm driving and using it for navigation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor charging cablel.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to charge up my Ipad. I would never purchase this type of cable again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KarenB,

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap price, still not quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not snap on to the iPhone XR’s charging port very well, often slipping out of the charging port fairly easily. Would not recommend, even for a budget option

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cheap in price and cheap in value. doesnt last very long.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 4' USB-A to Lightning Charge-and-Sync Cable! We understand that you are having issues with the cable. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your complaint.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the braided cords and when I start to charge if it is not place in a certain way it does not charge

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Noname
      We do apologize for what happened to your Insignia™ - 10' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less that a month a cable has a short and needs to wiggle to connect

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi StephenA,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    horrible cable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks heavy duty. looks can be deciving. I had great hopes for this cable. it failed after one day. it's crap. I've given it one star because the system would not accept none

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cable only worked for a day. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should simply avoid best buy at all costs.. buy it somewhere else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have received a faulty cord because it does not charge anything. Best Buy would not take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable works well as intended at the beginning. But it does not last long and is broken after a few months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello SpringFall,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia