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Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 6,748 reviews
  • Rated 1 out of 5 stars

    Crappy quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. The charger broke within a week of getting it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,


      Thank you for writing a review for our 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the charger broke, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after two days!!!!! Please don’t buy it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked on iPhone car charger good at first. Currently it’s a struggle using it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shanger,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didn't need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't need it, the iPad was obsolete and i took it to Best Buy for recycling.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ishap,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.


      Insignia Support,
      Renee
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap but didn't last long

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a short period of time without heavy use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray

      Thank you for writing a review about our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Marites
      Insignia Products
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    More staff support for customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong product but I wished that’s the people’s at the Best Buy store would help me purchase correct product but need to help the customers better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mistake

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short Not practical Sorry I got it A big mistake..don’t know what I was thinking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the wrong size. I had to bring it back and get a refund

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi CinseraV,

      Thank you for writing a review about our Insignia™ - 10' USB-A to Lightning Charge-and-Sync Cable - Moon Gray . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Products
      Marites
      www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taught it was long enough but ended up to short from counsel to cup holder

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AF2018,
      Thank you for taking the time to leave a review of our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not long enough as expected. We would love to check this issue with you. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unreliable Charger: Keeps Disconnecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone charger, but I'm extremely disappointed with its performance. Every time I try to charge my phone, the charger keeps disconnecting, which is incredibly frustrating. The charger appears to be poorly made and does not fit securely into my phone's charging port, which is likely the cause of the disconnection issue.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jayy,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junkie cable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only two weeks this item only charges my EarPods and not my iPhone. Very disappointed with the cable

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable. We know how disheartening is when a product stops working properly. Please allow us to check this situation further! I look forward to your reply.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Tad overpriced for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, but noticeable slower than the USB-C lighting chargers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,
      Thank you for taking the time to leave a review of our Insignia™ - 10' USB-A to Lightning Charge-and-Sync Cable. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have stop working in just 3 months. I kept this charger hooked up for work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Miiduniaaustin10. Thank you for taking the time to leave a review on Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack). I understand how upset you are after getting a unit that did not even last long. Please contact us to further assist you.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy spend the money on something longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it negative stars I would. I bought a small one because I need to keep a charger in my car but this thing is so small like barely gives my iPhone 11 enough length to charge properly in the car. And it doesn’t charge that fast, I feel like I have to check every few minutes to see if it’s still charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristinaL,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    let's hope this purchase was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this new charger for my iphone and i hope it will work if not i have the receipt to get my money back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 4' Lightning to USB Charge-and-Sync Cable! Please feel free to contact us at the link below if you need assistance with the product.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible wouldn’t charge after 3 weeks had to throw it out. Best Buy wouldn’t give me credit. ( done with BB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working after 3 weeks. Please keep in mind that most of our units have a 1-year warranty. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short cable, not worth the price! I originally thought I was buying a longer cable and didn’t notice I’d grabbed the wrong one until I got home. I tried to make the best of it since I didn’t have a ride back to the store to return it. Like most cables, it doesn’t last long no matter how well you care for it. 20 days later and having problems with it already. I would expect a charge cable to at least last a month if it costs more than $5. This did not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two days both had a short in them and wouldn’t charge phones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how short this cord is. It’s a waste bc is only 1 inch

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MilliBoo. Thank you for taking the time to leave a review on Insignia™ - 3' Lightning to 3.5 mm Audio Cable - White. I can tell the disappointment in this model. Please know that we have several models that best works for your device. Kindly call us for product recommendation.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this cell phone charger cord gets the job done, the cord is extremely thick and bulky. Not easy to carry around. Cord gets tangled a lot.

    No, I would not recommend this to a friend