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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 326 Showing 6,501-6,520 of 6,748 reviews
  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes doesn’t charge or disconnects with movement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay in iPhone very good, was a quick buy because it was inexpensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time buying this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working! In fact it is in my car to be returned! Don't waste your time buying this product!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality not comparable not satisfied.no recommended friends family.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray @ BestBuy

      Thank you for writing a review about our Insignia usb Charger. We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Marites
      Insignia Products
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Connector Broke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right after this charging cable couldn't be returned, then the connector on it breaks poor quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought because misled on a purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not need dish, but had to purchase it to try to make the headphones work and they still

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Home body

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs are excessive - just because it is an apple product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cracking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a great length, these crack within months of getting them and no longer work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Lighting cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of disappointed when I saw the lighting end was wide and wouldn’t fit into my otter case. So I used it for my iPad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    bad quality broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke wihtin a week very bad quality will not buy agaain

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Opt for a longer cord.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine; I just didn’t pay attention to size. The cord is so short that it’s not really practical for me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 1' Lightning to USB Charge-and-Sync Cable. I understand it is too short for you and that can be disappointing. We do have other sizes and I would invite you to look them up on bestbuy.com or you can use the link below to contact us and we will be happy to assist you.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not Wowed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord too short and doesn’t charge as fast as it claims!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing at best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections of my lasted for a few months, very disappointed in this product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Power chord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 one did not last a week the other one just makes your phone run super hot have not tried on another device.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, We appreciate you taking the time to provide your feedback about our Lightning USB Charge and Sync Cable. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charger review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, get my phone pretty hot when using it however

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Jerseyrlnok Judging a cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I was being smart, by spending less, on a shorter cell phone charging cord for my car. I figured the dash area would be less cluttered. I did save money & my dash is less cluttered, but the cord is way too short! It’ll do in a pinch, but not practical. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jerseygirlnok,

      We are sorry that this cable does not satisfy you. Hearing your feedback about this product is important to us so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger stopped working a week later def wasn’t worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    One didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this didn’t work right out of the box. The price point was fair for 2 chargers but one of them does not work so that makes it pointless for me. It took 6 hours to charge my phone to 80% & then would not charge beyond that; I tried for another hour and it never went more even though it says it was still charging. Returning today.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Laughoutloudx3,

      Thank you for taking the time to review our 10' Lightning to USB Charge-and-Sync Cable. I understand it is not working properly and that can be disappointing. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality stopped working on second day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that it stopped working on second day of use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the product stopped working so soon after purchase. Your feedback is important and will be shared with our team to help improve product reliability and customer satisfaction.
      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Okay for short time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for about 6 months. Did not really hold charge after that. It was very inconsistent.

    No, I would not recommend this to a friend