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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 6,748 reviews
  • Rated 2 out of 5 stars

    Cable for Samsung Ipad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long at all. Maybe a month. Will never buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jamie,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insignia.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Maybe don’t buy this 1 . Get a more official brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work . It had a short in it right out of the box

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, ShawnP. We regret that the Insignia™ 10' USB-A to Lightning Charge-and-Sync Cable did not work as expected right out of the box. Your input is valuable, and we appreciate you sharing your experience. Tine | Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    iPhone charger cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good to transfer data. I could transfer data picture file. It need to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way jose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got less than a trickle of water on it and stopped working completely

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear that your device stopped working after getting a small amount of water on it. That's certainly not the experience we want our customers to have. We understand how frustrating it is when a product fails unexpectedly. We take your feedback seriously and will use it to improve our products. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the item which didn’t work and Bestbuy won’t replace it either so waster my time and money with this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap apple charger

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality apple charger. Cheap and works like it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gamerdad,

      Thank you for taking time to write a review our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do have a variety of models so I am sure you can find one that works out for you.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed within a week. Poor quality. Not worth the price

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced too high. Plugs too tight. Find a better product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not good, it stop working after 1 month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this USB Cable. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t Work. Like. At All

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This immediately did not work. Not sure if it’s because I bought an open box, or insiginia played me for a fool. Either way I need a cable that can charge my phone. At least the guy who let me return it was nice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Alex. Thank you for writing a review about our Insignia Lightning USB Cable. I apologize that this charger cable immediately did not work. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Mariepel C.| Insignia Products
      https://www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Quality questionable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said the charger stopped working, not sure if I'll buy again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 4' Lightning to USB Charge-and-Sync Cable! We understand how disheartening is when a product stops working. Please allow us to check this situation further with you! Feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    sir

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing - after two months one of the parts broke off thereafter useless ---

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our Lightning to USB cable, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do Not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the first week of having it. Charger tip broke right off it o phone when plugging in.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're truly sorry to hear about the issue with the charger breaking within the first week. We understand how frustrating this must be and appreciate your input. We'll work on improving our products to prevent this from happening in the future.

      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good cord. This is my second time returning the cord.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow going

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay but it’s not a speedy charger - kind of disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 pk of cables online in late Aug. The package looked like it had been already opened and one of the cords looked like it had been already used. Used that one and it lasted about 3 wks. 2nd one lasted 2 wks. Returning for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lightning Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to return the item because of poor workmanship.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could rate it less than one, I would. I am no longer using this product as it does not charge my device. When plugged in, it says "not charging." Thus, I've gone back to my 5 foot cord that I was using prior to purchasing this. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cable is no longer charging. Kindly contact us to be able to check all possible options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    iPhone charger dysfunction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand charger has a short life span.Only 4 months and it already won’t charge my phone. It was a replacement of the same brand that had a equal short life span.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Elizabeth,
      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only hand the charger for a few days and it got stuck in my iPad and broke

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm really sorry to hear about the issue with your charger. We understand how frustrating this must be. Please reach out to our customer support team so we can assist you with a replacement or a solution. Your satisfaction is important to us, and we're here to help resolve this as quickly as possible. Thank you for bringing this to our attention. - Carl | Insignia Products BBY-ExBrand_Insignia