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Customer reviews

Rating 4.7 out of 5 stars with 6748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers find value in the exceptional durability of this product, which many users highlight as a great benefit for the price. Additionally, the convenient four-foot cable length is frequently praised for making connections easy and efficient. Overall, users are satisfied with the balance of quality and affordability offered by this item.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 6,748 reviews
  • Rated 1 out of 5 stars

    Super slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow wish I could take it back. 2 hours of charging only gets 30 percent of juice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the product.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    lightning charge cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought to use on the airport and at the airport. However, the cord is too short.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ShiliangC,

      Thank you for writing a review about our Insignia™ - 1' Lightning to USB Charge-and-Sync Cable - Moon Gray. We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Marites
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should simply avoid best buy at all costs.. buy it somewhere else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE DOESNT EVEN DESERVE ONE STAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE didn’t even last me 24 hours without already breaking and not charging my device. I’m so disappointed. DO NOT BUY SUCH A WASTE OF MONEY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really Short Cable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only 10" long from one end of the cable to the next. When you consider 3" of that are the USB and lightning connectors, it's really short.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord went out within 6 months. We didn’t even return to exchange it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fifth day of using it was no longer served. It's a shame that there are cheaper and I thought I could buy that brand but I'm not coming back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rebecca!

      Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable. We understand how annoying is when a new device stops working. We would love to check this situation further with you, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    USB car cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a horrible cable. Charge verrrrrry slow. I wouldn’t sale this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable - Moon Gray. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.


      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stops Working Properly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work after 2 months of use. I purchased in march 2021. It is barely June 2021.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize about your experience with your Lightning to USB Charge-and-Sync Cable. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Avoid this.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced and doesn't work in certain cars. Stick to Apple cables.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ask,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray. We do have a variety of models so I am sure you can find one that works out for you.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 3rd day. I could have bought one from the gas station. Then on top of that the side that goes in phone broke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blah... stick to the apple products.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it didn't last me a full month. It stopped charging my device and I keep it in the same place all the time...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Shaye, We appreciate you taking the time to provide your feedback about our Charge and Sync Cable. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this charging cable using it in my office. I purchased it in October it stopped working in December I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the cable is no longer working. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Too short, overpriced.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too short, i should have been more mindful however considering how high it was priced i assumed it was 12ft long.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy Product…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks and no longer able to charge my iPhone. Wasted $10.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not one of my best . Best buy purchases.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Charger i bought both broke with in weeks . Had to get another one .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this charger it quit working on day 16. Return policy is 15 days. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item defected

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item stop working after only 6 month of usage. no any sort of damage it just stop charging. Maybe just a defect one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We understand that making sure that your charger works properly must be important for you and so, please know that you can contact us on the link below, and we will gladly check for available options for you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Build quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a month or two. The connection failed and broke off in the phone. Would not recommend using this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 10' Lightning to USB Charge-and-Sync Cable. I understand it broke off and that can be disappointing. But, the cable does have a one-year manufacturer's warranty so we would be happy to check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Thumbs down

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord did not last, very disappointed. Can’t believe that these fabric type cords were such a waste of money

    No, I would not recommend this to a friend