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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3276 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, size, and capacity of the 10.2 Cu. Ft. Garage-Ready Chest Freezer. Many appreciate its quiet operation and effective temperature control. However, some customers have expressed concerns about the absence of interior lighting, occasional dents upon arrival, quick frost buildup, and the limited number of included accessories. Despite these minor drawbacks, the freezer is generally well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 3,276 reviews
  • Rated 5 out of 5 stars

    Great S/M size freezer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small medium size freezer. Not any bells or whistles but works solid with no help from me, so I like it. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer is excellent for the price! It is spacious and keeps the food well below zero. I highly recommend this freezer, it has been perfect for my storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Basic Deep Freeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic deep freeze/chest freezer delivered without any damage within 3 days of ordering. Followed the directions in manual and let it set for 2 hours after placement before plugging in. It is freezing great at the moment. The pictures will show the size and the depth of this 10.2 cu ft. I thought the price was fair and the fact BEST BUY said it was in stock and could be delivered quickly made it an easy decision to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Obsessed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooooh talk about spacious! The room in the is great for those who are into organization you have a plank canvas. I’m using to stash Breast milk as well and the top rack is perfect! Fits if you live in an apartment in the patio so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Condition

    Rated 4 out of 5 stars

    Arrived with a dent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the freezer and the size for the price. I was upset when i opened the freezer to set it up and saw a big dent in it. It took forever to get thru on the phone and the lady was rude. She said i could box it back up and bring it back to the store. I had food thawing and it weighed a ton. I had paid someone to pick it up, haul it, and unload and set it up for me. I wasn't going to pay them again to repack it and haul it back.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent for Quality/Performance/Quietness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how things inside stay frozen... I love how quiet it is... I'm very very pleased with it as a garage freezer... My kids love me more, now that we have their favorite items available more often!!! Price/Value winner here for sure... lots of options, but very happy with this and Best Buy's warranty coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect Deep Freeze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect deep freeze. Quiet and efficient. We were able to fit 23 Turkeys and rolls for our Thanksgiving Giveaway.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great price, great freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! We have no complaints at all. The delivery guys were super kind and helpful. It’s the perfect size for what we needed, as we buy a whole pig a year- and it even holds more.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Chest freezer is for family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our chest freezer, more space for meats, works very well, does not make noise at night and day.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I am pleased to read that you are enjoying the chest freezer along with all your family. If you ever have any questions or concerns, contact us. We will be happy to assist you. Happy Holidays!
      Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Like-New Warehouse Pick-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a like new deep freezer. We arrived at the warehouse to pick it up. The person was dragging the deep freezer from the back to our truck. I asked if it had wheels on it. Which he lied. Overall, the deep freeze hasn’t had any issues. Still going strong.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, Byrd. Happy to hear the freezer is performing well! Sorry to hear about the pickup issue—we’ll make sure that feedback gets to the right team.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're really happy with this cheat freezer. So far so good. It's a bit counterintuitive. This one is about 50% bigger than the one we had to replace which actually makes it more user friendly. Since it isn't as full it's easier to organize and we don't have to bury everything 5 items deep. The price was very reasonable. We haven't had it long enough to assess the quality or durability.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Lighting

    Rated 5 out of 5 stars

    Freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice chest deep freezer, it’s a good size for the price only thing missing is the light inside the freezer time the newer ones.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Chest Freezer Deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has amazing storage and was so easy to install! Having had it for about a month now, it maintains my food to the perfect temperature and runs perfectly. I recommend this to anyone for both the price point and the effectiveness of the freezer!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect for what I need from a freezer. The space is plentiful for basic additional freezer storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good chest freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer was lighter than I thought. Was able to take it up the stairs 3 stairs fairly easy. The freezer will hard freeze water in a 5 gallon bucket in about 24 hrs. I like this new chest freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Little secret

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this deep freezer almost got scared because I had a 5 ft then upgraded to the 10 thinking it would be really big and it fits it’s perfect lots of room.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ - 10.2 Cu. Ft. Garage-Ready Chest Freezer! We're delighted to hear that you love it and that it fits perfectly with lots of room. It's great to know that the upgrade worked out well for you.

      If you have any other comments or questions, feel free to reach out. We're here to help! |Angelica| Insignia Products| BBY-ExBrand_Insignia

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is working great so far. The geek squad delivered the unit, checked it out and gave me the best customer service I have ever seen. They are amazing. I will purchase everything from beat buy in the future.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our Chest Freezer, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great freezer for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With grocery prices constantly on the rise it was time to get a means to preserve some. I wasn't familiar with the Insignia brand so did diligent research and determined that this freezer is manufactured by Haier, the parent company of many prestigious brands like Fisher & Paykel and GE. The option of a second basket would be nice but you can purchase them on line. In short it is an excellent value and a good size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    10.2 cu freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was well packaged and huge. I like it because a lot of meats can be store. It worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Deep freezer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is in excellent condition. Since i bought it, it has been performing well. It freezes easily and consumes less energy

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, Oyinsun, for your excellent review! We're delighted to hear that your Insignia™ 10.2 Cu. Ft. Garage-Ready Chest Freezer is in excellent condition and performing well. It's great to know that it freezes easily and consumes less energy. Your satisfaction is our top priority, and we're glad our product meets your needs. If you ever have any questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia