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Customer Ratings & Reviews

$22.99

Customer reviews

Rating 4.7 out of 5 stars with 6653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers praise the 1' USB-A to Lightning Charge-and-Sync Cable for its durability and convenient cable length. Many find the price to be a good value. A small number of customers wish the cable came in more colors, as the white color can get dirty easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 6,653 reviews
  • Rated 1 out of 5 stars

    Unreliable Charger: Keeps Disconnecting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this phone charger, but I'm extremely disappointed with its performance. Every time I try to charge my phone, the charger keeps disconnecting, which is incredibly frustrating. The charger appears to be poorly made and does not fit securely into my phone's charging port, which is likely the cause of the disconnection issue.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jayy,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with, the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not buy spend the money on something longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it negative stars I would. I bought a small one because I need to keep a charger in my car but this thing is so small like barely gives my iPhone 11 enough length to charge properly in the car. And it doesn’t charge that fast, I feel like I have to check every few minutes to see if it’s still charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi ChristinaL,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two days both had a short in them and wouldn’t charge phones

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok sometimes doesn’t charge or disconnects with movement

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    let's hope this purchase was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this new charger for my iphone and i hope it will work if not i have the receipt to get my money back.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 4' Lightning to USB Charge-and-Sync Cable! Please feel free to contact us at the link below if you need assistance with the product.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have stop working in just 3 months. I kept this charger hooked up for work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Miiduniaaustin10. Thank you for taking the time to leave a review on Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack). I understand how upset you are after getting a unit that did not even last long. Please contact us to further assist you.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not so good cable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product. One cable has not been working from day 1. Other one works!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AkmmashudA,

      Thank you for sharing your feedback about the Insignia™ 10' Lightning to USB Charge-and-Sync Cable (2 pack). We're sorry to hear that one of the cables hasn't been working since day one. We understand how frustrating it can be when a product doesn't meet your expectations.

      Please reach out to our customer service team so we can assist you with a solution. Your satisfaction is important to us, and we want to ensure you have a positive experience with our products. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junkie cable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only two weeks this item only charges my EarPods and not my iPhone. Very disappointed with the cable

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 10' Lightning to USB Charge-and-Sync Cable. We know how disheartening is when a product stops working properly. Please allow us to check this situation further! I look forward to your reply.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No way jose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing got less than a trickle of water on it and stopped working completely

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear that your device stopped working after getting a small amount of water on it. That's certainly not the experience we want our customers to have. We understand how frustrating it is when a product fails unexpectedly. We take your feedback seriously and will use it to improve our products. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t stay in iPhone very good, was a quick buy because it was inexpensive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how short this cord is. It’s a waste bc is only 1 inch

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello MilliBoo. Thank you for taking the time to leave a review on Insignia™ - 3' Lightning to 3.5 mm Audio Cable - White. I can tell the disappointment in this model. Please know that we have several models that best works for your device. Kindly call us for product recommendation.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap quality not comparable not satisfied.no recommended friends family.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Insignia™ - 4' Lightning to USB Charge-and-Sync Cable - Moon Gray @ BestBuy

      Thank you for writing a review about our Insignia usb Charger. We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.

      Marites
      Insignia Products
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Home body

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costs are excessive - just because it is an apple product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad phone charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible wouldn’t charge after 3 weeks had to throw it out. Best Buy wouldn’t give me credit. ( done with BB.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the lightning cable. I am sorry to read that the unit stopped working after 3 weeks. Please keep in mind that most of our units have a 1-year warranty. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short cable, not worth the price! I originally thought I was buying a longer cable and didn’t notice I’d grabbed the wrong one until I got home. I tried to make the best of it since I didn’t have a ride back to the store to return it. Like most cables, it doesn’t last long no matter how well you care for it. 20 days later and having problems with it already. I would expect a charge cable to at least last a month if it costs more than $5. This did not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    bad quality broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke wihtin a week very bad quality will not buy agaain

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this cell phone charger cord gets the job done, the cord is extremely thick and bulky. Not easy to carry around. Cord gets tangled a lot.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cracking

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a great length, these crack within months of getting them and no longer work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10' Lightning to USB Charge-and-Sync Cable (2 pack) - Moon Gray, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not Wowed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord too short and doesn’t charge as fast as it claims!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charger review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, get my phone pretty hot when using it however

    I would recommend this to a friend