Customer Ratings & Reviews
- Model:
- NS-PWSU1028
- |
- SKU:
- 5792007
Customer reviews
Rating 4.8 out of 5 stars with 1410 reviews
(1,410 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the 10 Outlet/2 USB 2700 Joules Surge Protector for its useful USB ports and sufficient outlet count. Many appreciate its overall performance and surge protection capabilities, while others find the price and size to be appealing. A few customers reported issues with the product's functionality, stating it stopped working after a short period.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Outlets too close for my use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outlet too close. Did not serve me well in that regard.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average, a lot of outlets, but pricey.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright and can't ask for too much but overpriced. Needed in a hurry and had to settle.
I would recommend this to a friendRated 3 out of 5 stars
Another tech requires more Surge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought a Fish Tank for my kids and needed another Surge Protector.
I would recommend this to a friendRated 3 out of 5 stars
Overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ended up returning this, found the same on Amazon for haf the price
No, I would not recommend this to a friendRated 2 out of 5 stars
kHope it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and taking a chance. Purchased this product at Best Buy. Instructions say don't install is there is not 30 feet of wire before the circuit breaker box. Why not? Geek squad said they never heard of anything like that. Question to manufacturer said the same thing? Nobody can answer the question!
No, I would not recommend this to a friend- Cons mentioned:Issues
Rated 2 out of 5 stars
Worked
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a short period of time and then quit working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand the feeling when things don't go as planned and it's a disgrace how you haven't had a chance to test the unit since it's not working properly. Please call us, we would like to know more about this issue. You can call us over this line 877-467-4289 we will be more than happy to assist you.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Dead after 24 hours
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously i plugged in one too many gadgets and fried this thing within 2 days. No reset, no try again, just dead. Had it for 24 hours and now it's done. Definitely not worth buying.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was the right length and seemed very functional! I got it for the best price.
I would recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not the bext product. falls out of the outlet sometimes
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything unplugs very easily when barely touched
No, I would not recommend this to a friendRated 1 out of 5 stars
Insignia surge protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not bought this item, why this item is in my account?
No, I would not recommend this to a friendRated 2 out of 5 stars
Some reason not to plug in all the outlets but LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly big unit Must be nice since it’s heavy and does not fly into a spring like outlet like those stripped surges.
No, I would not recommend this to a friendRated 2 out of 5 stars
No!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within a year. Don’t go for it!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Honesty,
I would like to express my concern about your experience with this Insignia™ - 10-Outlet/2-USB Surge Protector - White. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Surge Protector since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Defective unit ?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this items last month and it has already stop working. All I had plug in are my PC, monitor and phone charger. Not sure if I got a defective one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jason!
Thank you for taking the time to review our Insignia Insignia™ - 10 Outlet/2 USB 2700 Joules Surge Protector - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 2 out of 5 stars
Outlet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente outlet used for computer accessories phones tablets
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the surge protector. I am pleased to know that your devices are protected.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
didn't protect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a surge protector is to protect it failed to do so. it kill my tv a ps5,nintendo switch and a netgear 5 port switch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 10 Outlet/2 USB 2700 Joules Surge Protector. I know that this could be an unfortunate situation that didn't protect and kill your tv a ps5,nintendo switch and a netgear 5 port switch, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Went bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It randomly stopped working. I at first thought it was my outlet but i then took the surge protector and plug it in another outlet and it still wouldnt work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not protect against a power surge. Lost everything that was plugged into it, except the surge protector.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 10 Outlet/2 USB 2700 Joules Surge Protector. We’re sorry to hear about the issues you faced with the power surge and the loss of your devices. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-outlet-2-usb-2700-joules-surge-protector-white/5792007.p?skuId=5792007
Rated 1 out of 5 stars
Stopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after month of use. Very disappointed in the product
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn t offer much protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this power strip for extra plugs and protection against electrical spikes. Returned to low levels of protection. the return process was easy. thanks, customer service.
No, I would not recommend this to a friend






