Customer Ratings & Reviews
- Model:
- NS-P10DVD18
- |
- SKU:
- 5840902
Customer reviews
Rating 4.3 out of 5 stars with 608 reviews
(608 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 10" Portable DVD Player with Swivel Screen for its excellent picture quality and ease of use, finding it particularly convenient for children. Positive feedback also highlights the device's acceptable battery life, attractive price point, and the convenient swivel screen. A minor drawback mentioned by some customers is the volume level, which some found insufficient in certain situations.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Ehh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehh.. go with a better one. Bought it because it wasn’t expensive.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really don't like when a product doesn't do what it says it can . I purchased 2 of these and neither one would connect to a larger screen through the A/V out jack ! Only the audio and no video came through .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gamer9, I am sorry to read that your units are not longer working. Please give us a call at 877-467-4289 so we can assist you with this matter. Viri E. Insignia Support.
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in September of 2019. It’s now December of 2019 and it’s already broken. Error message appears that says there is no disc in the player when there is. Hoping to reach out to the company for some answers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Niel!
Thank you for the comments about the Portable DVD Player. We are really sorry to hear it has stopped playing after 3 months. We understand it is always disheartening when a product doesn't work correctly. Please allow us to assist you further by clicking on the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 2 out of 5 stars
CD lacks more features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. It doesn't have other features that my smaler CD had.l
No, I would not recommend this to a friendRated 2 out of 5 stars
Did not work well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with all CDs. Not very functional or compact.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad deal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had good luck using Best Buy brand, but this one was not good. I was very busy with my parents and did not get to use it. So when I had time I took it out charged it up and it didn’t work. It was way passed the return date so I threw it away.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 2 of these within the last year. The first one lasted about 9 months before the sound started messing up, bought the second one on Dec 3, and it won’t go past the Insignia screen.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dawn.
I know the feeling of being without a DVD just after months of getting a new one. We would like to know what happened with your particular unit. Allow me to remind you that this Portable DVD have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Never worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the DVD player never worked - it couldn’t read neither cd’s nor dvd’s. I had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a chance to use it. Bought It as portable, it must be plugged in To a wall socket. Has a 1:30 battrie charge run time, movies are 1:45 to 2:15 long. I returned it. I was looking for one to use in my truck.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player is made by the same manufacturer as the Ematic brand. It only has slightly better buttons otherwise it’s cheaply made. What happened to the Sony portable players?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Denk.
I understand that this product did not fulfilled your expectations. This product is made exclusively by Insignia Products for Best Buy. With opinions like this you bring to our attention what is important to you. Depending on the needs of our customers we might change it's design in the future. We appreciate your feedback and preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
10" DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly manufactured. The swivel top becomes loose easily which causes difficulty viewing.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I appreciate the time you took in providing this review for our Portable DVD Player. I am very sorry to read that you our product is not living up to your expectations. We thank you for the feedback and will use your comments to better our product in the future. If you have any issues with the unit, please feel free to get in touch with us at the link below.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
No
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and it started out good !!! Now it Durant hold a charge!!!!! I had to take it back!!!! And the picture is not good quality
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned as it did not function well. Not compatible with what I had at home.
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom she had 3 days broke I am taking it back and get a different one
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for a month... Please take off the market
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shelly!
Thank you for writing a review about our Portable DVD Player. We know how disheartening is when a product does not last long. Please allow us to assist you further by reaching us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Didn’t work at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality screen that didn’t work . Picture distorted and scared the kids! Yikes! Took it back
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I am sorry to read that you had a bad experience with the portable DVD player. And more importantly that your children had to see this issue. If you have any question or concern, please contact us. -Grace Insignia Support https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Quit working in less than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on June 22nd, quit working July 17th. Used maybe 6-8 times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Justin,
Thank you for taking the time to share your experience. I am sorry to read about this situation with our portable DVD player, I know it is not nice. At the end you will find a link to contact us, rest assured we are going to do our best to help you to check what could the problem be, we are here for you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Did not work for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it was a good buy the sound quality was very poor. The sound was very low.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to leave your review. I definitely understand how disheartening it is when a product doesn't turn out as you expected. If you still have this, feel free to get in contact with my team so we can assist you.
- Janine G.| Insignia Support | https://www.insigniaproducts.com/contact-us |
Rated 1 out of 5 stars
Didn’t like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was small and it was very slow to load the pictures.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was junk. Barely worked for a week. Will never buy again
No, I would not recommend this to a friend





