Customer Ratings & Reviews
- Model:
- NS-P10DVD20
- SKU:
- 6332164
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the ease of use, picture quality, and portability of the 10" Portable DVD Player with Swivel Screen. The swivel screen and decent battery life are also frequently praised. However, some customers mention that the volume could be improved, and there have been some issues reported with the remote control. Overall, the positive feedback on ease of use and picture quality outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Portable DVD Player
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This CD/DVD player is not worth the money. We were there to purchase a portable Blu-ray player and they told us this was that. It didn’t work half the time it lagged a lot. We returned them.
No, I would not recommend this to a friendNo good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to not work most of the time. Says no disc..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I apologize that the Insignia 10" Portable DVD Player with Swivel Screen is not working properly and often says 'No Disc'. Can you please try troubleshooting steps with me to resolve the issue? If not, I'd like to offer a replacement unit or refund as a one-time courtesy. Please let me know your preference. Jeth | Insignia™ Support. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-10-portable-dvd-player-with-swivel-screen-black/6332164.p?skuId=6332164
HORRIBLE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor Quality,remote is below standards, paper thin ! There has to be a company that could make a better quality product!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Navy,
I am so sorry to hear that your experience with our Insignia™ - 10" Portable DVD Player with Swivel Screen - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks cheaply made and does not always work as it should. I would not recommend. Best Buy had only two or three to choose from. I truly wish we would have gone somewhere else and paid more money for one of more quality. It is one of those..."You get what you pay for."
No, I would not recommend this to a friendBad speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers were cracking with the volume turned up. I returned the item
No, I would not recommend this to a friendGood except charging cord
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dvd works great, however, the charging cord stopped charging after about two months of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Maria1654,
Thank you for taking the time to review our Insignia™ - 10" Portable DVD Player with Swivel Screen - Black. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke in two months and Best Buy doesn’t take any responsibility of there product after the return period end! I would stop buying products from Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Naomi,
Thank you for taking the time to review our 10" Portable DVD Player. I understand the player broke after two months and that can be disappointing. However, we will be happy to work with you to find other options. Please, use the link below to contact us at your earliest convenience.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Headset / speaker issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When hooking up a headset, the scratchy sound carry over to the speaker. Otherwise, it works god.
No, I would not recommend this to a friendAs Basic as it gets. Barely Acceptable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely Basic, Low Sound, Few Features, Hard to use Controls--and very basic, at that. Overall a "No-Go."
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi reikisage!
Thank you for taking the time to review our Portable DVD Player we are constantly working to improve our products and your feedback is very important for us. If you have any questions or concerns regarding this product, please let us know using the link below, we'll be more than happy to assist you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Sorry device!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was faulty. Will never buy another one from store. Could not return item to exchange nor for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia™ 10" Portable DVD Player with Swivel Screen. We appreciate your thoughts and understand how crucial it is for products to perform as expected. Your experience is important to us, and we will consider your comments as we aim to enhance our offerings and customer satisfaction in the future. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-portable-dvd-player-with-swivel-screen-black/6332164.p?skuId=6332164
Below average
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really average or below average quality. Not happy. It lasted like 6 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GabrielL. Thank you for taking the time to leave a review on Insignia™ - 10" Portable DVD Player with Swivel Screen - Black. We understand how upset you are, knowing that the product did not even last long. We want to check the product issues here with you. Kindly contact us or visit our website below so we can further assist you in this issue.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
Not worth it. Find something else
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a nice addition to car rides for about 4 months. Now the device doesn’t charge at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank your for taking your time to write a review about our 10" Portable DVD Player. We know how disheartening is when a product stops charging. Please allow us to check this situation further with you! Feel free to contact us by clicking at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Don't purchase this one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for a blind friend, however, the picture didn't work and the sound was even worse. Took it back. It was not a good buy!
No, I would not recommend this to a friendMy bad luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not at all pleased with the device no sound. Unit is in landfill
No, I would not recommend this to a friendThis was ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working after 2 months. Don’t waste your time
No, I would not recommend this to a friendBroken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been trying to contact Best Buy for almost two weeks. I bought this item and it was already open and the device was broken.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Linda,
Thank you for letting us know about your broken DVD player. I know how upsetting this may have been for you, so please get in touch with us at the link below so we can solve this issue as soon as possible.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Boo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Fuzzy lines defective. Disappointed because using for car ride and now couldn’t
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Santa present but, unfortunately, it quick working almost immediately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable DVD player. I am sorry to read that the unit stopped working after the purchase. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Would not recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work, and appeared to have already been opened and used. We returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RuthH,
Thank you for taking the time to review our Insignia™ - 10" Portable DVD Player with Swivel Screen - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Get the insurance!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 months. Thank God Best Buy took care of me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RealReviewer,
Thank you for writing a review about our Insignia™ - 10" Portable DVD Player with Swivel Screen - Black. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.insigniaproduct.com