Customer Ratings & Reviews
- Model:
- NS-S10CCBK
- SKU:
- 6406530
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 10-Sheet Crosscut Paper/CD Shredder for its shredding capacity and overall performance. Users find it easy to use, and many are pleased with its low noise level and size. While some users have noted concerns about overheating, jamming, the motor, and its lightweight design, these issues are not as frequently mentioned as the positive aspects of the product.
This summary was generated by AI based on customer reviews.
its alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its alright,its alright,its alright,no complaint,,
I would recommend this to a friendReviewer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Only issue is it takes a few seconds to recognize the paper to shred.
I would recommend this to a friendTurns off when it starts to get hot and it takes a
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off when it starts to get hot and it takes a very long time for it to be back up and running
No, I would not recommend this to a friendSo-so
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s shredding fine so far, but the buttons feel really cheap.
I would recommend this to a friendSchedder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke the second time used, moter didn't go out on switch broke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We are sorry to hear that the motor and switch broke after only the second use. We understand how inconvenient this must be and appreciate your patience. Please call our Insignia hotline at 1-877-467-4289 for further assistance. Your feedback is important to us, and we are committed to improving our products and services.
Shiela | Insignia Support
Don’t really know
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. It was much more expensive than another better one I found
No, I would not recommend this to a friendCheap material
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The on off switch broke, after using a few times. Do not buy.
No, I would not recommend this to a friend- Cons mentioned:Jamming
Don’t buy this.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this! Broke down after a year and it jams a lot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ZaggLoyalUser,
Thank you for taking the time to review our Insignia™ - 10-Sheet Crosscut Paper/CD Shredder - Black, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Didn't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tI did not like this shredder and returned it. I hated that you had to remove the top in order to empty the bin, what a pain. If you want a shredder that has a pull out bin then it's worth paying the extra money. That is what I did. This one was unfortunately returned.
No, I would not recommend this to a friendNot a happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit broke just 3 weeks after purchase, so I had to go through Insignia to try to get it serviced under the manufacturer's warranty. Problem is, I purchased it as a gift for my elderly mother who lives in another city, so now she has to go take care of it herself after having had only 3 weeks of use of the unit. I have had paper shredders that stop functioning before, just none that have stopped working within weeks after purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nags,
We apologize for your experience with this product. It is important for us to know your feedback so we can continue to improve its quality. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Shredder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a little small but works ok. We shred a lot.
I would recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not do receipts which is mainly why I purchased it. Also bogs out on more than 3 sheets at a time. Gets hot and cuts so small paper pieces get stuck underneath the blades very easy
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for 10 minutes- the red light came on and would't go off after several hours, So I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia 10-Sheet Crosscut Paper/CD Shredder. We're sorry to hear about the issue you experienced with the red light.
We understand how frustrating it can be when a product doesn't work as expected. The red light typically indicates that the shredder is either jammed, overheated, or the top part is not properly attached to the bottom part. Your feedback is important to us, and we will use it to improve our products.
If you have any further concerns or need assistance, please reach out to our customer support team. We're here to help and ensure you have a better experience with our products in the future.
Thank you for choosing Insignia.
Getting heated and turns off very often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device getting heated very frequently and turns off often
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 10-Sheet Crosscut Paper/CD Shredder. We appreciate your feedback regarding the performance of the device, as it helps us understand how our products are being used. Your insights are important, and we hope you find ways to maximize your experience with the shredder in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-sheet-crosscut-paper-cd-shredder-black/6406530.p?skuId=6406530
Keep looking, don't buy this one!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews were good, not the cheapest medium sized shredder but gave it a try. Had to return it. Made a giant mess, ground so fine that it was like dust everywhere when emptying. Got hot but overheat light never came on. Same for jam light, was jammed and I thought it was dead. This is all on the first day using it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RobinS,
We are sorry for your experience with this product. Your feedback is important so we can improve its quality for the convenience of our customers.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Motor
Totally jammed on bucket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor sounds taxed without paper. Jammer it without going more than 5 pages at a time.
No, I would not recommend this to a friend Shredder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok fir light duty. It has jammed a few times. A single credit card jammed
No, I would not recommend this to a friend- Cons mentioned:Overheating
easy overheat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.overheat after 5mins. have to wait for 30mins to cool down.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 10-Sheet Crosscut Paper/CD Shredder - Black. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Save Your Money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product worked fine the first time I used it. The second time, machine did not work at all. Opened it up, cleaned the head on the interior, contacted customer service, still not working. Promptly returned with no hassle from Best Buy.
No, I would not recommend this to a friendInsignia Shredder Quality issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Insignia shredder and found that the button for continuous forward shredding did not work. Best Buy was terrific and took it back, sent me a second one that had the same problem, so I returned the second one and bought a Fellowes shredder which works great.
No, I would not recommend this to a friend