Customer Ratings & Reviews
- Model:
- NS-S10CCBK
- SKU:
- 6406530
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 10-Sheet Crosscut Paper/CD Shredder for its shredding capacity and overall performance. Users find it easy to use, and many are pleased with its low noise level and size. While some users have noted concerns about overheating, jamming, the motor, and its lightweight design, these issues are not as frequently mentioned as the positive aspects of the product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Motor
2.5 hour drive for a dud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got about 20 sheets through it (paper only) before it quit working. Reverse still works, power light comes on in other modes, but motor won't activate. Not on 'fwd' or 'auto.' Called Insignia customer service to see if there was troubleshooting or a known issue workaround or something and they refused to help me without getting a bunch of personal info they really don't need. Smacked it a few times out of frustration and it began working until I ran about another 100 sheets through it. It's going to be a 2.5 hour drive back to town to the store to return/exchange it and I'm not happy about it and I'm worried about what's wrong with these things where hitting it knocked sense back into it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AngieM,
Thank you for taking the time to review our Insignia™ - 10-Sheet Crosscut Paper/CD Shredder - Black. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
cut up dvds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cut quick, cut fast , even did dvds. could leave it plugged in
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering online for pick up was seamless and efficient
I would recommend this to a friendNo like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor poor poor poor poor poor poor poor poor poor poor
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Insignia Customer, thank you for sharing your feedback; we’re sorry to hear that your Insignia™ 10‑Sheet Crosscut Shredder didn’t meet your expectations, and that’s absolutely not the experience we want for you. Your feedback is important to us, and it helps us continue improving our products and overall customer experience. Rafay | Insignia Products
- Cons mentioned:Overheating
Shredder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A. Don’t do more than 2 sheets if you want to keep shredding. It will over heat really quickly. B. After overheating it took forever to cool down and start working again. C. I couldn’t get through shredding my 2011 taxes before it overheated. Over heating is a big problem and I didn’t even feed 10 sheets like it is advertised to do.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thomas,
Thank you very much for letting us know about the overheating that is happening in your Insignia Paper/CD Shredder. This is totally not the experience we wanted for you. Please, contact us so we can get you the best help.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after 14 mos of light duty, Very disappointing. Warranty folks were unmoved by such an early failure, they offered to do nothing, Will not buy Insignia Brand again. Best Buy overall has done a good job of improving over the past 5-10yrs, Time to reconsider. Hello, Amazon Prime?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Nickname, for sharing your feedback on the Insignia™ 10-Sheet Crosscut Paper/CD Shredder. We appreciate your honesty and are sorry to hear about your experience. Your input is valuable to us, and we will use it to improve our products and services. Thank you for taking the time to share your thoughts. Jeth | Insignia Support.
- Cons mentioned:Overheating
Shredder/ would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely does not take 10 sheets of paper. 2 or 3 at the most and quits working after a few minutes because it overheats. I would not recommend this product and wish I could return mine
No, I would not recommend this to a friend A lot of maintenance is required
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never put more than 1 paper at a time, but cut up paper is always tucked in between the blades
No, I would not recommend this to a friendDo Not Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the shredder today, and it broke on the first piece of paper I tried to feed through. I cleared out the jam, but it seems to be broken. The motor runs, but the blades don’t spin.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lauren!
Thank you for taking time off your day to let us know about your experience with the Paper Shredder. Could you please contact us so we can offer you a resolution?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these in 7 days, both broke down Poor quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Chas! Thank you for taking the time to review our Insignia™ - 10-Sheet Crosscut Paper/CD Shredder - Black. I am sorry to know about waht happened on the product you purchased. Kindly contact us to be able to check all options.
Insignia Support
Mary
www.insigniaproducts.com/support