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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 1287 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the 10-Sheet Microcut Shredder for its excellent shredding quality, low noise level, and ease of use. Many find the size perfect for home use and appreciate its large capacity. While some users reported occasional jamming or difficulty with the wheels, overheating was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,287 reviews
  • Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay if you don't need a heavy-duty shredder. It is slow and clunky.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works well. A little noisy but no big problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    movieguy1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price, good deal for the money. great value..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly made item. The motor started doing pulse shredding papers about 1.5 years into use. And I use the "used" very lightly. It's shreeded no more than 550 peices of paper in 1.5 years. I've tried resetting it, turning off and itvstill pulse shreds. By pulse shred I mean the power button flickers and it shreds for 2 seconds then turns off and repeats this process.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this item for 2 years. Hardly used at all. Quit working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jonathan, thank you for sharing your experience with the Insignia 10‑Sheet Microcut Shredder. We are sorry to hear that it stopped working after such light use over two years. That’s not the long‑term performance we aim to provide, and feedback like yours helps us look for ways to improve future designs. thank you again for your review.
      Rihan | Insignia BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It was good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but it got jammed at times. Not good for daily use. Maybe mine was just defective.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shredder makes loud noises and is very annoying and i just bought it not to long ago on my charge card wont recommend this shredder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a such good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough strong shredder. But not 10 pages as it saying on the box. Max 7 and if more it just stopping to work. For a such price not doing a good job. Better to find cheaper one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed regard how many sheets it can handle. Not close to what the manual said. Also very loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Horrible waste of time and money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible device. Do not put more than one sheet or two very thins sheets (like store register receipts) in there at a time or you’ll have to unplug it and use something like a pair of scissors to did the jammed paper out. The specs say it can take up to 10 pages but I have not found that to be true. It overheats easily, and the design does not allow an easy way to unjam the machine.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for the review. I do apologize if you did not like the product. For us to fix the issue please give us a call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I was expecting or quality, returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mine lasted < 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good while it lasted. Motor died right around the 2 year mark, thankfully I had a protection plan and I was able to get a refund to purchase another model.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We're glad to hear that you were able to utilize your protection plan for a refund. We understand the importance of durability and reliability in our products, and your experience will help us improve. If you have any further questions or need assistance, feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Paper Shedder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked until it stopped working. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrongly advertised capability.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really can't shred more than two pages at a tims or it would jam. Not happy with this product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm truly sorry to hear you're experiencing jamming issues with your Insignia shredder, especially when trying to shred more than two pages. That's definitely frustrating, and I understand why you're not happy with the product. We aim for our shredders to be efficient and reliable, so this isn't the experience we want you to have.

      If you haven't already, please try some basic troubleshooting like ensuring the shredder's bin is empty and that you're using it for the recommended paper capacity as stated in the manual. Sometimes, certain types of paper or staple/paperclip removal can help.

      However, if the problem persists, please don't hesitate to contact our support team at 1-877-467-4289. They are available 24/7 and can provide more specific troubleshooting steps or discuss warranty options to get this resolved for you. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very shoddy...Avoid the house brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four roller wheels inserts was far too big for the slot to fit into the shredder bottom and cracked the place in the bottom of the shredded. Wih three wheels it would tip over so items were placed under it to balance. It was not worth it to lug it back to Best Buy, wait in a long line, and if they had one in inventory no guaranty the same model would not be defective too. The shredder has worked so far. Two of the three items purchased from Best Buy's house brands in the last two years had problems. Next time I will avoid Best Buy. Sorry for the negative review, but at the factory they goofed on what they included.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi DissapointedCustomer,

      We truly apologize for your experience with this product. Hearing your feedback is important to us so we can continue to improve the quality of this product. If you need further assistance, please contact Insignia at 1-877-467-4289.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is junk. The first shredder was purchased on July 16th. It had stopped working by December. I'm not a heavy user. I just shred the mail with sensitive info on it. Occasionally I might have up to 10 pages but it's extremely rare. The shredder can't handle it. I finally returned it in January and they swapped me out for a new one since it was still under warranty. Now, that shredder is acting up and not shredding. I'm hoping I can just get my money back or pick another brand of shredder.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi KristyD! I'm sorry to hear about your experience with the shredder. It must be frustrating to have two malfunctioning devices in such a short period of time. Please call 1-877-467-4289 for assistance with the 1-year manufacturer's warranty. Thank you for your patience and understanding.

      JC | Insignia Support https://www.bestbuy.com/site/insignia-10-sheet-microcut-shredder-black/6455545.p?skuId=6455545 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It claims it will do up to 10 sheets at a time. The most I’ve been able to do without it jamming up is 5.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A decent shredder but could be a bit better price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An adequate shredder but at least the waste bin is quite sizeable for home use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It shreds paper.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother wanted a paper shredder, this one was in her price range. It shreds paper.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this item is overpriced and I probably could have bought a cheaper one that would have worked as well

    No, I would not recommend this to a friend