Customer Ratings & Reviews
- Model:
- NS-S10MCBK2
- SKU:
- 6455545
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 10-Sheet Microcut Shredder for its excellent shredding quality, low noise level, and ease of use. Many find the size perfect for home use and appreciate its large capacity. While some users reported occasional jamming or difficulty with the wheels, overheating was not a widespread concern.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia is junk. I had it for a few days when it stopped working for good. I returned it and purchased the Honeywell.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, DebbieC! We appreciate you taking the time to let us know about your experience with the Insignia™ 10-Sheet Microcut Shredder. If you need any assistance or have any questions, please feel free to reach out! Jeth | Insignia Support.
Stop working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great the day I bought it shredded sine old paperwork about half a bin full. A week later when was ready to clean out the file cabinet it would not work nothing no lights even tried it on another receptacle on a different circuit. Returning it today for repair since i waited too long to take it back to return it for another brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 10-Sheet Microcut Shredder ! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke immediately after 1st use. Overload light just comes on constantly now, no functionGarbage. do not buy this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the inconvenience and frustration caused by the product malfunction. Your experience is important to us, and we will use your feedback to improve our products and services.
- Carl | Insignia Products
- Pros mentioned:Capacity, Shredding quality
No title
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how this shredder accepts 10 sheets to shed at a time. I don't like how this shredder shuts itself off automatically, then I have to toggle the on/off switch a few times to get it to actually start shredding again, after standing idle for a few minutes.
I would recommend this to a friend Toxic odor from motor? Very bad !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using the Insignia-10-sheet Microcut Shredder (Black): Within 10 minutes of moderate shredding of 2-3 sheets at a time, a toxic odor of like burning plastic is apparent and only gets worse. I would not use and took immediately back, and one sales person said he had the same complaint a short while back with same shredder.
No, I would not recommend this to a friendAbsolute Junk!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For no reason what so ever after using this shredder for a little over a month it just stopped working. I understand these system are asked to put up with the rigors, but a month?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 10-Sheet Microcut Shredder. We appreciate your feedback and understand how important it is for a product to perform consistently. Your comments are valuable and help us strive for better quality and reliability in our products. Jeth| Insignia Support. https://www.bestbuy.com/site/insignia-10-sheet-microcut-shredder-black/6455545.p?skuId=6455545
- Cons mentioned:Overheating
No good. It smoked so I returned it.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choked on 4 sheets of legal paper. Over heated then smoked.
No, I would not recommend this to a friend I would not buy this product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item. Very weak motor when you put in multiple pages,
No, I would not recommend this to a friendNot recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the way it worked paper got stuck halfway down could not use the reverse and I was just using 4-6 copies not the 10 suggested
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 10-Sheet Microcut Shredder. We appreciate your feedback and understand how frustrating it can be when a product doesn’t meet your expectations. Your insights are valuable to us and will help guide our efforts to improve our products and ensure a better experience for all customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-sheet-microcut-shredder-black/6455545.p?skuId=6455545
Shredded for 1 hour, 2nd shredded for zero minutes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought shredder - functioned for 1 hour - returned and got another one. Second shredder did not power on - need to return the second shredder
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Smith,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Shredder
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this product, it stops working within 6 months of purchase and is not returnable for a new piece
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Zana,
Thank you for taking the time to review our Insignia™ - 10-Sheet Microcut Shredder - Black. I understand how frustrating this must be for you. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Shredder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia shredder was returned. The wheels would not install properly leaving the shredder unbalanced so the paper drawer was difficult to remove & replace.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Duane,
Thank you for the review. I do apologize if the product did not work for you.
Insignia Support,
Renee
Excellent!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece of machinery. Would recommend for home & poffice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your excellent review of the Insignia™ 10-Sheet Microcut Shredder! We’re glad to hear that you’re pleased with its performance and that you would recommend it for both home and office use.
If you have any other feedback or need assistance, please don’t hesitate to reach out. We appreciate your support and recommendation! Enjoy your shredder! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Waste of time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for me! It stopped working after one use! Took it to the geek squad and without trying to repair, I was reimbursed for the purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 10-Sheet Microcut Shredder. I know that this could be an unfortunate situation that It stopped working after one use, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started making too much noise after two days of use
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product started making noise after just two days of use. Your comments are important to us, and we'll use them to improve our products. We apologize for any inconvenience this has caused.
- Carl | Insignia Products
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pages immediately got stuck after use for the first day, and got stuck multiple times after. Mind you I would only shred 3 to 6 pages max.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dann, Thank you for taking the time to leave a review of our Insignia™ - 10-Sheet Microcut Shredder - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Unhappy camper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One use and unable to open and empty basket. Will contact store
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that you're having trouble with the Insignia™ 10-Sheet Microcut Shredder. It sounds frustrating to deal with a product that isn’t functioning as expected after just one use. Contacting the store for assistance is a good step, as they may be able to help with troubleshooting or offer a replacement. I hope your issue gets resolved quickly! If there's anything else you'd like to share or if you have further questions, feel free to ask. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-sheet-microcut-shredder-black/6455545.p?skuId=6455545
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i need to return this item. It did not do what it was suppose to do. It kept getting jammed and delaying work pro-activity.
No, I would not recommend this to a friendMicro shredder
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one never worked right to begin with. Would stop and start on its own. Returned within warranty. Probably a lemon. Will try again. Hope it works?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mich,
We regret that you have received a product that would not work right. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Shredder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last for 3 days . Had to return paper got jammed wouldn’t come out. Try to shred 3 papers and got jammed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your experience with the Insignia™ 10-Sheet Microcut Shredder. We appreciate your feedback regarding the performance of the shredder, and it's helpful to know your thoughts on its functionality. Your insights are valuable, and we are dedicated to enhancing our products to ensure a better experience for our customers. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-10-sheet-microcut-shredder-black/6455545.p?skuId=6455545