Customer Ratings & Reviews
- Model:
- NS-MCA1021C
- SKU:
- 6410842
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the 10' USB-A to USB-C Charge-and-Sync Cable's length, finding it perfect for various situations and home setups. The cable's durability is also a major plus, with many praising its toughness and quality. Positive feedback also highlights the reasonable price point. The USB-C connector is appreciated for its compatibility with modern devices.
This summary was generated by AI based on customer reviews.
Short of Sales Help!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the wrong charging cord I own a J3 Samsung. When I went to the store all the associates were busy waiting on Cell phone customers. So I had to look for the charging cord and made this mistake. Generally this is always the case, you have to sign in to get answers etc.
No, I would not recommend this to a friendCord won’t fit phone socket at < than 1 month old!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month since I purchased this cord, and already it does not produce a tight enough fit in the socket of my IPhone 10r to charge. Another cord I bought many months ago on Amazon still fits and charges, so I guess that’s where I’ll be buying cords, etc. from now on...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to leave a quick review of our Charge-and-Sync Cable, I understand how important it is to keep our phones fully charged to stay communicated and how not being able to do so can be quite upsetting, I would kindly ask you to contact us using the link below, we'll be more than happy to read from you and assist you in the best way possible:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
No no
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did not work at all not worth it just buy thr actual brand
No, I would not recommend this to a friendDO NOT TRUST ONLINE CHAT ADVICE!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy representative (online chat) advised incorrectly to order this. It did not fit my Samsung S8. Created a good many problems for me to get this corrected. Local store helped out.
No, I would not recommend this to a friendOn of charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out box intermittently charge and not charge. Tablet constantly sounded when plugged in charger like connecting then disconnecting. Possible just bad cord but thankfully found origami cord
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JeremyR,
Thank you very much for taking the time to review our Insignia - 6' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Anker portable charger cord.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord attachment wouldnt fit on my phone, too tight a connection. The charger by Anker is a very good product though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JulianneK. Thank you for writing a review about our Insignia USB Charger Cable. I apologize that the cord attachment would not fit to your phone and it is too tight in connection. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Broke after a few weeks of non regular use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it Nov, 20 2022 as of Dec, 12 2022 the part that inserts into the phone snapped of and was a pain to remove. I bought it for my car and it was used only a few times before is gave up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 10' USB-C to USB-A Charge-and-Sync Cable! We know how frustrating is that the product has stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your cable.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Trash cord
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.C end broke on the 15th day of ownership, now it only slow charges at a certain angle
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear about the issue with the charging cable. It’s disappointing when a product doesn’t perform as expected so soon after purchase.
Thank you for bringing this to our attention. We appreciate your feedback as it helps us improve our products and services. We hope to resolve this issue for you quickly and ensure a better experience in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-10-usb-a-to-usb-ca-charge-and-sync-cable-charcoal/6410842.p?skuId=6410842
Piece of junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The second time I used it the end of the usb cord pulled apart. I could not fix it. Do not buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Warrior57. Thank you for taking the time to leave review on the product Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. It is disheartening to know on what happened to the product. We love to check you warranty on this. Kindly contact us through the link below.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
Slow charge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging cord takes 4 or more hrs to charge my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We understand how important it is to have a fast and efficient charging experience. Your comments are valuable to us, and we'll take them into consideration as we work to improve our products. We appreciate your patience and support. - Carl | Insignia Products
Poor port connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst charging cable ive ever purchased. The usb-c doesnt fir right on any device and falls out with any movement. DO NOT BUY
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobertH,
Thank you for taking the time to leave a review of our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Did not live up to expectations.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as durable as it looks. Failed after a few months without any obvious physical damage. So disappointed since I purchased it to be heavy duty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alaistair,
We're sorry to disappoint you. We are working to improve the quality of our products for the convenience of our customers.
Insignia Support
Lea
www.insigniaproducts.com/support
USB-A to USB-C cable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these cables and one is already broken inside the plug. Don’t waste your money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JulieC,
Thank you for taking the time to leave a review of our Insignia™ - 10' USB-A to USB-CA Charge-and-Sync Cable. We are sorry to read about receiving a broken cable. We would love to check this with you, you may contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Garbage from a decent company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically garbage, will not stay plugged into either my pixle2 or either of my families samsungs. The natural bend of the cord is strong enough to pull plug out of the phone while both are sitting on desk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Richard,
Thank you for taking the time to review our 10 Ft. USB Type-C to USB Type-A Charge-and-Sync Cable. I understand it won't stay plugged in and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
extra cable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only giving it a poor review because it doesn't work with the car charger. user error for sure, but I have to say it's difficult sometimes to match cords to products.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are no directions on how to use this cord. I contacted the phone # on the box as well & still no help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello TiffaniqueB,
Thank you for taking the time to leave a review of our Insignia™ - 6' USB-C to USB-A Charge-and-Sync Cable. The Insignia NS-MCA621C 6' USB-C to USB-A Charge-and-Sync Cable lets you power and transfer files from USB-C smartphones, tablets and more. For further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
So Slow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have different cables that work fine, this one for whatever reason takes forever to load up CarPlay.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6' USB-A to USB-C Charge-and-Sync Cable! We know how frustrating is that your cable was so slow. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your cable.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to charge your phone by long time I mean hours
No, I would not recommend this to a friendNot a good charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a couple weeks. Wouldn’t recommend.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We are sorry to hear about your experience with our product. We strive to provide high-quality products and customer satisfaction is our top priority. Please contact our customer service team so we can assist you with finding a solution to this issue. Thank you for bringing this to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-6-usb-a-to-usb-c-charge-and-sync-cable-charcoal/6410839.p?skuId=6410839
Save your money, buy a different brand
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These stopped working a couple of months after purchasing them. This is something I would expect from gas station chargers but not from Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kelley,
Thanks for taking the time and effort to leave a review our Insignia™ - 10' USB-C to USB-A Charge-and-Sync Cable - Charcoal. We apologize that our product did not satisfy your expectations because it stopped working a couple of months after purchasing them. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com