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Customer Ratings & Reviews

Your price for this item is $16.99

Customer reviews

Rating 4.6 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 6' USB-C to Lightning Charge-and-Sync Cable's length, which is perfect for various uses and locations. The cable's durability and braided design are also frequently praised, along with its affordable price point. While some users noted slight warmth during charging, the overall feedback highlights the cable's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,619 reviews
  • Rated 2 out of 5 stars

    Broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the charger in January and it is already broken, I would have thought it would had been a better charger, unfortunately was not.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're very sorry to hear that the charger broke so soon after you purchased it in January. We understand your disappointment, as you expected it to be more durable. Please contact our customer support hotline at 1-877-467-4289 so we can address this issue and explore potential solutions. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Cable works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable works as described. Used for new iPad 8.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working After Couple of Weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia cables do not work for more than a few weeks. I thought it might have been a one off with my iPad charger, but this cable I bought specifically for my phone does not work anymore either. I cannot recommend this product nor this brand, as 2/2 cables I purchased stopped working after only a few weeks.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jesse,Thank you for taking the time to leave a review of our Insignia™ - 10' USB-C to Lightning Charge-and-Sync Cable - Moon Gray. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    didn't last long

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't last long. I don't recommend. Worked only a few months

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback on the Insignia USB-C to Lightning charge-and-sync cable. We apologize for any inconvenience this may have caused you. If you would like further assistance or a replacement, please feel free to reach out to our customer service team. Your satisfaction is important to us. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Quality problem?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in Nov 2020 primarily for travel. Need the length in many cases since outlets are often not close to where one wants to place the phone overnight. I used it twice in the first few weeks then not again until late March 2021 (it is kept in my backpack for travel, which didn't move during that time either). Went to use it during travel in March and it did not work. I tried using it with multiple devices and multiple power plugs - nothing. All of the same combinations worked fine with another cable. Will attempt to return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 10' Lightning to USB-C Charge-and-Sync Cable, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not the greatest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the charger for my 5 year olds tablet and it didn’t last 3 months. Granted he’s a boy and rough but I wouldn’t purchase again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello AlexandraF, thank you for sharing your feedback on the Insignia™ 6' USB-C to Lightning Charge-and-Sync Cable. We're sorry to hear that the charger didn't last as long as expected, especially given its use by your 5-year-old.

      Your comments are important to us, and we appreciate you bringing this to our attention. If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lightning plug doesn’t fit securely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the cable. On my first use i tried to charge my phone but it didn’t work until i gave the lightning plug a little wiggle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely works but it sometimes does not connect to my phone when connected to car

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and the thing stopped working today. Can this be replaced?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Credit card app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit card app not user friendly. Takes me to the sales of items

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy didn't have a regular USB 30 watt charge, I had to buy a USB-C cable to replace the one he had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sale help.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst charger I have ever owned. Only worked one side. Sales rep said it was great and convince me to not but apple product charger. I ended up throwing this away and paying full price on apple.com for a charger. Thanks Best Buy for steering me the wrong direction. Last time I listen to any associate helping me.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks, Bern. We understand your frustration with the Insignia™ - 4’ USB-C to Lightning Charge-and-Sync Cable and the experience you had with the sales associate. We value your feedback and we apologize for the inconvenience and any frustration this may have caused. If you have any other questions or need further assistance, feel free to contact our Insignia customer support team (877-467-4289). - Mae | Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not worth the cost

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long I would not buy them again and ended up not working and I had to go back and buy a different kind

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average power

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia makes an average charger. This particular product had two in a box, and one broke after a week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    apple charger.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item has a very short life span. i will hesitate to buy this again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it no stars I would. Didn’t last and was way to expensive for quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does what it’s supposed to do

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s supposed to do it’s just not the best quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Car Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's what I needed but the cord is miles long for inside my car :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Heavy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have a 6 foot cable so i bought a 10 foot cable. It is very thick and heavy. I don’t like it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 2 out of 5 stars

    Worked great for a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the length and it worked great. After about a month the cord started to short and not charge the phone.

    No, I would not recommend this to a friend