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Customer Ratings & Reviews

Your price for this item is $5.99
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Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers find value in the affordable price and ease of use of this 10W Qi-certified wireless charging pad, praising its compatibility with various devices and cases. Many appreciate the convenient size and design. However, some users note that precise phone placement is crucial, and a few experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,497 reviews
  • Rated 2 out of 5 stars

    Bulky!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top pad won’t allow heavy padded cases to charge such as my otter defender on a iPhone max.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack)! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    ehhh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my phone disconnected everytime .it would charge for a couple of minutes and stop.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Anthony,

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand you found it uncomfortable to use since- it keeps disconnecting on your phone every time you use it and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my Android but worthless and iPhone I'm not sure what exactly the

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review for our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that it does not work with your device, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    After 3 months it stopped charging!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of garbage, one of the two chargers already stopped charging. Had this for only 3 months and of course I can't return. Save your money and spend a little more for a more reliable brand, sure wish I did now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Intermittent Connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone XR in an Outerbox case consistently loses/gains connection while on the charger...no similar problem with other chargers

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Charging Pad! We know how annoying is that you have an intermittent connection with our charger. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Arrived defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put Pixel 7 on and notice the purple light. Thought everything was fine but after a bit notice phone wasnt charging although light was still purple. Took phone off and light started flashing red. Tried the other one and same situation happen.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Draga,

      Thank you for taking time to write a review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    I'll pass on this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really like the quality of it. kinda bulky and pretty slow charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Youlovetech. Thank you for taking the time to leave a review on Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand that this product failed to meet your product expectation. Most especially, the unit does not seem to do fast charging. If you have any further questions, please feel free to reach us via phone or email.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cheap and stops working.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about three days then didn’t charge my phone at all. It feels very cheap like a child’s toy at a dentist office. Most wireless chargers are well built, but this one just felt like it wasn’t going to last long and it did not. Very disappointed. Thankfully it was on sale for almost nothing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Cutter2312,
      We do apologize for what happened to your Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It doesn't work on all Ipones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowhere does it say it doesn't work on an iPhone 6. which as a present didn't go over real well and I was mad.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 10 W wireless charger. I am sorry to read that you were unable to use the charger for your iPhone. The wireless charger will only work with iPhones Qi-Certified. Please contact Apple to check if your device is Qi-Certified enabled.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but not great, light is dim and charger iPhone slow.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Surge,
      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product turns on and off periodically. The phone has to be positioned just right in order to work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good only for iPhone or high end galaxy.. my moto edge did not work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello BLAC,

      Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It stops charging on its own.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the chargers keeps on disconnecting charging. The USB C connectors are of poor quality and hence they get disconnected and its not reliable. The person puts the phone and assumes that its charging but later on finds out it has not charged at All.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Better options out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. It stops charging halfway through. Keep it at my work desk for emergencies.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Missed the mark.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to enable my wife charge her phone but, it Just doesn't work on older iPhone. Very slow!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Melted upon first use. My phone kept sliding off the charger even though it had a silicone ring in the center. Every time it vibrated, it's slid further and got off the charging area. Then when it melted and I discovered it, I had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it .. stops charing in the middle of the night or just won’t charge at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Frank,

      Thank you for taking the time to review our 10 W Qi Certified Wireless Charging Pad for Android/iPhone. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    not really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not charging fast is much better for me to charge with cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 10 W Qi Certified Wireless Charging Pad for Android/iPhone! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    ah

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for one week not sure why both of them stop working now I just use the cord

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 10W wireless charging pad. I am sorry to read that the unit stopped working. Kindly contact us to be able to assist you.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked briefly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine at first but after two weeks, it’s nearly impossible to finds spot to situate a phone in the exact spot that will start it charging and it won’t continue charging for more than a few minutes anyway.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bdh70,

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand you found it uncomfortable to use after 2 weeks it quit working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia