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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $15.99

Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers find value in the affordable price and ease of use of this 10W Qi-certified wireless charging pad, praising its compatibility with various devices and cases. Many appreciate the convenient size and design. However, some users note that precise phone placement is crucial, and a few experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,497 reviews
  • Rated 2 out of 5 stars

    Bad idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these. They are really cheap made. My phone doesn’t charge all the time

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking your time to write a review about out Wireless Charging Pad! We understand how disheartening is that your unit does not work all the time. Please allow us to check this situation further with you! Feel free to contact us at the link below.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a good charger, slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good as a charger. Slow. Just no good. I won't use it anymore.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow charge makes my phone very hot takes for ever

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      I would like to express my concern about your experience with this Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    10 W Qi Certified Wireless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for every phone. I had to return and not sure which phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Buy a higher wattage rating. Does not charge my 12pro to 100%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very great. Slow slow charge

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very very slow charge and keeps turning off my phone to tv shows. I have a cord from phone to TV bcus i don't have internet. Trying to watch my shows and it just randomly shuts off from TV. Idk think i just might return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Vereen,

      Thank you for taking time to write a review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Charging Pad since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Burned out my outlet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 2 pack and i had i plugged in i noticed the little light was off but i thought maybe it wqs disconnected as 30 mins went buy i heard a crackling sound followed by another one so i got up abd checked i disconnected it because it smelled like burnt . Dont buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t charge phone all the way..after on for 8 hours.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging pad. I am sorry to read that the unit is not charging properly. Kindly contact us to be able to check further options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Save time don't get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge fast would return it if I had my box.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 10 W wireless charging pad. I am sorry to read that you are having issues with the charging. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging, sometimes it doesn’t want to connect.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work for iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well with iPhone 12. I asked two different associates if it would before purchasing. Unfortunately moved out of state and left one with my fiancé, so I couldn’t return them or I definitely would have. Worked about 50% of the time for the first week or so.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Sara, thank you for taking the time to leave a quick review of the 10W Qi Certified Wireless Charging pad. I am sorry to read that you are having charging issues with your charging pad, please try the following troubleshooting points:
      • Your device may charge more slowly with the charging pad
      than a charging cable. This is normal behavior.
      • Make sure that your device is positioned in the center of your
      charging pad without a phone case.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not sure its worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I can't seem to tell if these things work. The blue light is on and says it is charging but I haven't seen an increase in battery strength even when on the pad for hours.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this charger to charge my Iphone 8 plus and every few seconds my phone keeps beeping with charging symbol and it's really annoying.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Satish,

      Thank you for taking time to write a review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Need to spend a lot of time positioning it for the charge. I returned it. I tried using this for Iphono 14 Pro. It the standing version, which is working great so far.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RajB,

      Thank you very much for taking the time to review our Insignia - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Zilch zero, nada charging for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge my iPhone. Followed the instructions to a tee. The light flashed red with case, without case, diagonal, horizontal, upside down, right side up, centered, off center, etc. nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OVERHEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad product, overheats after a few minutes and causes my phone to overheat as well.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Thatguyoverthere,

      Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Arrived broken

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the outlets arrive with the metal prongs broken off so I wasn't happy. The other charger works fine but still disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Tony,

      Thank you for writing a review for our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Wireless disappointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These chargers wouldn't charge anything of mine. I have a Samsung Galaxy phone and watch; no charge! Tablet, computer and speakers along with headphones which looked like it was going to work but then nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality charge brick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger failed after only 3 months of use. Had to use a different charging brick. Local store wouldn’t do anything to help. Told me I had to buy another charging brick.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our 10 W Qi Certified Wireless Charging Pad! We know how annoying is that your unit stopped working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worked for a minute, then stopped

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for about 2 months then stopped charging my phone and then stopped working altogether. I would suggest going with a different product

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking time to write a review our Insignia Wireless Charging Pad. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.

      If you have any other concerns, you may contact our team for assistance.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia