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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $15.99

Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers find value in the affordable price and ease of use of this 10W Qi-certified wireless charging pad, praising its compatibility with various devices and cases. Many appreciate the convenient size and design. However, some users note that precise phone placement is crucial, and a few experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,497 reviews
  • Rated 1 out of 5 stars

    A total flunk!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't work for me at all. I can't be sure if it was due to the fact that I have a Google phone or not, it is an android phone. I left my phone on the charger for several hours, to no avail. It never charged it at all!!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 10 W Qi Certified Wireless Charging Pad, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work for me with iPhone SE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me with iPhone SE. I got it to free up charging lightening cables since I use a couple of old phones around the house.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Rk2021,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    BAD QUALITY - DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for 3 weeks and it's dead already. I can't return it anymore. DO NOT BUY THIS PRODUCT.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi iamAL,

      We apologize for your experience with this product. Please know that we consider your feedback regarding this item so we can make better and more convenient to our valued customers like you.

      If you need further assistance, please contact Insignia 1-877-467-4289 or visit our website https://www.insigniaproducts.com/ for more product details.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charges intermittently

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received them quickly. Tried them both immediately. However, they charge intermittently. I plan on returning them when I get a chance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, and did not work. The charging light is so tiny even if it did work you wouldn’t be able to see it. Terribly disappointed!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless charging device for cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging speed - not worth the low cost. The low selling price and clearance of the item reflects the poor quality of the device

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Gosumec,

      Thanks for taking the time and effort to leave a review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Check cell first before buying wireless pad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly my phone does not have the capability to charge wirlessly. I am hoping I can give this unit away to someone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This item does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work. It’s is total waste of money. I bought two. Both of them did not work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Roja! Thank you for leaving a review on Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack). I understand you disappointment after having 2 units that did not seem to work. Kindly do a return for exchange/refund.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't waste your money!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    0 star product. It's doesn't live up to the standards. Hardly charges the phone. Takes almost 9 hrs. to charge a phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Buggy,
      Thank you for writing a review about our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not a good purchase, poor quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pads are defective and produce a coil whine while charging. Charging speed is not 10 watts. With included pad, cord, and brick I was only able to pull ~7 watts

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to review our Wireless Charging Pad, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    CHARGING PAD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. RETURNED! I took phone out of my case thinking that was the problem still would not charge my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    chargers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these do not charge good it takes 45 minutes just to charge from 28-35

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jose,

      Thank you for taking time to write a review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback. In the case that you still have this, feel free to contact my team for further help.

      Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One doesn’t work at all; the other doesn’t charge the phone completely even in 8 hours. And, why is it called “wireless” if it plugs in??

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging pad. I am sorry to read that you are having some issues with the unit. While the unit connects wirelessly to the mobile device the unit has to be connected.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t sharge fast, and everytime I want to sharge my phone I have to take the case off. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked good at first but went bad quick. I wouldn’t recommend these get you the mag safe from Apple instead.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Cesario1980,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth a dime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has to be placed on these perfectly in order for them to charge. I’ve gone back to my charging cables!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello RCJR,

      I am so sorry to hear that your experience with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Worst product ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the worst profuct ever i bought. Do not charge continually. Need to unhook every 5 mins or so.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Dibyesh,

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand you found it uncomfortable to use since you need to unhook every 5 minutes and it does not charge continually and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Lasted only for a month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of this and one lasted just for a month and the other is still working good

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work for my phone. I have a smart phone. The information states that it works on smart phones.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bmh11,

      We do apologize if this Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black did not work with your smartphone. We also appreciate you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stay away

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always stops charging in about 15 min due to overhead. Now it no longer works, useless.

    No, I would not recommend this to a friend