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Customer Ratings & Reviews

Your price for this item is $5.99
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The comparable value price is $15.99

Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers find value in the affordable price and ease of use of this 10W Qi-certified wireless charging pad, praising its compatibility with various devices and cases. Many appreciate the convenient size and design. However, some users note that precise phone placement is crucial, and a few experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,497 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, stopped working. Dont waste your money on this garbage.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Andpuy,

      I am so sorry to hear that your experience with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. not very good at charging, very slow, low quality item.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Malo,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 1 week of using these pads, one of them broke. Not a good product.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for writing a review with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We apologize to read that the unit just stop working after a week of using. Please know that you can always return a unit that is defective 14 days from the date of purchase. I suggest to take advantage of the R/E window with Best Buy.

      Gem
      Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id give it zero if i could. Takes 10hrs to charge phone. Awful. Feel like duped by open box.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you very much for taking the time to review our Wireless Charging Pad. I am sorry to read this product is not fulfilling your needs, not working properly along your phone and taking way too long to charge it.

      Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    junk does not work on anything. now says i cant return ripoff

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand that you are upset with the unit that did not work on your device. Please do not hesitate to contact us to further assist you.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not good, got heat in 10 minutes and stop charging the cell. I don’t recommend this charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We realize that your unit getting hot and not charging can be annoying and so, please know that you can contact us on the link below, and we will gladly assist you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not goodqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqq

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't bother buying this. Only one of them works and not the fastest charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe I purchased a bad one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my s10+. It would only charge for a few minutes and then it would turn off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 10 W Qi Certified Wireless Charging Pad for Android/iPhone. I understand it is not working properly and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product, and doesnt charge or charges slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts charging but then come back 15 mons doesnt work at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger never charged the phone past 75%, even overnight.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello OHKitchen,

      Thank you for writing a review about our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Non-charging Phone charger.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger stopped charging my phone after two (2) days.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NMissDawson,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. We do apologize for this disappointing experience that you had with the product because it stopped working after 2 days. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great chargers. Super slow and barely work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wirelss charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These. Are not wireless. Will not work unless plugged up. Very. Much dissatisfaction

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to work on iPhone or Samsung Galaxy

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi krene,

      Your feedback is helpful for us to improve the quality of our product. Please contact Insignia 1-877-467-4289 for further assistance.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Only one of the two charging units worked.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the charging pads quit working right after the return policy expired.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We realize that you want to have both of your chargers working, so please know that you can contact us on the link below, and we will gladly review this situation with you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad charge iPhone 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge and the phone very hot,my iPhone 11 ,so I’m returning to the store,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Inoperable wireless charging pad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as advertised. I am returning item tomorrow, 1/19

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Do not stay connected to phone and will consistently stop charging.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Wireless Charging Pad, we're very sorry to read you're having this experience with one of our products, I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and help you have this problem addressed:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia