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Customer Ratings & Reviews

Your price for this item is $5.99
Clearance
The comparable value price is $15.99

Customer reviews

Rating 4.1 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers find value in the affordable price and ease of use of this 10W Qi-certified wireless charging pad, praising its compatibility with various devices and cases. Many appreciate the convenient size and design. However, some users note that precise phone placement is crucial, and a few experienced overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,497 of 1,497 reviews
  • Rated 3 out of 5 stars

    Good enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough pair of set to use different places. Device can hot due fast rate of charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Manufactured e-waste

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two main problems: 1. These suffer extreme coil whine. It's audible and annoying from 10+ feet away. I cannot use these to charge my phone overnight due to this. 2. These stop charging randomly all the time. The led light goes red and power stops flowing. They will resume after some time, or it can be forced by re-plugging the pad. Mostly, this just means they charge even slower than they should. It's extra annoying when it starts out red and there's no way to know if my phone is properly aligned without first fixing it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Don't be cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continuously overheats while charging causing an error in the charger and it shuts off. Don't be cheap. There is a reason this is $6.50. Use your head.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jason,
      Thank you for writing a review about our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance, at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Dont waist your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not surprised to see this product on clearance. A few years back insignia make a cordless charger that was great! I ended up misplacing and purchased this one thinking it was similar! Nope! This item is so light weight! It felt cheaper. I had to constanly move my phone on the base to fine the right spot so it would CHARGE! Annoying! Dont waste your money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ -10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We would love to check this situation further with you, so please feel free to contact us, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Don't use if you have a protective case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for iPhone XR with a case while other charging pads have no problem charging with the case on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the charging pad. I am sorry to read that you are having issues charging your unit. Kindly contact us if you have any questions or concerns.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Starts off ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted about a year and then stopped working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    At least one works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first of the two chargers stopped working within 2 weeks and a handful of charges. The other one has worked fine since then (about 3 weeks) but I purchased the two pack so I could use them both. Total garbage!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Stephan,

      Thank you for taking the time to review our 10 W Qi Certified Wireless Charging Pad for Android/iPhone. I understand one of the pads stopped working and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Weak charger..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to come as two units, only came as one. If you have a case on your phone the charger is too weak to charge the phone.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Eh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t charge correctly from the first night. Gave it a week- it got better. Now it doesn’t charge my phone at all.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black, I understand how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your product, we'll be more than happy to provide any needed assistance.

      Insignia Support
      Angela BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery experience is zero. Ordered 2 weeks ago still don’t have it. Just stick with Amazon. Best Buy is stuck in the 1980’s

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      I am so sorry to hear that your experience with our Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black has not meet your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a piece of junk .totally not worth a dime thing doesn't work 99% of the time , its a piece of junk

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our our 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack)! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not charging phone. This is the worst charger I ever bought it’s not charging the phone

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Besalel,

      Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Charging Port

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging is very slow.It takes all night to charge my Galaxy S8 to 100%

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there. Thank you for taking the time to leave a review on Insignia™ - 10 W Qi Certified Wireless Charging Pad for Android/iPhone (2 Pack) - Black. I understand that you are disappointed as we failed to meet your expectation. Kindly contact us to further assist you.
      Mary II Insignia Products Customer Support II please visit https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device cannot charge an iPad or AirPods, it’s easy to use but cannot support all devices

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good deal.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One worked and still works. The second one failed to work after the first day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work consistently very fussy about phone placement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed; makes iPhone hot while charging

    No, I would not recommend this to a friend