Customer Ratings & Reviews
- Model:
- NS-MWPC10KS
- SKU:
- 6409307
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the ease of use and affordable price of the 10 W Qi Certified Wireless Charging Phone Stand. Many appreciate its compatibility with various phone cases and the convenient stand feature for hands-free use. While some users mention the cord could be longer and occasional heat generation, the positive feedback on design and size is also noteworthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like it’s taking battery from my phone vs giving it
No, I would not recommend this to a friend It stops charging on its own.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charging point is very unreliable specially the usb port to the stand. It stops charging on its own. The person is under the impression that the phone is charging but it stops charging. The build quality is very poor of the wires and connectors.
No, I would not recommend this to a friendSlow charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow at charging :(. My computer charges my phone way faster.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TAB2,
We're sorry for your experience. Your feedback is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Broken in a week!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about a week but last night it stopped charging my phone at 78 percent and the light was blinking this morning. Time will tell but this appears to be the failure pattern of this device. Too bad because I really liked it and the price was awesome.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 10 W Qi Certified Wireless Charging Phone Stand for Android/iPhone - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Poor Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this charger after a few days due to a faulty plug-in receptacle.
No, I would not recommend this to a friendNot Compatible with Note 10+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Galaxy Note 10+ but seems to work with S10+.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 10 W Qi Certified Wireless Charging Phone Stand for Android/iPhone - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Wouldn’t recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a bad experience with this product. It charges for few seconds then it stop charging so I finally returned it. Based on my experience I wouldn’t recommend it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the wireless charging stand. I am sorry to read that the unit did not work. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Constant reset had to be done!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would arbitrarily need to be reset for my Samsung Galaxy S10e and it would never let me know when it would need reset...bought two and BOTH did the same thing. Do not waste your time if you have the same phone. Reached out to customer service for Insignia twice, still no response!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charger,
Thanks for taking the time and effort to leave a review our Insignia™ - 10 W Qi Certified Wireless Charging Phone Stand for Android/iPhone - Black.
We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Didn't last long
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it just a couple months before it stopped charging.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Porterj. Thank you for leaving a review on Insignia™ - 10 W Qi Certified Wireless Charging Phone Stand for Android/iPhone. I understand how upset you are after this unit sopped working. Kindly contact us to help you further.
Mary II Insignia Products Customer Support
Disappointed. Doesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work for my Samsung Note 10. It'll start charging and then stop. If I press the phone down onto the base, it'll start again but stop again (as if it's not recognizing the phone sitting on the base). I tried with the case on and off. Won't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shawn617,
Thank you for the review. We do apologize if it did not work. For us to fix the issue please give us a call at 1-888-407-0396.
Renee
Insignia Support
Wireless charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work to charge with phone case on. Returned.
No, I would not recommend this to a friend- Cons mentioned:Heat
hot phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my phone is getting super hot when on this charger
No, I would not recommend this to a friend May work with regular IPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it does not work as implied with my IPHONE 12 pro max
No, I would not recommend this to a friendNot good for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working few days after I bought it. I normally discard receipt so good thing this was bought online so I have records. You have to change the position of the cable for it to work then when you let go it stops working
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kitty,
I'm deeply sorry to read that your Insignia Wireless Charging Stand is no longer working. Please, contact us so we can provide you with the best options.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Low Quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after a year, not good quality .
No, I would not recommend this to a friendNot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brough 2 of these chargers but they were not compatible with our Samsung phones even though they are Android phones therefore I can't rate the performance. Didn't work out for me so I have given a poor rating
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ELAW,
We do apologize for this disappointing experience that you had with our Insignia™ - 10 W Qi Certified Wireless Charging Phone Stand for Android/iPhone - Black. We understand the frustration of the products that you bought since it did not work on your Samsung phones. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Sad product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOES NOT work with ANY phone case, no matter how thin it is.
No, I would not recommend this to a friendDon't waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly stops charging, everything will be working, and then the indicator light goes red. I would get something else if I were you.
No, I would not recommend this to a friendAlmost never charges
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible It doesn’t charge unless I have my phone precisely at the right angle and even then you can hear the high pitch frequency super loud it takes forever to charge
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We appreciate you taking the time to provide your feedback about our Wireless Charging Pad. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these 30 days ago and the charging block gave out on one and the second block is giving me issues and won't last another 30 days. I dont recommend you buy these. Spend a little more and buy a better quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Wireless Charging Phone Stand. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us