Customer Ratings & Reviews
- Model:
- NS-MWPC10CU
- SKU:
- 6254650
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.
This summary was generated by AI based on customer reviews.
Doesn’t work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t buy this. It doesn’t charge quickly at all. You also can’t have a case on an iPhone or you have to put it face down for it to work. Overall, I wouldn’t purchase again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our Qi certified wireless charger. I am really sorry to know
that you are experiencing this situation with our product, I understand that it can be really
disappointing when this kind of this happen. In this case, I would really like you to get in
contact with out support team, they can check some information with you and determine
what can be done to solve this issue.
Please get in contact with us in the link below, our agents will be more than glad to
help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
You get what you pay for.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung fast wireless charger broke bc I spilled liquid on it so I bought this one because I was low on funds. It gets the job done but gets really hot. I will eventually get another samsung.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand this situation could not be ideal for you. With opinions like this you bring to our attention what is important to you. I have passed this comments so we can review this product's design. Depending on the needs of our customers we might change it in the future. We appreciate your feedback and preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Poor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work correctly to charge my cell phone, although my headphones do, but it raises doubts as it does not have compatibility with the cell phone
No, I would not recommend this to a friendStopped working about 3 weeks after I bought it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 2 weeks. Then it started to randomly not charge my phone. Sometimes it worked sometimes it didn’t. Then by about week 3 it stopped working all together. I chose this product by recommendation of a store employee. He brought it to me while I was looking at other options and said not only was it cheaper And on sale but that it was the best. If this is the best, I’d hate to see what the worst is like.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thanks for taking the time to leave a comment. We are sorry to read that your Charging Pad stopped working within 1 month. We want to help you with this issue, so please feel free to contact us at any time you want.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Wasn’t charging too well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a but trouble getting it to work 100%. It would take hours for my phone to go up in battery with this thing. It could have been the phone case we had, but wasn’t too please, so I returned.
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this charging pad for my son at recommendation of Best Buy rep said it worked for him. However it doesn’t appear to work properly, not charging air pods. Going to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Sherri!
Thank you for writing your review about our Wireless Charging Pad. We understand how important is to keep your devices charged, and we are sorry to read it is not charging the air pods. We would love to assist you further with this situation, so please feel free to reach us back at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Wireless pad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was returned after it stopped working. I bought an open box item so it may have been refurbished. Either way. I got my money back and didn’t want to exchange it.
No, I would not recommend this to a friend- Cons mentioned:Heat
Not a good wireless charger
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged my iPhone Xmas slowly. It also makes my iPhone feel hot to the touch. When charged the regular way my iPhone does not get hot
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your charging pad is making your phone to heat and that it is charging slow. We know that being able to trust that your charger will work as expected is important nowadays and so, please know that you can contact us on the link below so that we can help you with this matter.
Viridiana E.
Insignia Support. https://www.insigniaproducts.com/contact-us
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this to my sister for Christmas. Asked her last Week how she likes it. She said it doesn’t work. Lights don’t go on indicating I’m charging mode. I’ll be returning this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this charger did not worked as expected. We know how important it was that yous sister could use your gift. Please remember that the phone that you would like to charge with this device, needs to be Qi enabled. If you would like our assistance, please contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a slow charging charger. I now just have it on my bed side table and usually it's 100% when I wake up. You also have to carefully place it on the right spot to charge.
No, I would not recommend this to a frienddied after a month
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for samsung galaxy s10 plus. Died 27 days later. It is a best buy product so it has a 1 yr warranty so it was easily exchanged. Hope the new one lasts a little longer.
No, I would not recommend this to a friendJust Quit Working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for three weeks and then one night no “charging chime” no matter the placement. Checked all the connections but no luck. It simply no longer charges my phone at all. The little charging ring seems to be losing its adhesive so perhaps that’s the reason. Either way, Best Buy’s return policy is 15 days so out of luck and disappointed. Meanwhile, The Belkin I bought my son still works 3 years later.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Denver,
Thank you for taking the time to leave your review on our charging pad. We understand how disappointing it can be when a product does not last as long as we had hoped. We kindly invite you to contact us so that we can look into this and provide you with a resolution.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first day but couldn’t get it to connect after. However- I do have a pop socket attached which could be part of the problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I'm sorry this happened. This does not work with pop-up sockets as they increase the thickness of the phone.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Heat
Not the best charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges slow and makes phone extremely hot with or without the case. Not impressed. Had to return it
No, I would not recommend this to a friend Charge wouldn’t hold.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenience of product is great, but overall performance is lacking. Charge wouldn’t hold, despite being docked for several hours. I should have gone with a more higher end brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your unit is not performing as expected. If you are still having issues with it, please contact us on the link below, and we will gladly check for available options for you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Heat
Would not touch another one
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to toss them and go just to Samsung. It was getting so hot I worried it might damage my expensive Note 9.
No, I would not recommend this to a friend Lasted for 9 months
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well until it didn’t. Used it for 9 months and now it won’t charge continuously. Bounces in and out of changing mode while a phone is resting on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jony,
Thank you for taking the time to review our 10W Qi Certified Wireless Charging Pad for iPhone/Android. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
OK for price!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK for the price. Sometimes it's difficult to get it to charge phone so have to adjust placement, but overall does the job.
No, I would not recommend this to a friendIt’s ok for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonky meaning , at times it displays its charging (blue led light) than it turns red meaning it’s not charging. Happens often I’ll probably return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Parias.
I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation whit this Charging Pad since it should be working correctly. Please reach us at https://www.insigniaproducts.com/contact-us where we will gladly help you with this.
Cesar G. - Insignia Support
DOES NOT CHARGE AIRPODS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're thinking of purchasing this wireless charger to charge your AirPods, don't bother. They are not compatible. I was under the impression they would work together after reading a similar review where an Insignia representative reached out to say this wasn't expected behavior. However, don't be deceived. I even contacted their customer service for assistance (thinking it was just my charger that was defective), but all they told me to do was to return it. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your day to give us your feedback on this charger. I understand that you seem to be in between a rock and a hard place but I can assure you that we can get on the right path. Please contact us so that we can help you out.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support