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Customer Ratings & Reviews

Your price for this item is $21.99
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Customer reviews

Rating 4.4 out of 5 stars with 3782 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 10W Qi Certified Wireless Charging Pad for its ease of use, affordable price, and compatibility with both iPhones and Android devices. Many appreciate its compact size and sleek design. While some users noted that the charging pad can get warm and is somewhat sensitive to phone placement, and that the cord could be longer, the positive feedback on ease of use and price outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,782 reviews
  • Rated 2 out of 5 stars

    not the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not always charge when the phone is place on it and you have to keep on changes the angle on the charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to share your comments regarding our wireless charger. I am certainly sorry to read about the issue you are experiencing, please follow the link at the end to contact us and we will gladly help you to check what could be happening, we know this is important to you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not compatible.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my phone but I suppose that was more my phones brand/fault.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better chargers out there for not that much more. These are low quality and do a poor job

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for writing a review for our certified charging pad. I apologize if this product has caused you any inconvenience, but do not worry, we are here for you, just contact our team in the link below and we will try to find a solution for you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s work as for as charging but got my Phone hot really quick so I unplugged and and used regular charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for providing us with your review on this pad, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia at 877-467-4289 so that you can receive the proper help you need.

      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working in less than 6 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this at first, then it stopped recognizing any device and will not charge. I have two others that still get used occasionally and seem to work fine but this one was an everyday use. If they only last this long with everyday use, save your money and invest in a better one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I appreciate the time you took to contact us. I am sorry to read that you are having these issues with the charging pad. Please contact us to check further to your specific case. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Unreliable charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with this charger. The phone constantly falls off, which I believe is due to vibration along the surface. The surface of the charger also has to be aligned with a specific part of the back of the phone in order to work. Furthermore, if the phone has a thick cover, the charger will probably not work and you need to take the cover off.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you so much for providing us with your review on this charger, it pains me to hear that the phones falls. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not what i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super slow charge Doesnt seem like it charges at all. Leaves phone hot

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am sorry to see that the unit has been having this behavior. Please allow us to help you. We would like evaluate the case please reach us at 877-467-4289 we will be happy to further assist you with this situation.

      -Arin. A
      Insignia Support
      Contact us: https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not enough info

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably good but will not work with my phones . There should have been more info up front.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mike!

      Thank you for your review about our Wireless Charging Pad! We understand that a product is an exciting purchase to just be ruined by not working with your devices. We need to make sure your phone is Qi compatible in order to work properly with our charging pad. Please allow us to assist you further by reaching us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. I have used it for less than a year and it doesn't work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the amount I paid. It works, sometimes. Wish I'd have gone Samsung.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Nemar, thank you for taking the time to leave a quick review of the 10W Qi Certified Wireless Charging Pad. I am sorry to read that you are having connectivity issues with your charger, please feel free to get in contact with us at 1-877-467-4289 so we can perform troubleshooting steps together and/or review your warranty.

      Duban M- Insignia support
      INSIGNIAPRODUCTS.COM/CONTACT-US BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Slow charge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow charging time but if you don't have a charger it better than not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fast charge S10+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade over a 3 year old Samsung fast charger (from an GS6) which can be temperamental sometimes fast charging my GS10+. This charger did not fast charge at all. Returned it for a real Samsung fast charger which works perfectly. Can't say if won't fast charge other phones/makes but I can only say it didn't work for my needs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t charge iPhone Xs with case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty useless since I have to remove the case of my phone in order for this charger to work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jason,

      We value all of our customers feedback and I would like to thank you for taking out of your day to give your review. I understand that having to remove the case to charge the phone is very frustrating but I can assure you that we can help you, please contact us as soon as possible.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned because I have to removed the cover to my phone to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed, did not do a good job charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up going back to the cord. Probably better products out there now.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to share your experience with us. We know that you wish to use this pad to charge your phone and so, please contact us on the link below so that we can help you with this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok for andriod. No good for IOS.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger do not work why my IOS devices. It does a ok job with andriod. No quick charge support.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok don’t expect anything fast and it was a little bit touchy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for smaller phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge my iPhone 11 plus. Tried it with and without the case no luck

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! We realize that you wish to use this charging pod with your iPhone and so, I would like to suggest that you contact us on the link below, so that we can check what could be the reason for this situation.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Couldn't use it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was not compatible with this. I had to return it. Only recommend if you have a compatible phone please check to see if your phone is compatible before you buy one of these. I don't understand why they create wireless chargers only for certain phones. Why can't it be for any Android or any iPhone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don’t recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly this is an ok charger... it doesn’t charge very fast and it stops charging at about 70%. i wake up expecting it to be fully charged but it always only at 70% and that’s for both of my and my boyfriend’s phone. quite annoying. i don’t recommend this. better off buying one from amazon

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking time of your day to share a comment about your charging pad. We are sorry to read about the bad experience you had with your charging pad, but we would like to try to assist you with this concern, so do not hesitate to contact us at any time you need. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia